Lenny Byers
Lenny Byers
Member for 5 years
5 ratings & reviews completed
Average rating:
Reputation: 133
| Title | Service Support Specialist |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | Century Support Services |
| Industry | Financial Services |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Tableau Cloud | 2 years | |
Zoom Workplace | 1 year | |
CallMiner Eureka | 1 year | |
NiCE CXone Mpower | 1 year | |
Slack | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Trailblazer- Eureka
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| CallMiner Eureka | Aug 23, 2020 | Read Review | |
| NiCE CXone Mpower | Aug 20, 2020 | Read Review | |
| Slack | Oct 13, 2020 | ||
| Tableau Online | Aug 20, 2020 | ||
| Zoom | Jun 29, 2020 |