Bleak future for traditional AntiVirus products
May 25, 2022

Bleak future for traditional AntiVirus products

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Reseller

Overall Satisfaction with Webroot Antivirus + Internet Security Complete (SecureAnywhere)

We leveraged Webroot SecureAnywhere as our baseline AntiVirus product, included in the base cost of support of our contract clients. It offered the minimum expected protection per endpoint for catching known threats and alerting PUPs. The product acted as the bare minimum protection for any endpoints which we were expected to support, and sold as a minor improvement over the built-in AV product.

Pros

  • Dashboard/Single-pane-of-glass
  • Many integrations/relationships with other products we use (Managed Service Provider)
  • Additional features in one place such as web filtering

Cons

  • Unified dashboard/management (still has some actions tied to their old front-end)
  • Aggressively improve and market EDR
  • Further improve additional features, namely phish and security training
  • Local application with cloud configuration helps keep endpoints up to date more rapidly
  • Content filtration/web blocking feature set
  • Multi-tenancy
  • Offered a 'feel good' line item on our contracts
  • Opened the conversation for other security conversations and products
  • Block known threats by URL or IP quickly across all clients
As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.

Do you think Webroot Antivirus + Internet Security Complete (SecureAnywhere) delivers good value for the price?

No

Are you happy with Webroot Antivirus + Internet Security Complete (SecureAnywhere)'s feature set?

No

Did Webroot Antivirus + Internet Security Complete (SecureAnywhere) live up to sales and marketing promises?

Yes

Did implementation of Webroot Antivirus + Internet Security Complete (SecureAnywhere) go as expected?

Yes

Would you buy Webroot Antivirus + Internet Security Complete (SecureAnywhere) again?

No

Webroot's main fault is not specific to itself. Rather, traditional AV as a whole is falling out of vogue as Microsoft continues to improve it's built-in/included security features, both at the endpoint and in SaaS products. Third-party vendors like Webroot have an uphill battle to fight in order to stay relevant. Zero-trust is the main buzzword today and likely a bare-minimum addition to the offering in order to maintain relevancy.

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