ServiceNow is a fast-growing service management provider that went public in 2012. The ServiceNow platform has strong social capabilities.
IT Asset Management Software
Best IT Asset Management Software
- Top Rated IT Asset Management Software include: Ivanti ITAM Suite, Symantec Asset Management Suite, AlienVault OSSIM, Lansweeper, and Samanage.
- Other IT Asset Management Software on the TrustMap include: ServiceNow, ServiceDesk Plus, SysAid, BMC Remedy Asset Management, and BMC Track-It!.
- A complete list of IT Asset Management Software is available here.
TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap, and those above the median line are considered Top Rated.
IT Asset Management Software Overview
What is IT Asset Management Software?
IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making regarding hardware and software purchases and redistribution.
IT Asset Management Features & Capabilities
Typical capabilities of IT Asset management software are:
Discovery and management of hardware and software inventory
Lifecycle monitoring from acquisition to retirement
Asset detail drill-down
Enduring license agreement compliance
Configuration management database for recording all asset data
Purchase order and contract management
Typically, inventory, financial and contractual data is discovered and maintained in a central repository. This helps with monitoring assets throughout their entire lifecycle. Requests to purchase assets are handled through approval workflows. The software handles acquisition details such as entitlement, chargebacks, and provisioning. Post-deployment, all maintenance activity is recorded and audits are performed until assets are retired from service.
Pricing for ITAM cloud services varies is usually priced per agent per month, and there is often an additional charge per device. Enterprise-level solutions have a cost in the region of $100 per user, but SMB options can be significantly cheaper.
IT Asset Management Products
Listings (1-25 of 47)
Samanage is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The ...
ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.
SysAid is the flagship ITSM and IT help desk software from SysAid Technologies, which offers a rather wide swath of features, supporting asset management (HAM and SAM), remote control, and rich reporting tools.
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.
Lansweeper is PC and network inventory software that is designed to discover Windows, Linux and Mac machines in an organization’s network. It also inventories network devices such as printers, routers, and switches.
The Symantec Asset Management Suite aims to help organizations get an accurate picture of their assets, ensure compliance during software audits, avoid vendor penalties and fines and uncover savings by eliminating the purchase of unnecessary licenses. This IT Asset Management solution is designed...
BMC's Remedy Asset Management is an IT asset management solution.
OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset dis...
Quest now offers and supports the KACE Endpoint Systems Management Appliance, an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software u...
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
Axios is a UK-based vendor and offers the assyst ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).
Ivanti IT Asset Management Suite (formerly LANDesk IT Asset Management Suite) is a long-established IT Asset offering.
Asset Manager (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.
InvGate Assets is the IT asset management platform from Argentinian company InvGate.
ManageEngine's AssetExplorer is an IT asset management solution.
VMware Service Manager is an IT asset management option from VMware.
Dell's Asset Manager is an IT asset management solution.
Tivoli Asset Management is an IT asset management offering from IBM.
Infor offers a highly configurable enterprise-level asset management system in Infor EAM. Designed for more than IT management, Infor EAM is alterable for asset management in various industries such as hospitality, healthcare, manufacturing, energy, and the public sector.
Oracle Utilities Work and Asset Management is a recognized, enterprise-level asset management solution, for hardware and physical assets of various kinds.
Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.
Ivanti Asset Tracker (formerly Heat Asset Tracker) from Heat Software features a broad configuration and endpoint management platform for software deployment and inventory management over a network, supporting patching, policy-based compliance enforcement, service automation, remote administratio...
SAP Enterprise Asset Management (SAP EAM) is an established, enterprise-level asset management solution from SAP for managing physical assets of various kinds (e.g. IT hardware, plant equipment, etc.).
CA IT Asset Manager is an enterprise-grade long-established IT asset management (ITAM) solution from CA Technologies.