Oversold - would NOT recommend.
Updated January 13, 2023

Oversold - would NOT recommend.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vervoe

We are using Vervoe to conduct one specific assessment that is part of our employment screening process. This helps the recruitment team quickly pre-screen candidates before interviewing them.

Pros

  • Customization of questions

Cons

  • Excel Options instead of Google Sheet Option
  • Ability to have assessments scores emailed to each specific sender vs the entire group
  • Faster scoring - it can take several hours to receive results
  • Better team to create questions - we had to create our questions on our own which was a huge reason with why we chose Vervoe, we were disappointed with the questions they chose.
  • Candidate Pre-Screen
  • Technical Skills Test

Do you think Vervoe delivers good value for the price?

No

Are you happy with Vervoe's feature set?

No

Did Vervoe live up to sales and marketing promises?

No

Did implementation of Vervoe go as expected?

No

Would you buy Vervoe again?

No

In my opinion, I felt we were oversold by Vervoe. There are many comparable tools out there that are far less expensive. I realized after the fact that I should have asked more specific questions. The team that will help create the questions for the customized assessment is located in Australia. We had to schedule our meetings with them in the evening and it was NOT disclosed to us that that would be the case. A big reason we chose Vervoe over other platforms was that they made it seem like they would create the questions for us, they tried to but we ended up having to almost create the entire assessment from scratch. In my opinion, the platform is very clunky and simple things are not possible. For example, each recruiter cannot receive scores that they sent out to candidates... we receive scores for the entire group and we have to sort through whose candidate is whose...when hiring in high volume this is extremely challenging and annoying.

Comments

  • Caitlin Grogan | TrustRadius Reviewer
    Caitlin Grogan
    commented 3 years ago
    Hi there, this is Caitlin from the Vervoe CS team. We are so sorry that you have had a negative experience with our platform. We always strive to work closely with all of our clients to ensure they get value from their purchase and hire the best candidates through our system. Our team is located in multiple locations around the world, and we do understand that is can be difficult to schedule in meetings in different timezones and we will take on this feedback and try to implement measures to resolve this issue. We really want to ensure that you do have a positive experience with us, please reach out to our team at support@vervoe.com and we will make sure to inform your account manager so that they can reach out to you personally.

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