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Overview

What is Auvik?

Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation…

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Recent Reviews

TrustRadius Insights

Auvik is a versatile network management solution that offers a wide range of use cases for its users. Users can create tickets directly to …
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Auvik, an amazing tool!

10 out of 10
October 12, 2022
Incentivized
Used for remote monitoring, alerting, and management. I have quite a different use case than the rest of my colleagues. I primarily help …
Continue reading

Auvik review

7 out of 10
October 11, 2022
Incentivized
Great network monitoring tool, love the in-browser tunneling feature. Can be slow at times but the functionality is robust and useful. A …
Continue reading

Auvik at a MSP

8 out of 10
October 11, 2022
Incentivized
We use Auvik to generate alerts for network events, offline devices, and other issues. Auvik quickly lets you see what devices are online …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Automated network device discovery (105)
    9.5
    95%
  • Network monitoring (106)
    8.8
    88%
  • Alerts (105)
    8.4
    84%
  • Network mapping (104)
    8.4
    84%
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Pricing

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What is Auvik?

Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users.…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.auvik.com/pricing?utm_mediu…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

What is Preseem?

Preseem is an Edge Network Quality of Experience (QoE) solution designed to help wireless internet service providers (WISPs) measure, analyze and improve the experience of subscribers on their network. The vendor states WISPs can save time and expense with Preseem's automated plan enforcement,…

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Product Demos

Network Management Sandbox

www.auvik.com

CBS - Demo & walk through of Auvik's network management system for MSPs

YouTube

Auvik Networks Demo and Product Tour | Cloud Based Network Monitoring & Management

YouTube

A Technical Demo of Auvik

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7.8
Avg 8.2
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Product Details

What is Auvik?

Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they like.


  • Proactive service delivery: by automating network discovery in a multi-tenant cloud environment, IIT teams can deliver maintenance and troubleshooting services more proactively, optimizing ticket response times, minimizing downtime, and eliminating common friction points in the end-user experience.
  • Compliance and security: By automating documentation, inventory, and configuration backups, Auvik helps IIT teams stay one step ahead with regard to compliance demands while providing the network visibility needed to properly enact security programs and policies. This helps the organization avoid the lost time and reputational damage that a security or compliance breach would bring about.
  • Strategic IT enablement: Auvik Network Management reduces the amount of time spent on "keeping the lights on" activities, preventing truck rolls and prolonged troubleshooting cycles.

Auvik Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Alerts
  • Supported: Network mapping
  • Supported: Customizable reports
  • Supported: Wireless infrastructure monitoring
  • Supported: Hardware health monitoring

Additional Features

  • Supported: Network Visibility & IT Asset Management - Automates network visibility and IT asset management
  • Supported: Network Performance Monitoring & Troubleshooting - Simplifies network performance monitoring & troubleshooting
  • Supported: Network Configuration Backup Software - Automates configuration backup & recovery
  • Supported: Network Traffic Analysis (TrafficInsights)
  • Supported: Network Navigation - Used to navigate the network
  • Supported: Remote Network Management Software - Provides access to the network from anywhere
  • Supported: Distributed Site Management - Manage distributed sites
  • Supported: APIs & Webhooks - Workflows can be created with Auvik APIs

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.Screenshot of Auvik’s configuration restore button, which can be used to instantly bring things back to the way they were should a device fail. Alternatively, the config can be exported and applied it to a new device.Screenshot of Auvik offers three remote management features to remotely connect to a device in Auvik’s inventory.

Auvik Videos

How Auvik simplifies network management in 30 seconds
Network Monitoring Tutorial with Auvik Software

Auvik Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

Reviewers rate Automated network device discovery highest, with a score of 9.5.

The most common users of Auvik are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(156)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Auvik is a versatile network management solution that offers a wide range of use cases for its users. Users can create tickets directly to their PSA, ensuring no network issues are missed. The customizable alerts feature helps users effectively manage noisy devices. With the Remote Browser feature, users can log into network devices directly from their web browser, eliminating the need for onsite server or workstation control. Auvik is also utilized to stay updated on network changes for both the user's company and customer companies.

