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Zix keeping us safe!
October 12, 2017

Zix keeping us safe!

Patrick Schaefer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

Our office starting use Zix Encrypt and have now added a Zix add-on that protects against email threats in all departments. The encrypt product works so well we don't even know it is being used. In the past we used Symantec Cloud (used to be Message Labs) but have made the switch to Zix and have not regretted it at all. Threat protection is a huge risk and almost half of our emails coming in to our domain either contain viruses or are listed as Spam.
  • The hospital we work with also uses Zix and being able to email back and forth with encryption without having to login to a separate portal saves time.
  • The amount of emails that Zix protects from threatening viruses is saving us time.
  • Zix Support is wonderful and their deployment teams work really hard to get you up and running really fast.
  • There online portal is a bit outdated.
  • Positive impact is Encrypt has made us HIPAA compliant in sending emails containing ePHI.
The little support I have needed has been great. Their sales team is not overwhelming trying to sell add on's. In fact we did not even know they had a product to protect email threats when we went live with Zix Encrypt.

Using Zix Email Encryption (ZixEncrypt)

I have more control of what is being blocked on the email threatprotection. I can also build our own policies for the encrypt side of the product as well.