W2W: Big FAN!!!
February 08, 2020

W2W: Big FAN!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WhenToWork

Across our organization, W2W allows full time, part-time and per diem employees to easily request or modify daily paramedic shifts. Because our industry relies on medics with multiple projects and responsibilities, it's very common for one's monthly work schedule to change multiple times. The flexibility of this web-based tool is the reason we can make sure that paramedics are available to those patients that need us at the worst time of their lives.
  • Web based means always accessible.
  • Strong messaging tool to inform all employees of schedule changes.
  • The mobile app is too restrictive and could use a makeover.
  • Would like the program to remember defaults (ie. "my positions", etc.)
  • N/A. Not a manager, just a user.
I've only used W2W and I'm quite satisfied.
I've never needed assistance.

Do you think WhenToWork delivers good value for the price?

Not sure

Are you happy with WhenToWork's feature set?

Yes

Did WhenToWork live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WhenToWork go as expected?

I wasn't involved with the implementation phase

Would you buy WhenToWork again?

Yes

For a business that has last-minute scheduling changes, there's nothing that compares. Either the employee or manager can make/request changes on a situational basis.