Why Vertex is the optimal solution for sales and use tax
Updated August 10, 2022
Why Vertex is the optimal solution for sales and use tax
Score 10 out of 10
Vetted Review
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
The company (including the tax dept) utilizes Vertex O to maintain and retain exemption certificates, calculate and retain sales records, and automate the use tax accruals.
- Calculation of Sales Tax
- Accurate Sales Tax Rates
- Excellent solution for Exemption Certificates
- Interface could be more user-friendly
- Updating Exemption certificates in mass (such as expiration dates) should be easier
- We've been able to address tax credits utilizing the Accelerator Plus tools. We saved over 20 hours weekly on addressing tax discrepancy issues. Additionally we've managed to cut down the number of help desk tickets and A/R open AR.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
- Analyst Reports
The features that Vertex O has are great. From utilizing BCI to test (which will help on determining accuracy of our output), to reducing and minimizing the manual errors in our use tax accruals.
- Not applicable... yet. We have some ideas that we haven't implemented yet.
My Vertex consultant, Steve, is a great communicator and organizer. For example, we had some origination issues. He worked diligently to understand what the issue was and find where the issue in SAP was.
- SAP
- AS400 in the future.
Vertex Feature Ratings
Using Vertex
40 - Tax, Accounts Receivable, Sales/Admins, IT
2 - Business Analyst and Tax
- Streamline tax rates to the different plants
- Maintain and retain exemption certificates
- Automate the Use Tax Process
- Automate the different ERP's into one tax reporting tool