Khoros Care is a great choice for managing social needs
Updated July 15, 2023

Khoros Care is a great choice for managing social needs

Ben Larkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Response
  • Messaging

Overall Satisfaction with Khoros Care

We rely on Khoros Care to aggregate and respond to negative consumer contacts received through our social channels. By using Khoros Care we're able to find and respond to these reviews all within a singular platform, and respond to our consumers in a timely fashion. We are able to easily manage users and permissions readily from the dashboard which is very user friendly.


  • Clean user interface
  • Very supportive and responsive support
  • Reliable and dependable software and reporting


  • Honestly there's nothing negative that I can think of, our company loves the platform.
  • Efficiency
  • Quick responses
We're very happy with this product and the support we've received
Having over 80 brands this seems very scalable.
The implementation team was proactive and ensured everything was conveyed well.
While we don't use other products from Khoroscare, the support we've received has been fantasitc

Do you think Khoros Service delivers good value for the price?


Are you happy with Khoros Service's feature set?


Did Khoros Service live up to sales and marketing promises?


Did implementation of Khoros Service go as expected?


Would you buy Khoros Service again?


Khoros Care has been a fantastic product for our company and continues to perform reliably. The support from the team that we get is amazing with constant communication about updates and a proactive approach to helping our company use this product successfully. We have over 80 brands with various pages so having everything under one roof has been a big benefit to our process.

Integrating Khoros Care

N/A haven't integrated any
  • None
We rely on Astute Agent which (I don't believe) integrates with Khoros
  • Astute
Not to my knowledge
  • File import/export
N/A, haven't integrated any but if we did I know the support would be fantastic


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