Expensive but Stable and Dependable
Updated February 05, 2015

Expensive but Stable and Dependable

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

WCS 6.0/7.0

Overall Satisfaction with WebSphere Commerce

WebSphere Commerce is used across the whole organization to drive the company's web initiatives.

Pros

  • WebSphere Commerce Payment plugin integrates well with third party payment processors for credit card processing.
  • The in build promotion engine within WebSphere Commerce can handle different types of promotions that a business decides to set up for the customers.
  • WebSphere Commerce is a robust eCommerce processor for B2B and B2C channel.
  • Order Capture / Order Processing available within WebSphere Commerce is highly scalable.
  • The Contract module available within WebSphere Commerce is very suitable for B2B channel.

Cons

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
  • Performance/ highly scalable
  • Less down time
  • We process 100,000+ orders in a day during peak time
  • None
I didn't select WebSphere Commerce.
WebSphere Commerce is particularly suitable for companies processing a large volume of orders - $40 million and above in a year.

Using WebSphere Commerce

13 - Developer/Architect/Tester/Business Analyst
We have the manpower resources to work in WebSphere Commerce. It is not very easy to get good WebSphere Commerce resources.

WebSphere Commerce Support

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