Serkan Kaya
Serkan Kaya
Member for 8 years
10 ratings & reviews completed
Average rating:
Reputation: 195
| Title | Communication Systems Engineer |
|---|---|
| Job Type | Consultant |
| Department | Information Technology |
| Company | Bosch Service Solutions |
| Industry | Information Technology & Services |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys Multicloud CX (discontinued) | 6 years | |
Skype for Business / Lync (discontinued) | ||
TeamViewer | ||
Avaya IP Office | ||
Webex Meetings | ||
SAP BusinessObjects Business Intelligence | ||
GoTo Meeting | ||
Skype (discontinued) | ||
Genesys PureConnect (discontinued) | 2 years | |
Avaya Infinity™ | 2 years | Novice |
Avaya UCaaS | 6 years | |
Genesys Cloud CX | 1 year |
Badges
Pundit- AI Chatbot
Pundit- Call Center Workforce Optimization
Pundit- Chatbot
Pundit- Collaboration
Pundit- Customer Experience Management
Pundit- Intelligent Virtual Assistant
Pundit- Live Chat
Pundit- Voice Recognition
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Genesys Multicloud CX (discontinued) | Mar 10, 2022 | Read Review | |
| Avaya Cloud Office | Mar 10, 2022 | ||
| SAP BusinessObjects Business Intelligence (BI) Platform | Dec 19, 2019 | ||
| TeamViewer | Dec 19, 2019 | ||
| Skype | Dec 19, 2019 | ||
| GoToMeeting | Dec 19, 2019 | ||
| Skype for Business (formerly Lync) | Dec 19, 2019 | ||
| Cisco Webex Meetings | Feb 28, 2020 |