Genevieve Flannery
Genevieve Flannery
Member for 5 years
7 ratings & reviews completed
Average rating:
Reputation: 160
| Title | Engagement Coach |
|---|---|
| Job Type | Manager |
| Department | Social Media |
| Company | STARTEK |
| Industry | Automotive |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone Mpower | ||
Hootsuite | 3 years | |
Sprinklr Social | 2 years | |
Zendesk Suite | 1 year | |
Google Cloud Contact Center AI | 1 year | |
Nextiva Customer Experience | 2 years | |
Snapchat Public Profiles |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Workforce Management
Pundit- Contact Center
Pundit- Customer Experience Management
Pundit- Social Media Analytics
Pundit- Social Media Publishing
Pundit- Social Media Management
Pundit- Social Media Marketing
Pundit- Social Media Monitoring
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Google Cloud Contact Center AI | Jun 21, 2022 | Read Review | |
| Hootsuite | Dec 2, 2021 | Read Review | |
| Sprinklr Social | Nov 25, 2021 | Read Review | |
| NiCE CXone Mpower | Oct 18, 2021 | Read Review | |
| Snapchat Public Profiles | Feb 4, 2024 | ||
| Nextiva Customer Experience | Oct 25, 2023 | ||
| Zendesk | Oct 23, 2020 |