Control your cloud-based data easily with Veeam Backup for Microsoft Office 365
May 26, 2020

Control your cloud-based data easily with Veeam Backup for Microsoft Office 365

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft Office 365

We currently use Veeam Backup for Office 365 as an on-prem backup for cloud-based data. The largest advantage in this particular scenario is the ability to easily export an Exchange Online mailbox to a PST for archival purposes when an employee leaves the company. The current Exchange Online administrator portal does not easily allow for this. In addition, similar archival actions can be taken with a user's Sharepoint and OneDrive data.
  • Ease of use
  • Detailed reporting of backup successes and failures
  • Supports a wide variety of Office 365 products
  • Exchange Online point in time browsing and export is slow
  • Lack of support for Teams message history
  • Warnings and Errors in reports are vague
  • Completely removed need to maintain licenses for former employees to maintain online data access
  • Per user per period licensing costs dissimilar to other Veeam licensing models (i.e. product purchase and yearly maintenance) reduces RoI vs continued O365 licenses
Backing up Office 365 data solved three problems:
  • Allowed for easy export of former employee data across the Office 365 set of applications, freeing up licenses
  • Allows for complete data assurance for legal hold scenarios, not just Exchange Online
  • Soothed executive fears over control and access to all organization data
As an organization that already uses Veeam Backup for our virtualized VMWare environment, familiarity with the product and interface, as well as the high level of quality of that product, assisted in the decision to move forward with Veeam Backup for Office 365.
Exploring backups of Exchange, Sharepoint, and OneDrive across point-in-time backups is extremely easy using the management tools provided. But the real advantage is in the included Powershell Modules, which allow for automation of a large number of tasks that might otherwise have to be manually executed in certain situations.
Our primary use case for this product is the ease of export of data for former employees, but being able to point-in-time restore mailboxes in the event of a phishing attack was a consideration when licensing the product. However, accidental deletion is a more common scenario. Easily exporting an Exchange Online mailbox to a PST and having the user identify a particular item and restoring is a common occurrence.
The Exchange Online PST export feature is routinely used at our organization (as well as the OneDrive export to zip). By doing this when an employee leaves, the Office 365 license can be freed for another user or new hire almost immediately. This flexibility greatly reduces the number of overhead licenses that need to be maintained.
Powershell Modules means that I can easily script the employee termination process and legal hold process, automatically exporting the latest data backup to a secure location. Removing manual steps means it is more likely that important processes are carried out the same way every time and that nothing is forgotten.

Easily exporting data to local storage in the form of PST or ZIP is extremely user-friendly.
Various other utilities that perform similar functions are not hosted on-prem. This makes the export process slower but could potentially lead to scenarios where the backup data is in the same datacenter as the live data. Not ideal for a DR situation where an offsite backup is mandated. By hosting the backup on our own hardware we fully control the backup process.
As of yet, I have not had to use support for this product. It works well and is intuitive out of the box.

Updating the product can sometimes be a bit of a chore, as the server and the data explorer versions must be equal (or with a newer data explorer except across major versions) and the automatic update utility has in the past not updated both components.

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Veeam Backup for Office 365 is a great tool if it meets your use case. For many organizations, backing up Office 365 data is likely not a concern. However, in an environment where data needs to be retained for (potentially) years after an employee has left the company, easily being able to export all Office 365 data to local storage is much easier than any other methods that exist and much cheaper than maintaining a license for a user that is no longer with the company.