Ben Larkins
Ben Larkins
Member for 3 years
6 ratings & reviews completed
Average rating:
Reputation: 48
| Title | Sr. Manager, Contact Center |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | Prestige Consumer Healthcare |
| Industry | Health, Wellness and Fitness |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Khoros Service | 2 years | |
Cisco Finesse | 17 years | |
Astute Agent now part of Emplifi Service Cloud | 2 years | |
Microsoft 365 | 2 years | |
Emplifi | 8 years | |
(EOL) Cisco CloudCenter | 8 years | |
Khoros Social Media Management | 8 years |
Badges
Pundit- Chatbot
Pundit- Contact Center
Pundit- Live Chat
Pundit- Social Media Customer Service
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Khoros Service | Jul 15, 2023 | Read Review | |
| Emplifi | Jan 19, 2026 | ||
| Cisco Finesse | Jun 5, 2024 |