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EZ Texting

EZ Texting

Overview

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.EZ Texting Key Features EZ…

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Recent Reviews

TrustRadius Insights

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant …
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TrustRadius Insights
TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Verified User
Director in Other
Music Company, 1-10 employees
Verified User
Manager in Sales
Insurance Company, 1-10 employees

Video Reviews

2 videos

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EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.

  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Integrations

EZ Texting Competitors

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant communication, enabling quick responses and feedback. Organizations have leveraged EZ Texting to share motivational quotes, send deadline reminders, enhance sales, boost traffic, reduce missed appointments, and gather feedback. It has proven valuable in keeping clients informed by utilizing AI for reminders and saving time. The service has also served marketing purposes well, providing reliable text messaging capabilities for important updates or offers.

Efficient Contact Organization: Users have appreciated the feature of creating unlimited groups to efficiently organize contacts, allowing for seamless management and segmentation. This functionality streamlines communication by enabling users to tailor messages based on specific group characteristics or interests.

Time-saving Templates: The ability to create templates for future use has been well-received by users as it saves time and effort in crafting repetitive messages or campaigns. By having pre-designed templates readily available, users can quickly send out consistent and professional-looking communications without starting from scratch each time.

Effective Message Tracking: Users value the creation of trackable links, enabling them to monitor message effectiveness and make data-driven decisions for optimization. With this feature, users can analyze metrics such as open rates and click-through rates to refine their messaging strategies and improve engagement with recipients.

Character Limitation Struggles: Users have encountered issues with the strict character limits, particularly when differentiating between SMS and MMS messages. This limitation has hindered their ability to effectively communicate detailed information, leading to frustration in message composition.

Desire for Advanced Filtering: Some users have expressed a need for more sophisticated filtering options within groups. They desire the capability to send messages selectively to specific groups while excluding certain members, enhancing their control over targeted communication strategies.

Challenges with Copy and Paste Feature: Multiple users have reported difficulties with the copy and paste feature when uploading contacts. This obstacle forces them into a laborious process of manual adjustments in CSV files, resulting in inefficiencies and wasted time during contact management tasks.

Attribute Ratings

Reviews

(1-25 of 96)
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April 03, 2024

A Customer Focus Solution

Verified User
Manager in Sales
Insurance Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I expected EZ Texting to be difficult like other sources. I was very surprised how easy it was to get up and started with EZ Texting. I was able to achieve the onboarding process within 10-15 minutes. It felt almost like second nature to use it. I didn't have to purchase a separate phone number or connect it any other software or platform.
April 01, 2024

EZ Texting in Educational Setting

Verified User
Administrator in Other
Education Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
There are some things that can be improved due to the original intent is for large business contacts. I am currently using this platform to communicate with students, and thus the interface while simple, does not have the creativity to build and enhance communication for the educational setting.
March 31, 2024

EZ Text provides easy solutions and low barrier to entry for small businesses.

JB
Jonathan Bochese
CEO
MagiCore (E-Learning, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I think it is straightforward to use. UX is always challenging, and the platform does an excellent job of making it easy enough to use. However, it's not 100% intuitive and takes just a bit of figuring out, so I gave it an 8 / 10. It's easy enough as is, but of course, it could always be better.
March 31, 2024

EZ Decision!

LG
Linda Glenny
Owner
Triple Strand Ranch, LLC (Farming, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I am in my 60s and not tech-savvy. However, this program is easy to use, even for me! With AI offering several ways of wording what I am trying to say, I can choose the message best suited for our customer base. This program could not be more accessible!
March 31, 2024

Loved EZ Texting for our event!

Verified User
Administrator in Other
Venture Capital & Private Equity Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
It was easy to use, but I didn't realize some functionality until later. I'm not sure I would've attended a training session, so it's nice to just try it and use it!
March 31, 2024

Not the Best ROI for Our Company, but Definitely Could Work For Others.

Verified User
Director in Marketing
Real Estate Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
3
As previously said, the user interface was just not the best. It was difficult to navigate the website and try to train another person to use it. When you accidentally click off of the message you're preparing, it is difficult to figure out how to get back to the message you were preparing—messages, even when people would. Unsubscribed would still end up in the main portion of the received text, even after filtering it out. Sometimes, when I would look at and reply to a text message, it would still show up in dark black, making it look like there was something there, but there wasn't. We also have people who requested more information, and they would show up in the unsubscribed area. Lastly, the notifications. Maybe this was something on my end, but it would have been nice to be notified when someone replies because we would always have to have EZ texting open and check it every day to see if someone replied, but with the issues of seeing messages that were possibly received (but not really received) it was confusing to try and keep up.
March 31, 2024

EZ Texting is a great program

DN
Denise Navejas
Operations Coordinator
Austin Powerhouse Church (Religious Institutions, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
We love the text feature and use it often. The program is easy to use and has many options to try for sending out text messages at a later time do you choose to do so which we utilize often during holidays. This has helped us a lot when we are out of office but still need to communicate
March 29, 2024

EZ Texting, so easy a Caveman can do it!

NH
Nicholas Hoekstra
Sales Director
Clickjitsu (Marketing & Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I give a 10 rating but we only use EZ Texting for basic mass communication. I have no experience setting up an automated or drip campaigns. The mass text mesaage campaigns are extremely easy to use especially with the AI suggested live copy assistant! the reporting is very user friendly and easy to understand as well.
March 29, 2024

Easy on the Eyes/Brain to see if right platform

Roman Velazquez | TrustRadius Reviewer
Roman Velazquez
Owner
Mr Dj Services (Events Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
As I mentioned before, after reviewing the other 12 or so text companies, this platform was easy to use like a kiosk for a machine like the old Netflix/Redbox rentals. It was straight forward, easy on the eyes and brain. I just wanted to have texts with a pic and a link without limits at a decent price.
March 29, 2024

EZ TEXTING IS GREAT FOR TEXT AUTOMATIONS!!

DW
DARIUS WEDDINGTON
OWNER
WEDDINGTON TAX SERVICES (Accounting, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
The layout menu could be better. One thing that throws me off a little is that there is an inbox button, but to see sent messages, you click campaigns. While I understand the thought process behind it, seeing the words "outbox/sent clicks better with the brain and is often laid out this way on other platforms (email, text, etc.)
March 27, 2024

Overall, EZ Texting is user friendly and reliable.

Verified User
Manager in Marketing
Facilities Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
EZ Texting's set-up was easy and straightforward. All instructions were clearly stated. It's very easy to upload contacts or edit individual contacts. The ability to put contacts in groups is very helpful - and that a contact could be in more than one group. The process of sending a text is clearly presented. It's helpful to have everything you need on one screen when creating a group text: the visual phone screen, letter count, personalization tokens, SMS, MMS, etc. Concerning responses back in the EZ Texting inbox: it was sometimes frustrating that after a text was read, it would still be listed as unread in the count. I would have to go back and reread all of them as I thought there were new responses.
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