ZIA review
June 20, 2025

ZIA review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Transformation

Overall Satisfaction with Zscaler Internet Access

We use Zscaler Internet Access (ZIA) to steer internet traffic on-prem and remote to Zscaler for web filtering protection. This helps prevents users from accessing sites they should not have access to. We also use ZIA to manage company devices as well as BYOD. Company devices cannot disable the ZCC so this ensures there is always protection on the managed device. For BYOD, users can disable the client

Pros

  • Web filtering protection
  • syncing with your AD environment
  • insight logs on where users are sending traffic too
  • Device Posture management

Cons

  • More features for mobile devices
  • Standard FW should have additional features
  • provide recommendations for misconfigs
  • Prevents users from accessing sites they shouldnt be
  • inspected encrypted traffic
  • device posture management
Zscaler Internet Access (ZIA) is very easy to use as an admin. The insight logs are very helpful. ZIA custom block page is helpful as well to customize. This helps inform users of where they can submit tickets for unblocking traffic. ZIA also provides device posture management to control different device types such as BYOD or managed
Netskope was good however did not have all the features Zscaler had. Zscaler provides the same type of protection as Netskope but more. We also found the netskope agent used a lot of resoures on devices. ZCC was very light-weight and did not consume a lot of resources on laptops.

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

Yes

Did implementation of Zscaler Internet Access go as expected?

Yes

Would you buy Zscaler Internet Access again?

Yes

Zscaler is very simple to use and provides many options for different OS. Device posture management is very helpful in cases where you need to prevent users from disabling the client for managed devices. Zscaler URL filtering policy, SSL Bypass, and Categories are very simple to use.

I would recommend Zscaler to allow users to request the OTP via the client and send an automated response to the engineers to action on

Zscaler Internet Access Feature Ratings

8.4
Continuous Verification
9
Secure Web Gateways
10
Network Flow Control
8
Network Traffic Analysis
8
Segmentation Leveraging
4
Admin Access Control
10
Network Data Encryption
10
8.1
Network Analytics
8
Threat Recognition
8
Vulnerability Classification
8
Automated Alerts and Reporting
8
Threat Analysis
8
Threat Intelligence Reporting
9
Automated Threat Identification
8
Identity Management ()
Not Rated
Endpoint Security ()
Not Rated

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