Gordon Dalgleish
Gordon Dalgleish
Member for 4 years
25 ratings & reviews completed
Average rating:
Reputation: 580
| Title | Head of ICT Solutions |
|---|---|
| Job Type | Strategist |
| Department | Sales |
| Company | Arvato UK |
| Industry | Outsourcing/Offshoring |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Send Social Media | 3 years | |
Genesys PureConnect (discontinued) | 3 years | |
RingCX | 3 years | |
Salesforce Service Cloud | 1 year | |
Microsoft Dynamics 365 | 3 years | |
Microsoft Teams | 3 years | |
HubSpot Sales Hub | 5 years | |
SAP SuccessFactors | 3 years | |
SAP CRM Service Manager discontinued | 3 years | |
Sprout Social | 1 year | |
Salesforce Experience Cloud | 3 years | |
ChatBot | 3 years | |
Azure Bot Service (Microsoft Bot Framework) | 1 year | |
AWS Lambda | 1 year | |
Salesforce Marketing Cloud Advertising, on marketing cloud | 2 years | |
HubSpot Marketing Hub | 2 years | |
SAP CRM discontinued | 1 year | |
Genesys Cloud CX | 5 years | |
HubSpot CRM | ||
Salesforce Sales Cloud | ||
Microsoft Power Automate | 1 year | |
Microsoft 365 | 2 years | |
Zendesk Sell | 2 years | |
HubSpot CMS Hub | 2 years | |
Microsoft Entra ID | 2 years | |
Zendesk Suite | 2 years |
Badges
Trailblazer- ChatBot
Pundit- Contact Management
Pundit- Collaboration
Pundit- VoIP
Pundit- Contact Center
Pundit- Sales Intelligence
Pundit- Sales Email Tracking
Pundit- Customer Engagement
Pundit- Lead Management
Pundit- Customer Relationship Management (CRM)
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Salesforce Service Cloud | May 20, 2021 | Read Review | |
| Genesys Cloud CX | May 17, 2021 | Read Review | |
| Genesys PureConnect (discontinued) | Nov 18, 2019 | Read Review | |
| Microsoft Power Automate (formerly Microsoft Flow) | Feb 25, 2021 | ||
| Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) | Nov 19, 2019 | ||
| Send Social Media | Nov 19, 2019 | ||
| SAP SuccessFactors | Nov 19, 2019 |