The Who, What, Where, and Why about WhenToWork
February 10, 2020

The Who, What, Where, and Why about WhenToWork

Billie Fisher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WhenToWork

Our veterinary hospital uses WhenToWork across our entire organization. We are a 24-Hr Veterinary Specialty and Emergency Hospital with three locations and over 200 employees. WhenToWork allows us to manage everyone's schedule across all of our hospitals and services. With WhenToWork being an internet-based program, our employees can check their schedules from home and receive changes and notifications in real time. This allows us to make last-minute changes with ease. In addition, the ability to color-code entries helps everyone to see at a glance when there is a Supervisor on the shift, who is in training, or if someone has made a change in their schedule.
  • WhenToWork utilizes templates that make scheduling a breeze.
  • WhenToWork allows the user to "drag and drop" entries for quick changes.
  • It would be a nice feature if WhenToWork could allow the user to build schedules from the Calendar View.
  • Would love to see WhenToWork integrate with payroll programs, such as ADP, Paycom, Paychex, etc., so employees' schedules and hours worked would be synchronized.
  • WhenToWork saves time.
  • WhenToWork provides accuracy.
WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Do you think WhenToWork delivers good value for the price?

Yes

Are you happy with WhenToWork's feature set?

Yes

Did WhenToWork live up to sales and marketing promises?

Yes

Did implementation of WhenToWork go as expected?

Yes

Would you buy WhenToWork again?

Yes

I find WhenToWork to be very well suited for a company such as ours with multiple locations and 24-hour operation.
With as many as 50 schedules to keep track of, it does an excellent job. The ability to combine individual schedules into a view as an entire department with varying schedules is also a plus.