Vertical Response; Great tool if it meets your requirementshttps://www.trustradius.com/email-marketingVertical ResponseUnspecified8591012013-12-04T21:59:00.189Z
December 04, 2013
Vertical Response; Great tool if it meets your requirements
Score 6 out of 101
Vertical Response is a low-cost
Small business tool with limited functionality to meet the business's needs as it grew. A great starter tool; but ultimately one will likely move on to more complex tools.
What functionality do you need? What information do you need to know after every email send? Do you want automation? Do you want behavioral information? What kind of reporting should be available? What kinds of integration do you nee? How many leads do you have? How many emails do you expect to send per month?
2 - Technical people who are filling a gap by performing marketing functions.
Evaluation and Selection
- Product Features
Price and features drove the decision. Vertical Response had the features we needed at the price we could afford.
Support did a good job getting back to me on my needs. There was one issue where I was given an "I don't know" which was very frustrating at the time because it really mattered.
Kept well informed
Immediate help available
Quick Initial Response
Problems left unsolved
No - Too small of a product to need such support when you can search the internet. There are better places to spend money.
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using