I think Warmly, is affront to the very idea of the SaaS business model.
August 28, 2023

I think Warmly, is affront to the very idea of the SaaS business model.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Warmly Nametags

In my opinion, stay away from this service. I tried Warmly, because my CSM at another software company was using it and I thought it looked interesting. Huge mistake. Once they had access to my Microsoft 365 account they proceeded to add a Warmly, profile to every member of my team that was included in a meeting invite, sending an update to the event fifteen times before I realized what was happening. I think this is an unconscionable overreach for a gimmicky service intended to eliminate the need to tell people your name in a Zoom meeting. In my experience, definitely top three worst customer experience.
  • In my experience, this service does nothing well.
  • Add a contact us page to the website. These people are impossible to reach.
  • I wasted time cutting Warmly, out of my Microsoft account like the tumor it is.

Do you think Warmly Nametags delivers good value for the price?

No

Are you happy with Warmly Nametags's feature set?

No

Did Warmly Nametags live up to sales and marketing promises?

No

Did implementation of Warmly Nametags go as expected?

No

Would you buy Warmly Nametags again?

No

In my opinion, this is well suited to nothing. To me, it is an invasive "service" that turned into a plague.