tymeshift

tymeshift takes the extra 'work' out of workforce management. Built for Zendesk, tymeshift aims to simplify WFM for support teams so you can focus on what really matters: your customers. Featuring tools that automate time-consuming processes like forecasting, scheduling, and data management, you can ditch the spreadsheets and see everything you need in one place. Plus, your agents will be able to complete daily activities and see their schedules straight in Zendesk - making us the best partner to Zendesk you'll ever meet.