Reviews (1-25 of 119)
- Response time threshold and alerting
- Network tracing over public connections
- Individual switch port error and discard reporting
- NetPath alerts can be improved for changing conditions. The "Unknown" state alerts aren't very useful
- Better categories of internal resources to isolate and track specific segments
- The out of the box features and alerting makes getting NPM up and running incredibly easy.
- The number of widgets available and customization to view aspects of network devices.
- The ability to create a wide variety of NOC dashboard and views to suit the user base. The dashboard can be rotated on a timer, giving fantastic visibility.
- One element we would like to see is a full stack view integration, which includes network devices within NPM. Currently, the stack view will only provide server, host and application stacks only.
- We have UniFi wireless access points across our organization and at the time of writing this, support for them within Network Performance Monitor is currently not native and we have had to raise a feature request to get the MIBS included as a result, we cannot see the same metrics you would, for example, if you had Cisco APs
- Quick view of system health through NOC board on a monitor in IT bullpen area.
- Easy to set up unique alerts that can be applied across the whole company. There are over 100 standard alerts - we have modified 8 to meet our company needs.
- Easy to set up and manage nodes in the network.
- Product upgrades have greatly improved over the years. Use to have to upgrade incrementally in a particular order or the upgrade would crash. Now it is more streamlined and user-friendly.
- The system is stable when set up. Don't have issues when running for months at a time.
- Hard to find some answers with the SolarWinds thwack (users group). When I have experienced issues after an upgrade it was easier and more timely to just create a ticket and resolve rather than drill down into the support community to find answers. Some answers were for similar results but the wrong version fix would not help with current version causing frustration and time wasted.
- The system is typically stable. Only after an upgrade do some new additions cause problems. The number one issue I have experienced is after an upgrade of the modules I have had to open unique company alerts and re-select them to run or they will cause errors. It is annoying but a predictable problem.
- I think the shining example that sets SolarWinds apart from the rest is the approach it takes with SNMP. I have served in the Managed Service field and monitored devices for over twelve years and SolarWinds SNMP monitoring design is bar-none the best I have used.
- I appreciate how different aspects of NPM flow togeher. An example of this is when you monitor a wireless controller and how it will automatically populate all of your access points along with statistics into the system. Using this feature along with the Network Traffic Analyzer has been a powerful troubleshooting tool.
- The user community is a large part of the success of NPM. SolarWinds provides a forum that allows others to share their successes and discoveries with others. It is both friendly and professional and has been a major help to me.
- I'm not a big fan of the licensing model which can quickly become bloated as your consider adding additional modules. It would make sense to me to cover device counts in your maintenance contract and then simple pay a straight fee for your modules.
- Getting assistance for setting up monitoring templates is primary found through the user community (especially for unique devices). I would love to see a section in thwack that has a more organized approach to monitoring scripts that are organized by device (perhaps even company).
- Make all functions required for monitoring templates available through the web GUI. Having to configure use the Universal Device Poller for configuring SNMP templates is a nuisance.
- IPAM - helps effective provide history of IP addresses in your organization for audit purposes as well as alerting due to IP address conflicts.
- NCM- effectively being able to configure multiple network devices from a single management point has become a valuable asset
- SAM - Application and Hardware Monitoring is so granular that customization amongst various hardware and software's have been made easy using SAM. Examples: monitoring UPS Battery Life span and Remaining Battery load for multiple UPS across a WAN gives you insight of your backup power situation that can be addressed before it becomes a problem.
- I feel a little more granularity in user permissions for all modules would be an improvement. Give one user a certain right that another user should not have. Right now for the majority, its user or admin...with nothing in between for most modules.
- Customizable views per user, not globally.
May not be as suitable for smaller organizations as the smaller module subscriptions may still be more expensive than an organization would need for several modules.
- NetPath services are a godsend when you are trying to explain to ISPs, etc. about where traffic is congested or stopping. Sometimes seeing is believing for them.
