TrustRadius
Woopra - Does some things other can't.
https://www.trustradius.com/data-analytics-and-bi-servicesWoopraUnspecified819101
Steve Reeder, MBA profile photo
September 11, 2013

Woopra - Does some things other can't.

Score 4 out of 101
Vetted Review
Verified User
Review Source

Software Version

Basic

Overall Satisfaction

  • Provides web traffic by company or organization so a user can see interest by company. Potentially, it can help direct marketing and sales efforts.
  • Nice web based GUI.
  • Easy installation - simple code install and you are running.
  • Free module gives excellent information at no cost with easy to set up "actions".
  • Does an excellent job at tracking PDF downloads.
  • Discontinuing the desktop based client was an enormous disappointment.
  • Removing the chat agent made the product less useful to our organization.
  • Inability to download data to Excel format
  • Free version does not allow you to see data more than 90 days old.
  • Web traffic is more of a predictor of future sales vs. a component of driving sales. It is very helpful to see the number of downloads our web site is providing end users and while that in itself is an ROI story, it has nothing to do with the implementation of WOOPRA other than it validates our web site's effectiveness.
It is free and provides information that is much harder to obtain from other free analytics software.
Adding back the desktop client would make this product much more appealing as this was the KEY differentiator in an already crowded space.