Great product - Versapay
Overall Satisfaction with Versapay
We use Versapay to process our credit card transactions through NetSuite
Pros
- Interfaces with NetSuite
- Reports easy to produce
- Funds deposited quickly
- Allows to input transactions manually is needed
- Able to apply refunds to previous charges
Do you think Versapay delivers good value for the price?
Yes
Are you happy with Versapay's feature set?
Yes
Did Versapay live up to sales and marketing promises?
Yes
Did implementation of Versapay go as expected?
Yes
Would you buy Versapay again?
Yes
Versapay Feature Ratings
Using Versapay
2 - President - Set up, and support
Senior Accountant - Processing payments
Senior Accountant - Processing payments
2 - President of company. Setting up, making changes, financial decisions & support
- Credit card payments
- Tracking credit card fees
- Credit card refunds
- Processing payments while interfaced with program
- ACH payments
Evaluating Versapay and Competitors
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Would review on other features available.
Versapay Implementation
- Implemented in-house
Change management was minimal
Versapay Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not purchase. In process of reviewing on what features will be helpful to our company.
Using Versapay
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Processing credit card payments
- Refunding credit card payments
- Reports for researching
Yes, but I don't use it

Comments
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