Best IT Asset Management Software35IT asset management (also hardware asset management or HAM) software manages the physical assets in an IT infrastructure (their selection, maintenance, protection, inspection, and renewal or disposal/replacement). The purpose of the software is to ease and improve the lifecycle management process of the IT infrastructure and inform strategic decisions related to it its growth and maintenance. To that end vendors of asset management tools proffer inventory control with related functions like licensing and software asset management (SAM), patch management, network monitoring and management, IT service management, and security/compliance oriented capabilities specializing in damage control related to device theft and corruption like device lockdown, geolocation (for the wayward laptop), remote control, data obliteration, and more. The solutions offered vary by the anticipated needs of the multifarious enterprises who must track hardware assets.ServiceNow1https://media.trustradius.com/vendor-logos/aq/Dw/TSWH006RRB3K-180x180.JPEGBMC Helix ITSM (Remedy)2https://media.trustradius.com/vendor-logos/I8/AI/M1BJKI1M3C52-180x180.PNGSolarwinds Service Desk (formerly Samanage)3https://media.trustradius.com/product-logos/4L/HM/00PL1H036M1X-180x180.PNGManageEngine ServiceDesk Plus4https://media.trustradius.com/product-logos/Ow/3z/ZB4XXDPAO2GV-180x180.JPEGBMC Track-It!5https://media.trustradius.com/vendor-logos/I8/AI/M1BJKI1M3C52-180x180.PNGLansweeper6https://media.trustradius.com/product-logos/PQ/xi/1LDPD3NGWK96-180x180.PNGFreshservice7https://media.trustradius.com/product-logos/1s/Rj/81VJAFA7IB5V-180x180.PNGSysAid8https://media.trustradius.com/vendor-logos/Fb/XA/8322G42PIAB4-180x180.PNGKACE Systems Management Appliance (SMA)9https://media.trustradius.com/vendor-logos/EG/mg/NJATDQVR2SC3-180x180.JPEGAlienVault OSSIM10https://media.trustradius.com/vendor-logos/Sv/TO/0HHS1EUA42K7-180x180.JPEGManageEngine AssetExplorer11https://media.trustradius.com/product-logos/GT/JA/BQZTTHXHMOE9-180x180.JPEGMicro Focus Asset Manager (formerly HP Asset Manager)12https://media.trustradius.com/vendor-logos/Zi/ju/TCH0JRTW622Q-180x180.JPEGHCL BigFix (formerly from IBM)13https://media.trustradius.com/vendor-logos/z0/so/OW6ZG3V2HUG9-180x180.JPEGIvanti IT Asset Management Suite14https://media.trustradius.com/vendor-logos/ab/K5/2J8L63CCMMTR-180x180.JPEGAxios Assyst15https://media.trustradius.com/vendor-logos/53/tf/ZR7TX1E73G2M-180x180.JPEGKACE Asset Management Appliance16https://media.trustradius.com/vendor-logos/EG/mg/NJATDQVR2SC3-180x180.JPEGSymantec IT Management Suite17https://media.trustradius.com/product-logos/0M/Bu/H2UIF0QCLPTT-180x180.PNGInvGate Assets18https://media.trustradius.com/product-logos/E4/DX/NTHEQJJTQTTF.pngTivoli Asset Management for IT (Discontinued)19https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGOracle Utilities Work and Asset Management20https://media.trustradius.com/vendor-logos/e7/6G/F3JK0T3RS775-180x180.PNGSnow License Manager21https://media.trustradius.com/product-logos/eF/4X/IBR0RDTRQAWD-180x180.PNGCA IT Asset Manager22https://media.trustradius.com/vendor-logos/XC/qb/OEOG2461M9II-180x180.JPEGPassport Asset Tracking System23https://media.trustradius.com/vendor-logos/ie/At/O0POXEIJ8VUD-180x180.PNGSymphony SummitAI24https://media.trustradius.com/product-logos/Oz/mM/NFH18CVHAFTV-180x180.PNGUSU Valuemation25https://media.trustradius.com/product-logos/ZD/ZC/DF56XDT0IGKU.png

IT Asset Management Software

Best IT Asset Management Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

IT Asset Management Software Overview

What is IT Asset Management Software?

IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making regarding hardware and software purchases and redistribution.

IT Asset Management Features & Capabilities

Typical capabilities of IT Asset management software are:

  • Discovery and management of hardware and software inventory

  • Lifecycle monitoring from acquisition to retirement

  • Asset detail drill-down

  • Enduring license agreement compliance

  • Configuration management database for recording all asset data

  • Purchase order and contract management

Typically, inventory, financial and contractual data is discovered and maintained in a central repository. This helps with monitoring assets throughout their entire lifecycle. Requests to purchase assets are handled through approval workflows. The software handles acquisition details such as entitlement, chargebacks, and provisioning. Post-deployment, all maintenance activity is recorded and audits are performed until assets are retired from service.

Pricing Information

Pricing for ITAM cloud services varies is usually priced per agent per month, and there is often an additional charge per device. Enterprise-level solutions have a cost in the region of $100 per user, but SMB options can be significantly cheaper.

IT Asset Management Products

Listings (1-25 of 48)

ServiceNow

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Top Rated
343 Ratings

ServiceNow is a fast-growing service management provider that went public in 2012. The ServiceNow platform has strong social capabilities.

BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.

SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge bas…

32 Ratings

Lansweeper is PC and network inventory software that is designed to discover Windows, Linux and Mac machines in an organization’s network. It also inventories network devices such as printers, routers, and switches.

17 Ratings

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

27 Ratings

SysAid is the flagship ITSM and IT help desk software from SysAid Technologies, which offers a rather wide swath of features, supporting asset management (HAM and SAM), remote control, and rich reporting tools.

Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distributi…

OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset discov…

BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software as…

Ivanti IT Asset Management Suite (based on the former LANDesk IT Asset Management Suite) features the IT Asset offering Ivanti Asset Manager, and the Ivanti License Optimizer and Optimizer for SAP applications, which extend the Ivanti ITAM suite to provide software asset management (SAM).

6 Ratings

Axios is a UK-based vendor and offers the assyst ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).

Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.

Snow License Manager is a software asset management solution, with options for cloud or on-premise delivery. Snow License Manager is designed to reduce the risk, cost and complexity associated with software assets and licensing. It provides a consolidated view on all assets across the network, enabl…

We don't have enough ratings and reviews to provide an overall score.

Symphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.

We don't have enough ratings and reviews to provide an overall score.

USU Valuemation is an IT asset management, ITSM solution from German-headquartered company USU Software.

TrustRadius Top Rated for 2019

2019 Top Rated IT Asset Management Software

There are plenty of options out there, but here's our shortlist of the best IT Asset Management Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.