Item: Zenhub
Rating: 9
Author: Kurt Martin

Use Cases and Deployment Scope

We use ZenHub for the software team backlogs and sprint items. It allows us to create boards that provide intuitive Kanban/Scrum boards for the team to use during a sprint. It also allows our product owner to groom the backlog, and acts as a great information radiator throughout the organization so stakeholders can see the status at a glance.

Pros and Cons

Integration with GitHub.
Great Kanban board functionality.

A way to display a read-only Kanban/Scrum board for corporate use. Currently, you must have an account to view a board.
While the reporting features are good, it would be great to have some updated Scrum sprint tools to assist with estimating and the like.

Return on Investment

Ease of use for development teams to update progress.
Perfect integration with GitHub.

Alternatives Considered

The only other program we tried that had somewhat seamless integration with our GitHub projects is GitKraken's Globoards. Globoards has a long way to go to compete, though it does have a read-only option for boards so it can be displayed corporately as an information radiator without requiring an additional license.

Support Rating

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

Key Insights

Do you think Zenhub delivers good value for the price?

Yes

Are you happy with Zenhub's feature set?

Yes

Did Zenhub live up to sales and marketing promises?

Yes

Did implementation of Zenhub go as expected?

Yes

Would you buy Zenhub again?

Yes

Likelihood to Recommend

If you use GitHub/GitHub Projects, then ZenHub integrates perfectly with your projects. It is fantastic for backlog grooming, sprint estimation, and planning. It does require a license to view any board, so when we wanted to make the boards available corporately, we decided to try GloBoards, which does provide the ability to display a read-only board for information radiation purposes. That lasted about a month before the team started complaining and found that the functionality of GloBoards was lacking, thus making the teams less productive. So we went back to ZenHub and have been using it ever since.

Great GitHub integration, easy set-up and usability

Overall Satisfaction with ZenHub