In the right environment, Vista is a solid solution
Anonymous | TrustRadius Reviewer
November 21, 2019

In the right environment, Vista is a solid solution

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Vista by Viewpoint

Vista is our company wide ERP. We utilize almost all the modules of the core product such as Accounting, HR, Job Cost, Project Management and many others. In addition we have purchased several of the add-on integrated solutions to compliment the product such as Team, HR Management, Field Management and cloud hosting in the VEC environment. Through Vista and the add-ons almost every person in the company uses it daily or weekly.
  • Job Cost module is strong, many controls yet still user friendly and functional.
  • Certified payroll is done particularly well.
  • The cloud hosting solution has been a positive experience, eliminating much of our on-premise cost and headache.
  • PO module can be very 'sensitive' and problems/issues are hard to resolve.
  • 2-way communication with add-on solutions versus 1-way, can create out of sync data between Team and Vista PM.
  • Work Centers are horribly clunky and customization of views and grids doesn't work, especially for Service.
  • Bringing all of the project management functions into a single consolidated platform has been good.
  • The robust HR program with documentation of employee data as well as accidents, reviews, training, skills etc. has eliminated 3 offline spreadsheets.
  • VEC has lowered our overall IT spend.
ProContractor at the time was not ready to handle a company of our size, we have since reduced in size, but prior to the acquisition by ViewPoint ProContractor was a very unstable solution.
Sometimes can be very slow and often the answer is "buy a customization." Too many bugs go unresolved, i.e. Service Work Center. I think support has a lot of room to improve.

Do you think Vista by Viewpoint delivers good value for the price?

Not sure

Are you happy with Vista by Viewpoint's feature set?

Yes

Did Vista by Viewpoint live up to sales and marketing promises?

Yes

Did implementation of Vista by Viewpoint go as expected?

No

Would you buy Vista by Viewpoint again?

Yes

Construction is obviously the target industry and I think it would be best suited for larger organizations with a solid IT and Accounting team of 4-6 at least. We have only 2 accounting team members and they struggle to keep up with the product, updates and features all the while doing their day to day work.

Vista by Viewpoint Feature Ratings

Plan distribution & viewing
3
Issue tracking & punchlists
6
Jobsite reports
7
RFI tools
8
Collaboration & approvals
5
Submittal design and management
8
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
Not Rated
Cost calculator
Not Rated
Bid creation
Not Rated