Workday Workforce Management - An HR Force That Saves Time and Money
March 11, 2026

Workday Workforce Management - An HR Force That Saves Time and Money

Brandi Moore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workday Workforce Management

We use Workday Workforce Management to manage personal data, HR functions, learning, networking, and career building. We maintain up-to-date contact information and preferred name/pronouns, update our emergency contacts, etc. We also have access to the ever-changing org chart and can see time worked, time-off requests, and when they get approved after submission. We can pull up past pay stubs and see our benefits easily.

Pros

  • Approvals for time-off requests
  • Approvals for expense reimbursement
  • Upcoming seminars/webinars for continuing education

Cons

  • It has a steep learning curve
  • Not really a help desk available
  • Not customizable on my authority level
  • Workday Workforce Management has lowered the amount of time team members have to go to HR for questions.
  • The approval process for reimbursement is lightning fast.
  • I am no longer requested to research my team's different benefit options, which saves me a LOT of time during enrollment periods.
The UI is intimidating for a lot of people. You have to get used to where to click and search for specific information. What we have found that works is to have new hires sit with seasoned employees for tips and tricks on how to maneuver around in the system efficiently. It is important that new hires know from the start specific resources that they will need to access in using WFM daily and hone in on those skills and locations of data needed. Starting off, our experience shows that it's better to focus on the minimum tools and learn those well and build knowledge from there to make it less intimidating.
  • UKG Workforce Central (discontinued)
Limitations of UKG reporting tools are what made us switch. After a new rollout, we had to use the customer service desk a lot, and it was not a good experience. They also changed the system capabilities, like advanced reporting. When that was removed, we had to export the data manually, which resulted in FREQUENT crashes.

Do you think Workday Workforce Management delivers good value for the price?

Yes

Are you happy with Workday Workforce Management's feature set?

Yes

Did Workday Workforce Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workday Workforce Management go as expected?

I wasn't involved with the implementation phase

Would you buy Workday Workforce Management again?

Yes

Workday Workforce Management has a lot of varying templates that give you a good place to start. You can tailor the if/then statements to your liking. When scheduling meetings, it scans for people on break/lunch/in other meetings and reduces conflicts that can derail an important meeting by someone having to leave early.

Workday Workforce Management Feature Ratings

Payroll Management
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10

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