My Experience with Zimbra
August 27, 2018

My Experience with Zimbra

Sam Massanopoli, RHIT Superstar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zimbra

Zimbra is being used across our whole organization. It solves the problem of communication. At a moment's notice I can communicate with my entire team. They can receive my mail on their phones, tablets, laptops and desk tops, no matter where they are in the building. I also use it for getting paper records to essential team members by scanning them to their email.
  • One example of something that Zimbra does particularly well is the capacity available to attach large files, up to 25MB. For me, this is a strength as it allows me to email medical records files instead of printing them. This saves my department the cost of ink, paper and shipping.
  • The calendar sharing feature of Zimbra is also a strength because with it, the IDT team are all on the same page. This is critical for maintaining compliance with CMS regulations regarding MDS assessments. I utilize our shared calendar to perform quarterly audits of the IDT team.
  • I particularly like the auto search when entering the contact who will be receiving an email, this saves key strokes and time.
  • I am quite satisfied with the features that I currently use. I am an advanced user, not an expert.
  • Since all of our ROI studies and strategies are performed at the corporate level, I'm really not sure what positive or negative impacts Zimbra has had on our overall business objectives. I can say that at least one positive impact it has on my business objectives, in the medical record department, is the ability to be as paperless as possible.
Zimbra is well suited as a communication tool. I also use it for data storage and data sharing. It is easy to create distribution groups and make changes to the signature line. I'm hard pressed to come up with any scenarios where it is less appropriate.

Zimbra Email & Collaboration Feature Ratings

Task Management
8
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
Not Rated
Mobile Access
8
Search
8
Visual planning tools
Not Rated
Chat
10
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
8
Audio files
8
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
8
Integrates with Google Drive
Not Rated
Device sync
Not Rated