Excellent and user friendly platform
June 08, 2021

Excellent and user friendly platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VuNet Systems

It's being used by various business team across the organization. We are using this as a BI tool in our organization. VuNet replaced all the existing tools and became a single solution for all of our BI problems.

Pros

  • VuNet Systems provides real-time visibility into performance
  • VuNet Systems gives a transaction visibility across applications
  • VuNet Systems provides comprehensive infra monitoring capabilities
  • Easy to work with
  • Access to leadership
  • Simple licensing model
  • Ability to contextualize or customize to specific needs to my enterprise
  • Strong data ingestion pipeline
  • Non intrusive adaptor with capability to ingest from varied data sources and formats
  • Quick deployment and time to Market with readymade adaptors
  • Real-time insights and Analytics of Transaction performance
  • Both IT and Business Analytics of IT env and Merchant performance
  • Give End to End visibility of transaction performance
  • Gives proactive insights of User experience

Cons

  • Some of the items being worked on in the roadmap include automated discovery, improved correlation and automated resolution of incidents.
  • VuNet Systems platform does not provide code level visibility. They are not in this space.
  • Each transaction failure creates revenue loss. Revenue loss could be both business loss or penalties due to system downtime
  • Proactive insights of IT performance and any potential degradation ensure uptime of system, reducing revenue loss on a daily basis
  • Smaller or Leaner teams due to faster root cause analysis and unified visibility
  • Reduced cost due to consolidation and removal of redundant tools
  • Reduced cost of failure due to faster RCA
VuNet Systems provides great customer support during implementation and the post implementation support is also very good, VuNet Systems is very keen to listen to our enhancement request and they deliver it based on the feasibility. They constantly check with us to understand how their product is helping out in running our business successfully and also they explore the new use cases.

Do you think VuNet Systems delivers good value for the price?

Yes

Are you happy with VuNet Systems's feature set?

Yes

Did VuNet Systems live up to sales and marketing promises?

Yes

Did implementation of VuNet Systems go as expected?

Yes

Would you buy VuNet Systems again?

Yes

1. Rich UI, storyboards and reports.
2. Gives good insights in the data.
3. End-End visibility in a transaction.
4. Ease of use.
5. Very flexible in adding the requirements to the product roadmap.
6. AI and ML based proactive user experiences.
7. Reduces costs.
8. Strong support team.
9. Integrating with ITSM tools like BMC remedy, service now is easy.
I definitely [recommend] VuNet Systems for the following.
1. Richness of reports.
2. Ease of use.
3. Strong support team.
4. Flexibility in changing the product road map according to our requirements.
5. Acknowledging and Appreciating our feedback.
6. Improving and prioritizing the product features.
7. Brings confidence and confirmations to the decisions.

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