ServiceNow is a fast-growing service management provider that went public in 2012. The ServiceNow platform has strong social capabilities.
IT Asset Management Software
Best IT Asset Management Software
TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.
IT Asset Management Software Overview
What is IT Asset Management Software?
IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making regarding hardware and software purchases and redistribution.
IT Asset Management Features & Capabilities
Typical capabilities of IT Asset management software are:
Discovery and management of hardware and software inventory
Lifecycle monitoring from acquisition to retirement
Asset detail drill-down
Enduring license agreement compliance
Configuration management database for recording all asset data
Purchase order and contract management
Typically, inventory, financial and contractual data is discovered and maintained in a central repository. This helps with monitoring assets throughout their entire lifecycle. Requests to purchase assets are handled through approval workflows. The software handles acquisition details such as entitlement, chargebacks, and provisioning. Post-deployment, all maintenance activity is recorded and audits are performed until assets are retired from service.
Pricing for ITAM cloud services varies is usually priced per agent per month, and there is often an additional charge per device. Enterprise-level solutions have a cost in the region of $100 per user, but SMB options can be significantly cheaper.
IT Asset Management Products
Listings (1-25 of 47)
Samanage, now from Solarwinds since the April 2019 acquisition, is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service...
ServiceDesk Plus is free help desk software from ManageEngine, a division of Zoho Corporation.
SysAid is the flagship ITSM and IT help desk software from SysAid Technologies, which offers a rather wide swath of features, supporting asset management (HAM and SAM), remote control, and rich reporting tools.
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.
Lansweeper is PC and network inventory software that is designed to discover Windows, Linux and Mac machines in an organization’s network. It also inventories network devices such as printers, routers, and switches.
Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distrib...
BMC's Remedy Asset Management is an IT asset management solution.
OSSIM leverages the power of the AlienVault Open Threat Exchange by allowing users to both contribute and receive real-time information about malicious hosts. AlienVault OSSIM is an open source Security Information and Event Management (SIEM) product. It is a unified platform providing: Asset dis...
ManageEngine's AssetExplorer is an IT asset management solution.
Axios is a UK-based vendor and offers the assyst ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).
Ivanti IT Asset Management Suite (based on the former LANDesk IT Asset Management Suite) features the IT Asset offering Ivanti Asset Manager, and the Ivanti License Optimizer and Optimizer for SAP applications, which extend the Ivanti ITAM suite to provide software asset management (SAM).
KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.
Asset Manager (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.
Symantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.
InvGate Assets is the IT asset management platform from Argentinian company InvGate.
iOffice Integrated Workplace Management System (iOffice IWMS) is an IT asset management and facilities management solution, from Houston-based company iOffice.
IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015.
Oracle Utilities Work and Asset Management is a recognized, enterprise-level asset management solution, for hardware and physical assets of various kinds.
Snow License Manager is a software asset management solution, with options for cloud or on-premise delivery. Snow License Manager is designed to reduce the risk, cost and complexity associated with software assets and licensing. It provides a consolidated view on all assets across the network, en...
SAP Enterprise Asset Management (SAP EAM) is an established, enterprise-level asset management solution from SAP for managing physical assets of various kinds (e.g. IT hardware, plant equipment, etc.).
CA IT Asset Manager is an enterprise-grade long-established IT asset management (ITAM) solution from CA Technologies.
ASAP Systems headquartered in San Jose, California offers the Passport Asset Tracking System, an it asset management option.
Symphony Summit, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.