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Webex Meetings

Score8.7 out of 10

2,547 Reviews and Ratings

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Top Performing Features

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.5

  • High quality video

    High quality video connection is consistently available, with few or no interruptions.

    Category average: 8.4

  • Record meetings / events

    Meetings and webinars can be recorded for playback.

    Category average: 8.3

Areas for Improvement

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.6

  • Whiteboards

    Presenters or attendees can share notes or annotations they’ve made on a whiteboard/meeting space within the web conferencing UI.

    Category average: 7.7

  • Low bandwidth requirements

    Software is optimized so that meetings do not require a huge amount of bandwidth.

    Category average: 7.4

#1 most frequent

Professional, Scientific, and Technical Services

87 installations of 582

We use Webex Meetings across our entire organization and is our meeting standard. Webex Meetings is used for all internal and customer facing meetings and addresses the problems of having high quality, seamless meetings without the hassle. One button to push on any device gets our meeting going with the press of a button.

Unified Communications Solutions Architect, Accudata Systems (51-200 employees)

Verified Review

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#2 most frequent

Health Care and Social Assistance

74 installations of 582

It will be phased in throughout the entire organization. We easily communicate current project status and discuss progress through messaging. We move faster as a team, and don't wait for the weekly calls to get connected.

Customer Service Supervisor, Express Scripts (5001-10,000 employees)

Verified Review

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#3 most frequent

Manufacturing

56 installations of 582

I use Webex Meetings to conduct training with clients every day. The connection and clarity are very good. The system is also used across all departments.

President, Engrasol Inc (11-50 employees)

Verified Review

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Webex Meetings-Saviour in virtual Meeting.

Use Cases and Deployment Scope

I am a current user of WebEx Meetings. I am using it right now as a Business development associate for meetings and coordination. High-quality audio and video quality is the most noticeable thing for me. As a Business development associate, I need to connect with people outside of my organisation.Webex meeting is my first choice to represent myself virtually.

Pros

  • High quality Video.
  • High quality audio.
  • Easy user interface which makes it superior.

Cons

  • Few features difficult for a new user.
  • Free edition has limited features.
  • Pricing can be lesser.

Return on Investment

  • It help me in making first impressions with clients.
  • Pricing can be lesser but for the feature available I think it is in budget.
  • Meetings can schedule very easily.

Usability

Review of WebEx from a Inside Sales Rep

Use Cases and Deployment Scope

In my position, I use WebEx Meetings on a daily basis to meet with clients, prospects, and colleagues within the organization. It really is essential to my job in sales day today. To start, we use WebEx meetings to collaborate with our sales team, business units, as well as corporate training. On the sales side, I use WebEx meetings to schedule virtual appointments, calls, demos, etc. with prospective buyers or existing clients to discuss their accounts. This is valuable as it allows multiple parties to join the session and allows me to speak & share content.

Pros

  • Allows for sharing content, making annotations, customizable presentation.
  • Allows for group trainings and call in which a lot of attendees are required.
  • Performs well for team meetings and quick communication via audio & video.

Cons

  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.

Return on Investment

  • Year over year sales growth even during the COVID period and transitioning to Work From Home.
  • Defining an onboarding process for new hires virtually as well as increased team collaboration in a remote environment.
  • Higher productivity and saving time as I do more meetings online as opposed to in person. Less time is wasted and worked as a result.

Alternatives Considered

Microsoft Teams and Zoom

Other Software Used

Ambition, Salesforce CMS

A great experience with Webex Meetings software.

Use Cases and Deployment Scope

I am the team leader in our architecture and planning industry. Webex Meeting is an important software in our organisation. We use the software to conduct video conferences with our architectural teams, conduct virtual design reviews and presentations to our clients and stakeholders, ensure real-time project communication and collaboration and conduct collaborative drawing and designing of structures in a shared virtual canvas. The software allows us to work from anywhere. It is also fully customizable and allows personalisation.

Pros

  • Webex Meetings ensures high definition videos and quality audio.
  • The software is very effective when it comes to presenter control management and allows screen recording.
  • Availability of two way audio and video.

Cons

  • Buffering of the software has become normal especially when a conference has many people.
  • The software has limited integration options.

Return on Investment

  • Webex Meeting has enabled us to effectively conduct design brainstorming sessions and securely share files and drawings with our team.
  • The software has made it possible for us to streamline communication in our organisation. Through use of Webex Meetings we have been able to manage our design projects, schedule meetings with our remote teams and ensure effective action item tracking.
  • Use of the product has promoted team collaboration in our organisation and enabled us to work from anywhere.

Other Software Used

IBM Verify, Blue Sage Solutions, ARCHICAD

Does the job!

Use Cases and Deployment Scope

We mainly used Webex during the COVID-19 pandemic as it was our main form of communication and work development. It was predominantly used on a daily basis in which we would stage meetings, informational sessions, role development programs and daily wrap ups to revise what we had worked on throughout the day.

Pros

  • Accessible
  • Simple interface
  • Good choice of background options
  • Easy to navigate verbal and written communication tools

Cons

  • Smoother experience needed
  • To join meetings it needs to be alot smoother
  • the connectivity was dodgy at times.
  • Could be updated to reflect new forms of AI or more up to date aesthetic designs

Return on Investment

  • Smooth pandemic experience
  • productive atmosphere
  • great way to connect

Alternatives Considered

Zoom, Skype and Microsoft Teams

Other Software Used

Skype (discontinued), Workzoom, Microsoft Teams

Usability

Excellent Application For Meetings.

Use Cases and Deployment Scope

Webex Meetings is a game-changer product for our hybrid and remote team employees. It helps us stay connected with each other, doing scrum calls, client demos, and meetings. Easy to share data via this application is seamless and secure. As well as allowing us to integrate other tools like Slido for adding quizzes and feedback during the calls or meetings. No doubt Webex meetings provide wonderful audio as well as video quality with no latency or background disturbance. User Interface is fabulous and smooth.

Pros

  • Excellent background noise compression.
  • Easy to navigate and lots of features.
  • Ensure security, robust and scalable.

Cons

  • Screen recording needs optimization.
  • Sometimes sharing of files with team members gets stopped when the internet is down or stopped.

Return on Investment

  • Better connectivity with remote and hybrid employees or team collaboration.
  • Saves time as well as money related to maintenance/infra.
  • Webex meetings increase attendees' engagement & productivity.

Other Software Used

Slido