One of the standout features of Auvik is its config backup capability, which ensures that critical network devices are backed up for most clients. Auvik serves multiple purposes across various clients, including discovery, management, mitigation, configuration management, network trends, flow monitoring, and alerting. Its quick and lightweight deployment makes it easy for users to adopt the platform.

Auvik has been used in various business cases such as malware/crypto mitigation, emergency outage responses, network validation, and trending network flows. It integrates seamlessly with Ticketing and Documentation systems to efficiently document and inventory customer network infrastructure and devices. The network monitoring capabilities of Auvik provide precise information and require minimal setup time.

The syslog capability in Auvik aids users in determining timelines of network events and possible causes. Additionally, Auvik's traffic insights feature allows users to analyze traffic usage and patterns in supported networks. Users highly value Auvik's ability to console devices remotely and customize alerts for offline devices and custom OIDs, which proves handy for troubleshooting and making configuration changes.

Auvik has been a game-changer for managing networks and troubleshooting issues caused by SD-WAN providers. It provides invaluable insight into client networks and helps identify the root cause of problems. MSPs rely on Auvik to discover, visualize, and diagnose networks as well as monitor managed devices and receive real-time visibility into network status. Furthermore, Auvik simplifies troubleshooting by mapping out all network devices and isolating performance issues to specific switch ports, helping in quickly resolving network problems for MSPs and gaining clear network topology diagrams.

The cloud-based NMS of Auvik provides always-on network monitoring and integrates well with other tools, giving timely alerts and notifications. It is a reliable network monitoring and analysis probe that offers complete visibility into network infrastructure, helping manage multiple locations and improving network performance. Auvik also saves time during client onboarding by identifying network issues and generating maps automatically. It assists in managing switches and routers with config backups and remote management. Auvik is different from traditional RMM tools as it focuses solely on the network component, providing rich and insightful information. It automates repetitive tasks, increases IT team productivity, and offers disaster recovery capabilities.

Another key use case of Auvik is its ability to help in creating/updating network diagrams, alerts for network issues, and automatically backing up device configurations. This makes it particularly useful for managing complex networks and providing managed monitoring and alerting services. Auvik is a scalable solution that offers insight into network topology, advanced inventory tracking, remote management, and troubleshooting tools. It increases response times through alerting and ticket creation.

Auvik's single pane of glass management allows for efficient monitoring of multiple networks, proactive issue resolution, and minimizing downtime. Users find the cloud-based NMS of Auvik to be reliable and appreciate its intuitive and customizable interface, making it easy to access current data and manage multiple customers in one place. MSPs rely on Auvik to monitor and map customer networks, assess CIS 18 controls, and standardize network configurations.

The comprehensive network monitoring capabilities of Auvik help users monitor network traffic and proactively address connectivity issues, improving user experience. By generating alerts based on important criteria, Auvik provides comprehensive network stats and notifications for quick investigation of outages or high utilization.

Overall, Auvik serves as a logical and visual tool for both familiar and new networks, offering granular alerting and notifying users about network events. It simplifies troubleshooting by mapping out all network devices and isolating performance issues to specific switch ports. With its extensive features, scalability, and ease of use, Auvik has become an invaluable tool in managing networks efficiently and resolving issues effectively.

Users of Auvik have made several recommendations based on their experiences with the network monitoring tool. Here are the three most common recommendations:

  1. Take advantage of the demo and trial: Users advise potential customers to make use of Auvik's demo and trial options to fully understand its capabilities and deployment process. By doing so, users can ensure that Auvik is a good fit for their specific needs before making a purchase.

  2. Utilize support team assistance: Reviewers recommend reaching out to Auvik's support team for guidance and assistance when needed. Auvik's support professionals can provide valuable insights and help users fine-tune their alerting settings to avoid alert fatigue.

  3. Implement necessary documentation and careful setup: It is suggested to have all necessary documentation in place before implementing Auvik and managing alerts based on customer needs and Service Level Agreements (SLAs). Additionally, taking the time to learn the product thoroughly and setting it up carefully for maximum data collection and automation is advised.

