Nothing better than having full, flexible and creative control over meeting rooms and digital signage!
September 28, 2023

Nothing better than having full, flexible and creative control over meeting rooms and digital signage!

Elias Plagiannakos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Everything from Zoom Rooms, meetings, whiteboarding and even digital signage. Having full flexibility on what and how we can deploy meeting rooms is tremendously liberating, and provides an exceptional user experience.
  • Exceptional customer service, account managers and ticket escalation.
  • Flexible, evolving and simple Zoom Room deployment experience.
  • Easy and effective digital signage solutions.
  • A constant effort to improve and integrate new features into their Zoom clients.
  • Digital Signage: Currently, one install = one signage. Bring on multiple screens and streams from a single host!
  • Zoom Rooms: Your website and documentation only indicate the system/hardware requirements for Intel-based machines. Why doesn't AMD get any love?
  • Zoom Rooms: The list of compatible/approved HDMI capture devices is out of date; at least 1/3 are discontinued, and there aren't any cost-neutral alternatives on that list when compared to the previous Logitech Capture and Magewell devices.
  • Powering 80 TVs, in three offices, using Zoom Signage on anything from old laptops to a dedicated host. Priceless. Try saying THAT to a digital signage hardware manufacturer.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

Everything from Zoom Rooms, meetings, whiteboarding and even digital signage. Having full flexibility on what and how we can deploy meeting rooms is tremendously liberating, and provides an exceptional user experience. Nobody likes being told what to do, especially when it comes with a cost. Technology is supposed to work FOR US, and we, as IT professionals, should jolly-well be able to do whatever we want to get the job done, regardless of scale or project cost. Zoom allows us to deploy enterprise-grade custom solutions at a fraction of the cost of boxed, proprietary ones, and that alone sets it above anything else out there.

Zoom Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Business SMS/External Messaging
10
Voicemail Transcription
5
Mobile app for iOS
10
High quality audio
10
High quality video
8
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
9
User authentication
10
Participant roles & permissions
10