- The other BIG deal is anticipating disk capacity - when volumes get to full, servers crash. With NPM, we can and create set thresholds for warning us before we run into issues, and then we can add storage, memory, and CPU, (especially on our Virtual environment.)
- Alerts are great - instead of hearing from our users that a server is offline, we are aware of it right away.
- It would be nice to be able to set up SNMP3 for some of our systems in an easier fashion. But it is not a show stopper.
- Sometimes the support refers us to the Knowledge base and Thwack. Not a huge deal, but I only end up putting in a ticket when I have spent a great deal of time searching for a solution.
- The event log in NPM is quite detailed in explaining what take place and at what time. It also allows you to click on the event so you are able to see the exact node which has been affected.
- NPM also does a great job in constructing visual charts from the SQL database. Once these charts have been created you are able to search for a particular date and time to see what took place on the network, such as how much traffic was sent and received, and utilization of the interfaces being monitored.
- The dashboard gives a nice overview of what's happening on the network. It is also customizable which allows you to remove and/or add any information that you want to see right away.
- One of my main issues with SolarWinds NPM is the fact that it only supports Microsoft's SQL Database. Since there are open source alternatives, this adds to the overall cost of ownership.
- I feel that the amount of server resources it requires is quite taxing. This can be a make a break for smaller organizations who have limited resources.
- The GUI is needing a major overhaul as it's becoming a bit dated to look at and could use an update.
- The web interface is completely customizable. Each member of the IT team uses a view that suits them. The sysadmins use a view that focuses on VMware while my view focuses on network switches and traffic.
- The alerting on NPM is excellent and easy to configure. We even created an alert for a device that is supposed to remain disconnected from the network. The possibilities are endless.
- We have created device pollers combined with custom metering for each Smart UPS on campus. When a building suffers a power outage this poller allows us to inform management how much time is left before the building loses VoIP and WiFi services.
- NPM can work in conjunction with their Network Engineer toolset. But only a few of the tools are available to use this way. If the integration was completed then SolarWinds would have a real winner.
- The alerts are on point. You can set up any type of alert you might need.
- I like the mapping tool, although if you use the automap feature make sure you have all your information correct.
- it's very easy to use and navigate.
- I would love for it to have a "NetBrain" kinda of functionality to build network Visio drawings.
- Easy templates can be made to train everyone on adding and managing nodes.
- Reporting Reporting Reporting
- Constant upgrades to features to keep up with the changing times.
- Better email controls. Right now we can do everything to control different groups getting emails but it could be easier.
- NTA needs to be part of NPM they should not be separate products.
- Filtering/searching options on syslogs and alerts.
- Easy to Navigate Interface - The user interface is laid out very clearly and it is intuitive to navigate.
- Highly Customizable Alerts - You have the ability to fine-tune alerts to meet your needs.
- Detailed Graphs and Reports - NPM does a great job of translating raw analytical data in to easy to read graphs and reports.
- Ability to Monitor a Wide Range of Devices - There are built in MIBs for a wide range of device vendors and you have the Ability to configure more.
- Creation of Custom Charts and Reports - Charts and graphs can take a little time to tweak to get the data that's relevant to you. Creating custom reports also isn't intuitive however the SolarWinds support is great at assisting you when needed.
- Licensing Model - You definitely need a good knowledge of what you're trying to see. Licensing is based on the number of elements being monitored (devices and interfaces). This can get costly so you want to have a good understanding of what areas you wish to target if Cost is an issue in your organization.
- No Real Integration with SD WAN Tools - Solarwinds NPM allows you to link with SD WAN APIs but due to API limitations, you only get surface level info. I would like to see them partner with some popular SD WAN vendors.
- Network Atlas - this is the software you use to upload maps into the system. Currently, its a standalone piece of software on the server. I would like to see this integrated into the online console.
SolarWinds NPM is a great tool and I have been using this tool for the past 5 years in my project.
It is easy for me to monitor 14,500 sites on a single pane of glass and also observe the trend of MPLS traffic.
