XenDesktop in healthcare can lead to happier staff and healthier patients
October 09, 2015
XenDesktop in healthcare can lead to happier staff and healthier patients
Score 8 out of 10
Vetted Review
Verified User
Software Version
5.6 Platinum
Overall Satisfaction with XenDesktop
XenDesktop serves as our platform for delivering virtual desktops to doctors and nurses throughout the hospital. It improves productivity by allowing users to easily move between patient rooms and other areas of the hospital without having to repeat the login process and application startup each time. Coupled with proximity card authentication and single-sign on, password reset requests and login times are considerably reduced.
- Minimizes new desktop provisioning time.
- Allows for a standard desktop image which increases stability, decreases downtime, and simplifies updating.
- Increases user productivity while moving between devices.
- For 2008 R2 Hyper-V environments, if VMM goes offline no new connections to desktops can be made. VMM cannot be clustered making it a single point of failure.
- Desktop Director could be more robust.
- Increased productivity of nursing of ER and inpatient staff, leading to faster and more accurate patient care.
- Very positive feedback from VDI users who could not imagine having to go back to the "old way".
- Thin-clients and 0-clients should double the workstation life cycle versus traditional workstations.
- Large initial investment for server and storage infrastructure, Microsoft and Citrix licensing, and configuration of the virtual platform, XenDesktop, and other product integrations (single sign-on, provisioning services, third-party personalization and management apps, etc.)
- Integration of all components that compliment and support XenDesktop create a complex environment that increases quality and quantity of supporting staff.
XenDesktop Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup No escalation required Immediate help available Support cares about my success | None |