These recommendations highlight the importance of fully understanding Auvik's capabilities through demos and trials, utilizing support resources when needed, and ensuring proper preparation and setup for efficient network monitoring.

Attribute Ratings

Reviews

(1-25 of 118)
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Cody Parks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
As an MSP, Auvik helps us monitor, manage, and maintain our clients environments for issues that can be difficult to report on or have visibility into without custom configuration. We have many different vendors we use for network and servers so it gives us the ability to standardize our alerting and monitoring of these devices.
Score 9 out of 10
Vetted Review
ResellerIncentivized
So basically, Auvik is different from traditional RMM tools. Auvik focuses only on the network later in a customer network. But the information it provides is rich and insightful. Auvik is a fully cloud-based product and customers need not to worry about on-premise dependencies when using Auvik. Also, it is fully automated. Auvik helps the burden of IT admins by automating repetitive tasks. So you skilled IT persons can be assigned more productive tasks. This way Auvik increases the return on investment of IT teams. Also, Auvik has a fully automated network discovery process which will discover your network in a matter of minutes with all the inventories. Furthermore with its dynamic and navigational map helps to pinpoint and identify root cause of a particular issue quickly using its rich alerting mechanisms. So your overall ticket volume and ticket resolution time can be reduced. Auvik provides complete visibility on the network on a real-time basis and you can know in and out of your network. Auvik helps increasing confidence on IT systems by providing distaster recovery capabilities with configuration backup options so that you can recover device configurations at any time. Additionally, Auvik provides all the device life cycle information of each network components so that you can plan for network refreshes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We purchased Auvik to replace Solarwinds due to horrible support. Auvik has been amazing since day one. The product is extremely easy to set up, easy to maintain, and when there is an issue their support is on it. I highly recommend this product to anyone who is needing a product they can depend on without having to have hands-on it every day.
November 30, 2022

Certified CIO uses Auvik

Mike Boteler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First stop for any network issue, Auvik creates tickets directly to our PSA so we don't miss a thing. For noisy devices, the alerts are customizable. Using Remote Browser allows us to log into Firewall, Switches, and NAS devices right in our web browser which saves us from having to rely on taking control over a server or workstation onsite.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Auvik is a remote monitoring and management tool for networks, with extensive support for products and platforms commonly found in mid-sized to enterprise organizations. It provides real-time insight into network conditions and devices, largely replacing static documentation. Its Remote Browser support for nearly anything with a web-based management console is a huge time-saver.
Matthew West | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Auvik in multiple ways across most of our clients - discovery, management, mitigation, configuration management, network trends, flow monitoring, alerting, and others. Deployment is quick and lightweight, which makes buy-in that much easier.

Auvik has been used to address many business cases and situations, including malware/crypto mitigation, emergency outage responses, validation of the network, and trending of network flows to create a baseline of the environment.
October 12, 2022

Auvik, an amazing tool!

Score 10 out of 10
Vetted Review
ResellerIncentivized
Used for remote monitoring, alerting, and management. I have quite a different use case than the rest of my colleagues. I primarily help our co-managed clients deploy and configure Auvik. For example, a new System Admin was hired at a large organization and was asking if there was any sort of topology to better understand his environment. He was trying to put together one in Visio on his own, we implemented Auvik, and he was blown away that he could have his own alerting/monitoring platform that was also the topology he was looking for!
Score 10 out of 10
Vetted Review
ResellerIncentivized
Auvik allows us to easily reveal critical layer 2 and 3 network details that are needed to create missing/update outdated network diagrams for our customers. Especially for complex networks, this drastically helps our engineers work more efficiently in doing discovery. We also use it for a variety of alerts that help us know when an ISP goes down, or a firewall has been trending with too high utilization, and plenty more. The automatic device configuration backups are a huge help. There's even more potential that doesn't get used as often by us but is still a great feature that comes in handy at times, such as the remote tunnel capabilities.
October 11, 2022

Auvik review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Great network monitoring tool, love the in-browser tunneling feature. Can be slow at times but the functionality is robust and useful. A good overview of any network topology and is very simple to switch between tenants. The search functionality could be a little more refined and allow custom field queries, but overall pretty good.
October 11, 2022

