Zeplin - collaboration and user management at a glance.
Christopher Fritz | TrustRadius Reviewer
February 18, 2020

Zeplin - collaboration and user management at a glance.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zeplin

Zeplin is being used between several departments and in collaboration with clients. It's primarily a valuable piece of software for our design department who can share and create designs and style guides with our project managers. It's a great tool to work alongside Adobe and Sketch etc. The collaboration between the apartments is the key to success here. The rest of this review will be written from an IT point of view.
  • Collaboration between departments
  • Excellent user management
  • Better definition of roles within user management.
  • Better options for versioning.
  • Better collaboration between departments
It was a business need from different departments. From an IT point of view, we have been a part of purchasing and setting up. However, the decision to go with Zeplin was not ours.
Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.

Do you think Zeplin delivers good value for the price?

Yes

Are you happy with Zeplin's feature set?

Yes

Did Zeplin live up to sales and marketing promises?

Yes

Did implementation of Zeplin go as expected?

Yes

Would you buy Zeplin again?

Yes

Zeplin is an excellent tool for collaboration between departments. Designers, developers, and project managers. From an IT point of view, we'll find a manageable user interface where we can encourage our end users to invite clients where they work as an Alien. If they need more than viewing access, we can set it for them quite easily. I would have loved a more natural way to integrate the access with other IT systems together with a better definition of user roles.