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SAP SuccessFactors

SAP SuccessFactors

Overview

What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Recent Reviews

Review

8 out of 10
May 20, 2024
Incentivized
We are a 100k WW employees Telco Company. Our HR master system is SF; practically, all the modules are active on the system. We use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Employee demographic data (399)
    8.1
    81%
  • Employment history (407)
    7.9
    79%
  • Organizational charting (421)
    7.8
    78%
  • Job profiles and administration (394)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pcmag.com/reviews/sap…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Product Demos

SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour

www.sap.com

Joule Product Tour

www.sap.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.9
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.4
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

6.3
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

8.2
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4
Avg 7.8
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HCM provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HCM enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Capital Management (HCM) covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Video

SAP SuccessFactors 1H 2024 Release Highlights

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

SAP SuccessFactors Downloadables

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Approval workflow and Tracking of all physical assets highest, with a score of 8.4.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1037)

Attribute Ratings

Reviews

(1-25 of 503)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using SAP SuccessFactors Employee Central to address the central repository of personnel master data that is secure and easy to use. SAP SuccessFactors Employee Central works well with our back end ECC ehp8 and active directory when hiring, deactivation or re activating employees. Implementation took a little over 10 months in our organization.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactors for core HR, Recruiting, Talent and Succession, PMGM and CMP VP. System is still to catch up with the new ways of working. It wasn't design with the end users at the core, so it is hard to win over employees and managers, as the system experience is not very intuitive. Even adding objectives is bad. Modules seem to have been developed without any central data governance, so certain fields in EC have no exact matches in RCM, for example, so additional configuration and maintenance is required. Recent few months has shown some promise but my organisation looked at AI two years ago and we searched for external vendors to help us with some processes. It's only now that SAP is starting to catch up.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the full suite of SAP SuccessFactors modules at our organisation and use it to manage the lifecycle of employee data within the organisation. It is user friendly application and intuitive to use. SuccessFactors enhances the application with their half yearly release cycle and keep their software upto date with the latest trends in the market i.e. AI features and skills based organisation. We are currently exploring the use of colleague's skills to drive internal mobility across the organisation and train them as needed to bridge their skills gap and make them future ready for internal vacancies. This will not only help them to reach their aspired roles but also help the organisation attain cost savings by reducing the dependency on external sub-contractors. The modules are integrated well with lots of potential in the reporting area to help organisations make informed decisions about the future.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the EC, PMGM, Comp, CDSM modules. We have not utilised the full breath of SAP SuccessFactors' offerings, which is something we are currently reviewing. There are some limitation, particularly in our local regions in being able to capture all the data needed to process payroll i.e. some customisation is required to be legally compliant to integrate data from SAP SuccessFactors to downstream payroll platforms. Overrall the user experience is good with minimal issues technically and to the end-user.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Presently for core HR transactional activities (HR, Payroll, REC, ONB), but into the nest phase for LMS, Performance, Compensation. The second phase allows us to utilise the technology for our growing ambitions. SAP SuccessFactors addresses issues around interpolation for our data, but also provides a consistent, integrated data base that address wider benefits both up and downstream.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use a wide range of SAP SuccessFactors modules, from core HR through to Payroll. We utilise the product for succession planning, performance and goals, recruitment - it also acts as the master copy of employee data across our business.
May 20, 2024

Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a 100k WW employees Telco Company. Our HR master system is SF; practically, all the modules are active on the system. We use Employee Central, LMS, Recruiting, P&G, Compensation, Reporting, and HCP as examples. We dedicate time to managing several markets on all these specific topics, and at the moment, this is our global platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use SAP SuccessFactors as system admin for the modules PMGM COMP and EC. We use SF for all employee transactions, at the moment from change of address to yearly salaries reviews which the system help us to achieve, the system help us to automate HR data load and create an easy and powerful for our employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactors within our organisation as our primary HR People system, incorporating people management, job architecture, staff profiles and some of the learning and development function. By having SAP we aim to ensure we have a single strategic portal for staff use, much needed for a large global organisation.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use EC as a core HR system plus some limited use of performance. Recruitment tool is being used, but there are frustrations with it. The system is used globally to record basic employee data with local Payroll systems - some of which are integrated into success factors. Key business drivers are around headcount control.
May 20, 2024

SAP SF ++

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Within our organization, we use SAP Success Factors as the core foundation for our HR Application, which includes various modules from the suite—EC, Recruitment, Onboarding 2.0, Learning, Talent, etc. SAP SF is the core foundation for HR Data and processes, along with its extension capability to improve colleague experience and simplify HR processes, enabling our colleagues to focus on their daily work and not get stuck in an HR process.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactorss as our Colleague Self Service Platform. SAP SuccessFactors allows MAG to hold a single version of the truth for core people data. SAP SuccessFactors enables MAG to have a holistic view of its people and organisational data. Through SAP SuccessFactors Work Force Analytics we are able to create insightful visualisations on a high number of people data measures which allows business leaders to make key decisions more efficiently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SAP SuccessFactors with a 7K Headcount. Used to master all core HR data EC, Recruiting, Onboarding, PMGM, WFA, Talent, Compensation available but not fully utilized and restricted by legacy business complexity and data issues. Now, I am trying to unpick some of the original implementations to standardize, simplify, and modernize.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP SuccessFactors is my primary HR Platform for employees in circa 30 countries. Modules include; EC, Performance & Goal Management, Succession, Compensation & Recruiting. Enables single source of data for all global entities. Employee & Manager self service for Time & Attendance, Personal Data, Goal Management and Performance Management. Enables integration with IT and Payroll Systems.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SAP SuccessFactors is used in various areas of the business, it has been able to tackle problems around On-boarding, Compensation, Performance Goals. Recently acquired Talent Intelligent Hub and Opportunity Marketplace as a solution piece to manage Talent acquisition and employee Growth
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