It was easy for me to pull the network bandwidth utilization reports and preset it to my director and other people in the leadership team, that was a huge plus.
- Pulling network utilization reports was piece of cake.
- Monitoring all the sites on a single pane of glass is just Awesome!
- I was able to pinpoint any lag or slowness issues on the network with the help of NPM tool.
- Last I heard, SolarWinds NPM does not support MS Azure platform. It would be a huge plus if they can come up with some plan for this limitation.
- Technical support process can be improved and can be more efficient.
- Our new platform where we are using AUBA SDN does not support SNMP. It would be great to see if the NPM tool can fix that with ARUBA and the other vendors in our market.
NPM is well suited for small organizations as well as large enterprises and integration is very easy.
I don't know where it is not suited but I would definitely not use it on MS Azure cloud as it is not supported.
- The wireless summary review is really awesome you get a lot of data, how many people are on each access point how many bytes are being transferred etc.
- The network top 10 summary view is also great you get the top 10 wireless clients by traffic, top 10 interfaces by traffic, top 10 node’s by current response time and much more.
- Another great future is interfaces with high percent utilization where problems are identified early.
- The ability to work on a mobile phone and still manage everything with an adaptive website would be great.
- The mobile admin app starts at $695 it should be included for free.
- Alert text messages get sent with a different number each time and It would be better if it was the same number.
- It pulls SNMP data well, in particular it allows us to capture port level information with a decent amount of historical data. This is true for user ports or trunk ports.
- It does a good job of keeping an up-to-date stable of configurations. This is invaluable for recovery operations.
- Syslog collector is also very useful to again correlate performance data against what errors the box itself is processing.
- I would like to see the robustness of the database and pollers improved. It seems like we often need to do system upkeep or the application seems to grind along very slowly.
- I would also like to see an improved method for auto-provisioning of server monitoring tools.
- I would also like to be able to update maps/drawings directly from the web interface without having to use a separate Windows client.
- Easy to navigate UI while still providing powerful monitoring features.
- Wide range of features to monitor just about any network/service.
- Configurable (eye candy) reporting for upper management.
- alerting features are very good for just about of any type of alerting you need
- With many services moving to the cloud monitoring can be a challenge depending on your cloud deployments.
- Pricey but much less work to do than open source / free tools.
- If not configured to its full potential or to your organization's needs it can appear to be useless for it's price.
- Alarms in a device can only be acknowledged individually and not on a incident affected basis.
- For newer devices/platforms you have to customize pollers as the built-in pollers may report incorrect data.
- The main reason we use Solarwinds is so we can keep an eye on our entire network. The Network Summary page gives us a convenient view of our entire network and any issues that might be occurring.
- Another huge reason we use Solarwinds is to see if there's any network congestion. This allows us to jump on situations where network speeds at remote offices are being impacted. For this we use the Router Utilization page.
- And finally, Solarwinds has a very in-depth reporting as system. We can use the historical data that NPM captures to look for trends and consistent trouble areas.
- This isn't so much a negativity, but Solarwinds is a very complex system, so expect to be learning a lot.
- Solarwinds can get very expensive depending on how many nodes you want to support or how many modules you want to use.
- If you are planning to upgrade -- read the articles carefully. You can call customer support any time, but you cannot schedule a dedicated tech.
- A great way to map your whole network to be able to pinpoint the device causing the problem.
- Tracking hardware errors has never been easier, we get alerted the second a redundant power supply fails and can replace it right away!
- Watching storage trends to be able to plan for how much more storage we will need for the next 5 years is amazingly simple.
- With so many features, it can be hard to use them all to their fullest potential, although the training videos help.
- Built-in event log will log every time an interface changes speed, so auto interfaces will sometimes cause bulky logs.
- The interface is really well-designed. It's pretty intuitive and easy to work with.
- I like the map editor. It works well in creating maps and having an overall view of your sites.
- I like the customization of the pages where you can change the layouts.
