Zscaler Internet Access review.
June 05, 2025

Zscaler Internet Access review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zscaler Internet Access

ZIA and ZDX are used. ZIA for most works when it works.

Pros

  • It can protect against various forms of cyber attacks.
  • It is relatively easy to manage.
  • Its policy is easy to understand.

Cons

  • Logs are hard to read; they span from east to West.
  • The education is not that good, in my experience.
  • The documentation can get much better.
  • When it comes to SSL inspection, developers need a way to handle third-party certificate stores.
  • It can protect against worms and help safeguard against C2 channels.
  • DNS attacks.
  • Good report that can be shared with the leader about the threat landscape and how Zscaler is protecting.
There are areas where they can improve.

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zscaler Internet Access go as expected?

I wasn't involved with the implementation phase

Would you buy Zscaler Internet Access again?

Yes

Any company with devices needing CASB and a secure web gateway.

Zscaler Internet Access Feature Ratings

Continuous Verification
9
Secure Web Gateways
9
Network Flow Control
9
Network Traffic Analysis
8
Segmentation Leveraging
9
Admin Access Control
7
Network Data Encryption
8
Network Analytics
8
Threat Recognition
8
Vulnerability Classification
8
Automated Alerts and Reporting
8
Threat Analysis
7
Threat Intelligence Reporting
8
Automated Threat Identification
7

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