Auvik at a MSP

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Auvik to generate alerts for network events, offline devices, and other issues. Auvik quickly lets you see what devices are online and offline which is crucial for determining the point of failure. You can view ling statuses, switchports, and VLANS. We use it to monitor the statuses of lots of switches, point-to-point APs, cameras, and SIP phones at our biggest clients, and diagnose issues when they come up.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Auvik is an absolute godsend when it comes to combating Shadow IT. At my previous employer, we consistently had to co-manage networks, and troubleshoot issues caused by an SD-WAN provider without having actual access to the boxes doing the networking. After learning about and utilizing Auvik, I've been able to gain invaluable insight into client networks and not only solve problems, but prove without a doubt the root cause of the issue.
Corey Kirkendoll, MBA, CISSP, CCSA, CCIE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Auvik in multiple ways. We use is a sales tool to show security holes and also what is really in a customer's network. We also use it to monitor and provide true network-managed services of the network infrastructure.
Bryan Herbstritt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We integrate Auvik with ConnectWise Manage and ConnectWise Automate for network resource monitoring, alerting, and troubleshooting.<br><br>Auvik helps simplify troubleshooting. Once fully configured it maps out all network devices down to the exact switch port used. This enables us to troubleshoot switch and other network performance issues quickly by isolating the issue via a switch port to a device.
October 07, 2022

All in with Auvik

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an MSP Auvik has been a godsend. From new client onboarding to network troubleshooting it does it all. Being able to have a dynamic and up-to-date map of the environment has saved time looking for issues allowing us to be more proactive and provide a better value to our customers. With every new version, they make major improvements which makes it truly worth the cost.
September 13, 2022

Auvik in a Nutshell

Score 10 out of 10
Vetted Review
Verified User
Incentivized
So in our business, we manage a bunch of companies. With Auvik we can see everything that's going on on all the networks in one place. We get alerts for everything. For example earlier today we were getting a bunch of alerts about an access point dropping packets, so we were able to take care of the issue before the client even knew there was an issue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Auvik 24/7 to monitor the networks of our customers. It is really easy to deploy and configure. We can have it rolled out to a new customer and fully functional in a few hours. We also interact with it's API and pull details into our 24/7 SOC and custom dashboard. We also send a lot of customized reports.
September 08, 2022

Auvik FTW for MSPs!

Score 9 out of 10
Vetted Review
ResellerIncentivized
We are a Managed IT Services Provider (MSP) providing fully managed IT services to small and medium-sized businesses. We utilize Auvik for proactive network monitoring, alerting, and issue remediation at all of our client sites. We also leverage Auvik's integrations with our Ticketing and Documentation systems to efficiently document and inventory customer network infrastructure and devices.
September 07, 2022

Auvik is great.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Auvik for network monitoring and alerts. We also use it to monitor our systems and servers to see what the specifications are, how much CPU a machine is using, how much ram a machine is using how much network speed a machine is using. It even monitors the temp in our server room.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Knowing the status of all network equipment in our network is crucial. Auvik has been instrumental in supplying me with this information. I immediately know when there is an issue or offline device which makes my response time so much faster. Auvik's network monitoring capabilities are precise and there was very little setup time involved. It scanned our network and populated my dashboard. I make the decision on what devices to manage and what network subnets to scan.
The next most important aspect of Auvik is the config backup of my network switches and controllers. The fact that it does a config backup on a device anytime it sees a config change is outstanding. Being able to view an archive of a backup to see possible unauthorized or unapproved changes is crucial.
The syslog capability has proven to be very helpful in certain circumstances as well. It has aided in determining timelines of certain network events and possible explanations to cause.
Overall, I'm extremely satisfied with the performance of Auvik and it's plethora of information.




Kirk Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
I'm able to track networking trends and monitor traffic with traffic insights. I'm able to capture configuration changes to devices. I can monitor up/down events. The map helps me make sure things are configured properly and optimally so I can keep a dynamic inventory of networking items. Alerts are able to forward into autotask for ticketing. Support is fantastic; just a chat away.
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