Awesome software and awesome support
April 22, 2021
Awesome software and awesome support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with xAssets IT Asset Management Software
We implemented xAssets IT Asset Management Software in 2003 and have used it ever since with several upgrades. The product provides excellent reporting from summary level down to very deep analysis of our IT assets. We use the custom reporting features a lot and it's great that we can add new processes to the software as we need them. The discovery tool doesn't touch the endpoint, which means no management headaches and our techs just see the functions and data they need so they have a very simple user interface and they can get straight to the data they need.
- Network discovery--with no agents to manage is great and its very fast
- Reporting--custom reports, charts and PDFs; the software also emails monthly reports automatically
- Users only see the data and menus they need, so no training needed and the UI is focused
- No clients to install; we can use it from any browser and from our cell phones
- Upgrades are done quickly; we've never needed to get involved, as they do it for us
- Looking forward to using their full endpoint management system, which is under development
- No clients or agents
- Web based
- Fast discovery
- Reporting
- Its a huge benefit but difficult to quantify
Do you think xAssets IT Asset Management Software delivers good value for the price?
Yes
Are you happy with xAssets IT Asset Management Software's feature set?
Yes
Did xAssets IT Asset Management Software live up to sales and marketing promises?
Yes
Did implementation of xAssets IT Asset Management Software go as expected?
Yes
Would you buy xAssets IT Asset Management Software again?
Yes