IT Asset Management Software

Best IT Asset Management Software include:

SolarWinds Service Desk (SSD) and ServiceNow.

IT Asset Management Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

IT Asset Management Software Overview

What is IT Asset Management Software?

IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making regarding hardware and software purchases and redistribution.

IT Asset Management Features & Capabilities

Typical capabilities of IT Asset management software are:

  • Discovery and management of hardware and software inventory

  • Lifecycle monitoring from acquisition to retirement

  • Asset detail drill-down

  • Enduring license agreement compliance

  • Configuration management database for recording all asset data

  • Purchase order and contract management

Typically, inventory, financial and contractual data is discovered and maintained in a central repository. This helps with monitoring assets throughout their entire lifecycle. Requests to purchase assets are handled through approval workflows. The software handles acquisition details such as entitlement, chargebacks, and provisioning. Post-deployment, all maintenance activity is recorded and audits are performed until assets are retired from service.

Pricing Information

Pricing for ITAM cloud services varies is usually priced per agent per month, and there is often an additional charge per device. Enterprise-level solutions have a cost in the region of $100 per user, but SMB options can be significantly cheaper.

IT Asset Management Products

(1-25 of 51) Sorted by Most Reviews

SolarWinds Service Desk (SSD)
139 ratings
108 reviews
Top Rated
SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge bas…
ServiceNow
357 ratings
67 reviews
Top Rated
ServiceNow is a fast-growing service management provider that went public in 2012. The ServiceNow platform has strong social capabilities.
BMC Helix ITSM (Remedy)
163 ratings
43 reviews
BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.
SysAid
40 ratings
22 reviews
SysAid is the flagship ITSM and IT help desk software from SysAid Technologies, which offers a rather wide swath of features, supporting asset management (HAM and SAM), remote control, and rich reporting tools.
ManageEngine ServiceDesk Plus
61 ratings
17 reviews
ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.
Lansweeper
33 ratings
14 reviews
Lansweeper is PC and network inventory software that is designed to discover Windows, Linux and Mac machines in an organization’s network. It also inventories network devices such as printers, routers, and switches.
BMC Track-It!
32 ratings
14 reviews
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.
Freshservice
20 ratings
12 reviews
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
KACE Systems Management Appliance (SMA)
16 ratings
8 reviews
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distributi…
AlienVault OSSIM
18 ratings
7 reviews
OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset discov…
ManageEngine AssetExplorer
8 ratings
4 reviews
ManageEngine's AssetExplorer is an IT asset management solution.
Micro Focus Asset Manager (formerly HP Asset Manager)
7 ratings
3 reviews
Asset Manager (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.
Axios Assyst
6 ratings
2 reviews
Axios is a UK-based vendor and offers the assyst ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).
Ivanti IT Asset Management Suite
19 ratings
2 reviews
Ivanti IT Asset Management Suite (based on the former LANDesk IT Asset Management Suite) features the IT Asset offering Ivanti Asset Manager, and the Ivanti License Optimizer and Optimizer for SAP applications, which extend the Ivanti ITAM suite to provide software asset management (SAM).
Symantec IT Management Suite
6 ratings
2 reviews
Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.
KACE Asset Management Appliance
11 ratings
2 reviews
KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.
HCL BigFix (formerly from IBM)
4 ratings
2 reviews
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software as…
InvGate Assets
1 ratings
1 reviews
InvGate Assets is the IT asset management platform from Argentinian company InvGate.
Tivoli Asset Management for IT (Discontinued)
1 ratings
1 reviews
IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015.
Device42
1 ratings
1 reviews
Device42 is presented by the vendor as a comprehensive, agentless discovery system for Hybrid IT. They state Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of an IT ecosystem. Device42 intelligently groups…
Oracle Utilities Work and Asset Management
2 ratings
1 reviews
Oracle Utilities Work and Asset Management is a recognized, enterprise-level asset management solution, for hardware and physical assets of various kinds.
CA IT Asset Manager
4 ratings
1 reviews
CA IT Asset Manager is an enterprise-grade long-established IT asset management (ITAM) solution from CA Technologies.
Snow License Manager
6 ratings
1 reviews
Snow License Manager is a software asset management solution, with options for cloud or on-premise delivery. Snow License Manager is designed to reduce the risk, cost and complexity associated with software assets and licensing. It provides a consolidated view on all assets across the network, enabl…
Symphony SummitAI
Symphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.
Passport Asset Tracking System
ASAP Systems headquartered in San Jose, California offers the Passport Asset Tracking System, an it asset management option.

Frequently Asked Questions

What is IT asset management?

IT asset management is a set of business processed designed to help IT departments track, control, and maintain the business’s IT assets, including hardware and software.

What are IT assets?

IT assets are entities that IT departments are traditionally responsible for. They frequently include network devices, company-issued personal computers and devices, and software licenses.

Why is IT asset management important?

IT asset management is important when ensuring your use of software licenses is compliant with license terms, preventing hardware deterioration from interfering with business operations, and managing asset overhead like unused hardware or licenses.

What is asset lifecycle management?

Asset lifecycle management processes ensure businesses use each asset as fully and efficiently as possible, including maintenance and update cycles and decommissioning processes.

How much does IT asset management cost?

IT asset management costs can vary dramatically, and will cost more when included in full ITSM platforms. Most ITAM products charge per user, per month, with some base fee for the license or appliance.