- I don't like building reports. It seems bulky to find what I'm looking for when browsing for different objects.
- I found it impossible to create a custom SNMP check. It may be due to my lack of knowledge, but it was difficult and SolarWinds was no help.
- NPM provides detailed information like availability, health, performance monitoring, and bandwidth analysis.
- NPM is a very useful tool for performing network discovery.
- NPM's reporting capabilities offers pretty good granularity.
- Speed of the application
- Ease of grouping business application infrastructure together
- End to end business application performance monitoring
- Allows for monitoring of network traffic and utilization.
- Customized alerts and notifications.
- Allows you to inventory all devices on the network.
- It can be difficult to set up initially.
- Better initial documentation and on boarding would be very useful.
- Helps us to monitor our infrastructure in an easy to view customizable console
- PERFSTACK! This feature is extremely critical to troubleshooting problems
- Plays nice with others - Nexus, ASA & F5
- Filtering/searching options on syslogs and alerts.
- Licensing Model - You need a good knowledge of what you're trying to see. Licensing is based on the number of elements being monitored (devices and interfaces). It can get costly so you want to have a good understanding of what areas you wish to target if Cost is an issue in your organization.
- Speed. It can be slow when there are lots of devices monitored.
- Great for reporting (email notification) up/down status of network devices.
- Great to see status of stack ports in case 1 switch in a stack is down.
- It is critical to see bandwidth usage and NPM does it well.
- Not really anything. It does what we need.
- The up and down feature is great. Sometimes we missed the things it points out.
- CPU usage information on the virtual systems we use is critical.
- We like the network discovery feature, it does an awesome job.
- Storage resource helps a lot.
- Netflow Traffic Analyzer could really use an upgrade, such as including the ability to do Layer 3 flows not just Layer 2.
- Better job in the update department
- IP address manager takes too long to discover. I use a standalone IP address manager and it works better than the one in the suite.
- SNMP polling. It has a tremendous database of almost any device you can think of available.
- Wireless monitoring. It can pull all our meraki and Aruba info in to the same panel as all our other switch gear.
- Space Monitoring. It keeps tabs on all the space available across all our devices.
- Speed. It can be slow when there are lots of devices monitored.
- Cloud aware. It does have ties to the cloud, but lacks a lot in this space.
- Database. It would be nice if it ran on something other then SQL server. It can get costly given the SQL requirement.
SolarWinds NPM Scorecard Summary
Feature Scorecard Summary
About SolarWinds NPM
SolarWinds Network Performance Monitor (NPM) delivers comprehensive network fault monitoring and performance management that scales and expands with your network monitoring needs. Users can collect and view availability, real-time and historical statistics from routers, switches, firewalls, servers, and any other SNMP-, ICMP-, or WMI-enabled devices directly from a web browser.
SolarWinds users can get a full NPM installation up and running the same day they download. Implementation does not require a team of consultants. NPM provides quick visibility into the health of network devices and servers on the network, ensuring that users have the real-time information they need to keep their network running at peak performance.
Network Performance Monitor helps IT Pros:
- Quickly detect, diagnose, and resolve network performance issues and avoid downtime
- Respond to multiple condition checks, correlated events, and device dependencies
- Automatically calculate capacity exhaustion dates using customizable thresholds based on peak and average usage
- Streamline network troubleshooting with an easy-to-use Web interface
- View paths to critical business services hop-by-hop, even into the cloud, with the NetPath™ feature
- Get deeper visibility into complex network devices with Network Insight™ features for Cisco ASA firewalls, Cisco Nexus switches, and F5 BIG-IP load balancers
SolarWinds NPM Screenshots
SolarWinds NPM Video
SolarWinds NPM Downloadables
SolarWinds NPM Integrations
SolarWinds NPM Competitors
SolarWinds NPM Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
SolarWinds NPM Technical Details
|Operating Systems:||Windows, Windows® Server 2016; SQL Server 2016 SQL Server 2016 SP1 SQL Server 2017 (including installations on Linux)|