Item: Xoom, a PayPal Service
Rating: 8
Author: Hamim Khan

Use Cases and Deployment Scope

Using Xoom to transmit money from a sender's debit to a patient's bank account is less expensive. You may transfer money to your family members and friends all across the world using it. Venmo is preferred. The use case is that we needed to find a means to deliver money both nationally and internationally between people.

Pros and Cons

Make foreign payments.
Send money for pick-up or delivery to your home.
A prepaid smartphone may be reloaded.

Increase the number of transactions allowed.
Better marketing, to be honest, I had never heard of them before doing my investigation.

Most Important Features

Money transfer.
Transaction ease.

Return on Investment

It has saved fees in transferring money.
Smooth experience has made it convenient.

Key Insights

Do you think Xoom, a PayPal Service delivers good value for the price?

Yes

Are you happy with Xoom, a PayPal Service's feature set?

Yes

Did Xoom, a PayPal Service live up to sales and marketing promises?

Yes

Did implementation of Xoom, a PayPal Service go as expected?

Yes

Would you buy Xoom, a PayPal Service again?

Yes

Other Software Used

HomeGauge

Likelihood to Recommend

For almost a year, I've been utilizing the Xoom service. It performs admirably and is cheaper in comparison to other payment gateways. It does not impose a convenience fee when you transfer money straight from your connected bank account or Paypal Wallet. However, if you wish to transfer money using your credit or debit card, you will be charged a convenience fee. Overall, the money transfer/receiving service is nice and quick.

Products Replaced

Yes

Key Differentiators

Price
Product Features
Product Usability

Pros	Cons
No escalation required Support cares about my success	Slow Resolution Need to explain problems multiple times

Premium Support

This is free but needed to pay transfer fee.

Bug Resolution

No

Better money transfer system.

Overall Satisfaction with Xoom, a PayPal Service