Overview
What is Sprinklr Service?
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to…
Pricing
Sprinklr Service Self-Serve Plan
$249
Sprinklr Service Enterprise Plan
Contact Us
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $249 per month per seat
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Sprinklr Service?
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights.
Sprinklr Service –
Enables customers to interact with a brand on their preferred channel for a consistent brand experience.
Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.
Provides meaningful and actionable insights to supervisors to drive growth and operational excellence.
Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.
Taking off on social and digital channels, Sprinklr boasts expertise in analyzing and listening to customers on all the new-age channels for over a decade while other incumbent players are catching up on these channels. Sprinklr is built on a single code-base – leveraging the same unified data layer, AI and integrations across all its product suites and for all the clients.
Sprinklr Service Features
- Supported: Sprinklr Voice
- Supported: Live Chat
- Supported: Contact Center Intelligence
- Supported: Agent Assist
- Supported: Self-Service Community
- Supported: Automated Workflows
- Supported: Knowledge Base
- Supported: Conversational AI and Bots
- Supported: Multichannel Support
Sprinklr Service Videos
Sprinklr Service Integrations
- Zendesk Suite
- Salesforce Sales Cloud
- Slack
- Jira Service Management
- Microsoft Dynamics 365
- Global Relay Archive
- WordPress
- Trustpilot
- Tableau Cloud
- Stripe Payments
- Shutterstock
- SAP Service Cloud
- PowerReviews
- Microsoft Power BI
- Optimizely Content Marketing Platform
- Azure Bot Service (Microsoft Bot Framework)
- MediaValet
- Mediaocean
- Medallia
- Mailchimp
- Kochava
- Haptik
- Looker Studio
- Google Analytics
- Giphy
- Getty Images Enterprise Solutions
- Freshsales
- ESKORT Compliance Solution
- Domo
- Canary
- Bitly
- Bazaarvoice
- AppsFlyer
- Adjust by AppLovin
- Adobe Experience Platform
- Adobe Experience Manager
- ServiceNow Customer Service Management
- Proofpoint Digital Risk Protection
- Acoustic Exchange, defunct
- Lyearn
- Oracle Fusion Service
- Adobe Marketo Engage
- Firebase
- Google Marketing Platform
- FormAssembly
- Treasure Data
- Nonli
- go.usa
Sprinklr Service Competitors
Sprinklr Service Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Languages | German, English, French, Japanese, Korean, Portuguese, Spanish |