Verint can help you get useful data quickly
June 14, 2023

Verint can help you get useful data quickly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Speech Analytics

In a world where getting useful data is so challenging, Verint Speech Analytics has been a life saver. Transformation is the name of the game, and that is what Verint Speech Analytics is helping us to do. By providing valuable insights in real time we are able to put the data into action and are solving real world problems quickly.
  • Real Time Feedback
  • Put out fires
  • Identify Trends Quickly
  • Easier to create talk paths
  • Easier to train new users on
  • Positive ROI on several initiatives.
Verint meets and/or exceeds what you might see with other competitors.

Do you think Verint Speech Analytics delivers good value for the price?

Not sure

Are you happy with Verint Speech Analytics's feature set?

Yes

Did Verint Speech Analytics live up to sales and marketing promises?

Yes

Did implementation of Verint Speech Analytics go as expected?

Yes

Would you buy Verint Speech Analytics again?

Yes

If your ticket categorization is not quite where it should be yet, or you find yourself having difficulty getting real time data quickly, then Verint Speech Analytics can be a great help to you.