Overview
What is RingCentral Events?
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…
Fantastic Hopin Experience for a LGBTQ+ Student Festival
Hopin' on the Bandwagon!
Hopin, an expensive platform with place for improvement
Sometimes the platform has …
Hopin won't disappoint!
Hopin is top level for some kind of events!
Virtual Engage Hop to the Next Level with Hopin!
Hopin great for large teams that are looking to start doing external events.
Hopin: Pretty Production
Hopin - Pros Outweigh the Cons
Hopin - Good things
Great product for a variety of events, particularly conferences
Hopin is Hoppin'
Hopin helped transition to virtual conferences
Hopin — Easy and affordable conferencing for users at all levels
Hopin
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Starter
$83.25
Growth
$667.00
Business
Contact Sales
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Guide to sessions in Hopin
CCPN Conference 2020 Online - Hopin Demo
Hopin Expo Booth Tour / Demo | Yellow Tuxedo
Hopin Expo Booth Demo - Sharing Video and Slides
Rattlesnake Bite (Demo) Line Dance
Hopin Expo Booth Demo - Make it Mariko Events
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingCentral Events?
There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.
RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.
RingCentral Events Video
RingCentral Events Integrations
RingCentral Events Competitors
RingCentral Events Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(55)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.
Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.
Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.
Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.
Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.
Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.
Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.
Based on user reviews, here are the three most common recommendations for Hopin:
-
Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.
-
Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.
-
Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.
(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)
Attribute Ratings
Reviews
(1-9 of 9)- 1-2 networking
- Enabling rtmp streams so you can do your own branded stream
- slido integration
- They are still working on on-demand content, were very against it at first so have only started to let people view sessions on-demand that they missed life, within the platform
Hopin helped transition to virtual conferences
- Releases new features regularly
- Communicates feature releases well
- Accessibility could be improved
- Support documentation is lacking detail, unable to keep up with new releases
- Hopin can help you organize a virtual conference like a pro
- The platforms allows for multiple speakers and thousand of attendees
- It provides a platform for interactive sessions, roundtables, webinars, or keynotes
- More interactive features
- More analytics
Great platform and working quickly to improve!
- Digital event production
- 1:1 networking
- Simplicity of use
- Account management responsiveness
- Support
- More flexible breakout sessions
- More customization on the interactive elements
- Ease of customization
- Cost for additional registrants - they're not too competitive here
Easily Host Virtual Events
- Virtual events
- Backstage management
- Branding
- Training for platform use
- Number of seats available backstage
- Additional interactive elements
Hopin - An Event Manager's Dream
- Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
- Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
- Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
- Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
- Hopin's first version of their registration pages [was] a bit clunky, they were not as customizable as we would have liked to have seen, and the attendee registration journey was confusing at best - especially if you had added custom registration questions. This has been rectified by their integration with Canva.
- Hopin and its back-end broadcasting studio (StreamYard) are still functioning as individual companies, which can create a little confusion when trying to switch back and forth between the platform. But it is my understanding that the future state will look much different, and the two companies will function as one platform.
Set Your Virtual Events Up for Success! As Interactive As In-Person Engagement As Possible!
- The data and reporting, both pre, live, and post-event, is incredibly detailed and customized.
- The event chat, stage chat, booth chat, and networking capabilities make virtual events extremely interactive for attendees!
- Streaming live events with StreamYard is very simple, with a great user interface for people in the backstage and producing area.
- The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
- The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
Hopin is a solid platform for hosting virtual conferences
- A fairly intuitive interface, including side-by-side video and chat windows, with a "main event" video window for plenary sessions (e.g., keynotes) as well as separate breakout rooms (with running chat) for post-session, interactive Q&As with attendees, plus a separate area for virtual "exhibit booths."
- Responsive customer service, including a Hopin staffer who was on call during our event to troubleshoot if needed
- Regular updates to continuously improve the platform
- Good training resources (e.g., orientation videos) for software users and conference attendees unfamiliar with using Hopin.
- Other built-in features that we did not use, but appreciated that they were available were a speaker's lounge (greenroom for speakers who were on deck to speak next) and a sort of private channel (similar to Slack) for the conference hosts to use for behind-the-scenes coordination (we just used our own Slack channel for this).
- Hopin should allow customers to upload pre-recorded videos to the platform (hosted by Hopin), for use during the conference. As it stands now, customers must provide their own external video hosting solution (we used Vimeo).
- Hopin should have some customer support staff based in the USA or Canada, too--not just in the UK.
- In view of the substantial cost of subscribing to Hopin, it seems as if the number of registrants allowed under the subscription without incurring overage fees should be somewhat higher than 1,000 registrants. (We anticipate going over that limit before our yearly subscription term is over.)
Have to Have Hopin!
- All in one event platform (main stage, sessions, networking, exhibitors)
- Event setup (customizations)
- Picture in Picture (PIP) on the mainstage
- Toggle content for exhibitors (Videos, presentation)
- Networking element (1:1)
- Adding speakers to schedule
- Calendar integration (updates and cancelation notifications)
- More admin controls
Hopin would not be appropriate for events that require breakout rooms from an original session. This has not been solved just yet!