Item: Webroot Advanced Email Encryption powered by Zix
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

The entire organization of 500 employees use Zix for secure messaging with our clients (it is our email gateway.) We went with Zix in 2010 to improve our security posture with such frameworks as HIPAA and PCI DSS.

Pros and Cons

Email encryption is easy to use, at both end-user and administration levels.
Support is fast and effective.
Seamless integration with Zix community of users. There's no need to go to a secure portal/website to send/receive messages.

It is cumbersome and difficult to reconcile license/user counts each year (true up).
Very expensive compared to alternate solutions.

Return on Investment

Peace of mind that the algorithms used will secure messages as required.
Easy adoption by our end-users.

Alternatives Considered

We have not evaluated/used any other product up to this point. We are up for renewal in June, and will evaluate Mimecast and Office 365.

Likelihood to Recommend

If you want best-in-class email encryption and can afford the high price tag, then Zix is well-suited for your organization. Another good fit is for companies that need to easily comply with sections of HIPAA and PCI DSS. And finally, we as an organization are at a point where we will evaluate the business case to move this important service to the "cloud" or hosted platform. I believe this will be well-suited for those migrating from an on-premise solution to more and more hosted solutions.

Usability

Easy to use for our end-users and for administrators.

Easy Secure Messaging Platform

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)