Good Product at Good Pricing, But Not the Best In My Opinion
May 24, 2022

Good Product at Good Pricing, But Not the Best In My Opinion

Brandon Schmidt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webroot Antivirus + Internet Security Complete (SecureAnywhere)

This product provides threat prevention and detection as well as prevents users from navigating to malicious websites. We use this product on all servers and end-user machines.
  • Management interface
  • Deployment of solution
  • Integration with different RMM solutions, such as Continuum and Ninja
  • I wish that you could delete inactive endpoints when you wanted to. I find myself having to filter out inactive endpoints when searching endpoints.
  • I think Webroot Antivirus + Internet Security Complete (SecureAnywhere) could improve its malware detection better. Malwarebytes seems to have better detection.
  • Over the years, Webroot Antivirus + Internet Security Complete (SecureAnywhere) has made a couple of big mistakes, such as changing something on their end that then accidentally caused one of our business applications to be flagged as malware, which prevented our users from using it.
  • The user friendliness and install on Macs could be more seamless.
  • The admin interface is nice as it tells you what endpoints have what versions of Webroot installed by showing you a circle graph.
  • Webroot Antivirus + Internet Security Complete (SecureAnywhere) integrates with our RMM solution, which makes it easier to deploy.
  • The simplicity of setting up policies is nice and important.
  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
Webroot Antivirus + Internet Security Complete (SecureAnywhere) was cheaper. That was the main reason. Webroot also integrated with our RMM solution, which was a plus. Malwarebytes did not integrate with our RMM solution.

Do you think Webroot Antivirus + Internet Security Complete (SecureAnywhere) delivers good value for the price?

Yes

Are you happy with Webroot Antivirus + Internet Security Complete (SecureAnywhere)'s feature set?

Yes

Did Webroot Antivirus + Internet Security Complete (SecureAnywhere) live up to sales and marketing promises?

No

Did implementation of Webroot Antivirus + Internet Security Complete (SecureAnywhere) go as expected?

Yes

Would you buy Webroot Antivirus + Internet Security Complete (SecureAnywhere) again?

Yes

I think Webroot Antivirus + Internet Security Complete (SecureAnywhere) is well suited for any on-premises Windows servers as well as for end-user machines, except for Macs. I would not recommend Webroot for Macs because it is better to install Webroot in person or via screen-sharing instead of by the administrative deployment method. There are a few prompts you have to go through on a Mac in order to install it properly.