Woobox- Great for Social Media Contest, Promotion, and Online Integration
October 10, 2013

Woobox- Great for Social Media Contest, Promotion, and Online Integration

Amos Orr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro50

Overall Satisfaction

Pros

  • It allows you to seamlessly integrate several social media platforms while running promotions.
  • It conveniently collects and exports entry data from contests.
  • It integrates on mobile platforms.
  • It allows us to embed directly on our site or Facebook page via iframes.

Cons

  • N/A
  • Significant exposure through contests when used with promoted posts on Facebook.
  • I have been able to run contests and collect valuable data on entrants.
  • Increase Newsletter lists.
I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.

Product Usage

1 - Online Content, Web Marketing, Destination Content Curation.
  • Sweepstakes.
  • Photo/Video Contests (Content Curation).
  • Social Media Cross-Pollination.
  • Awareness Campaigns.
  • Social Media referral traffic to Website.

Evaluation and Selection

Woobox, Offerpop, SnapApp, and Rafflecopter. I chose Woobox due to it's affordability for the size of our fan base, platform integration (Facebook, Twitter, Pinterest, Instagram, YouTube and Vine), ease of use and customizability, mobile friendliness, and types of promotions (Sweepstakes, Coupons, Pin to Win, Photo/Video Contest, Instant Wins, and Polls).

Implementation

We saw immediate results from the first contest we ran.
  • Implemented in-house

Training

  • Self-taught
It is fairly intuitive, they do have online videos and YouTube also helps.

Configuration

We did design custom images for the template, but otherwise, the product was ready to go.

Support

They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
No - They do not have a premium support. Just call and talk to live people!

Usability

It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills.

Reliability

I have never noticed it down.
It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.

Vendor Relationship

I sought them out, no sales person ever called. They did however send out a newsletter for renewal that offered a discounted rate for a yearly subscription, which was well worth it.
You can experiment with a free/limited version to view the back-end before you purchase.

Comments

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