Item: Veeam Backup for Microsoft 365
Rating: 7
Author: Onur Olmez

Use Cases and Deployment Scope

Backing up of Exchange Online, SharePoint, and Teams data to a third-party solution that is off of Microsoft's systems for protection in case there is a major outage.

Pros and Cons

Simple to use with straightforward UX
Ability to store on various cloud providers
Quick recovery times to meet our RTOs
Ability to restore at the item level

Quicker support response times would be nice
Pricing could be more competitive with other offerings

Return on Investment

Low management overhead
Ability to meet or exceed RTOs

Veeam for Microsoft Office 365 Needs Assessment

Peace of mind knowing that all data is backed up in the event that there is a major Microsoft 365 outage and our data would still be inaccessible on a separate platform.

Usability

Very complete solution with a straightforward and east to use user interface and low learning curve for newbies.

Veeam Backup for Microsoft Office 365 Data Access

Fortunately we have not been in the scenario to use this capability in a real world case but having the peace of mind knowing that we're fully protected in case this ever does happen makes me sleep better at night.

Veeam Backup for Microsoft Office 365 Restore Flexibility

The ability to restore at the item level for files is very valuable for us. It's a very strong product in this capability. We've had to restore a ton of data in the past only to get a couple of items. This solution helps us avoid that and in turns helps improve productivity.

Veeam Backup for Microsoft Office 365 Favorite Features

Item-level restoration - helps reduce the need to have to restore a ton of data just to get a few specific files.
Easy of use and stable product - Veeam is a complete and mature product and it shows. Interface is straightforward and easy to use.

Alternatives Considered

Commvault Complete Data Protection

Veeam Backup for Microsoft 365 beats Commvault Complete Data Protection in my eyes. Commvault's user interface isn't as intuitive as I'd like when running it head-to-head with Veeam's Backup for Microsoft 356 offering. Commvault's pricing is also a bit higher for our specific needs. From testing both solutions, support is on the same level, however.

Support Rating

Excellent support. What's even better is that their documentation is great which helps reduce the need for contacting their support.

Key Insights

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

Likelihood to Recommend

Excellent for single Microsoft 365 tenant deployments that aren't overly complex.

Less appropriate for larger scale deployments with multiple tenants. May need to look at other solutions for this need.

A complete backup solution platform for Microsoft 365 data

Overall Satisfaction with Veeam Backup for Microsoft 365