Overview
What is RingEX?
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
RingEX Central Service Review
RingEX Review
Value for the Money
Consolidating Your Tech Stack Helps BIG Time!
RingEX Bring Best of Class VOIP Solutions to SMB's
Excellent Service from Ring!
RingCentral MVP - Review in Education Setting
It's fast, reliable, easy to set up/use & has been well received by all …
RingEX is a pricey but very reliable VOIP option for business phones.
RingEX has potential, but may not be ideal for franchise organizations...
RingEX is a good VOIP System in General
RingEX - Rockstar app at a low price
RingEX
RingEX is a solid, reliable upgrade from on-prem VOIP
How RingEX Differs From Its Competitors
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
The flexibility of the mobile app, so you don't have to ring external people …
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Unified Communications Solution
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Call recording (126)8.686%
- Answering rules (135)8.383%
- Message alerts (140)8.383%
- Call reports (126)8.181%
Reviewer Pros & Cons
Pricing
Essentials (up to 20 users)
$19.99
Standard
$27.99
Premium
$34.99
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19.99 per month
Product Demos
RingEX Interactive Demo - G2
Features
Cloud PBX
A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment
- 8Hosted PBX(80) Ratings
Hosted telephony infrastructure obviated the need for local PBX hardware
- 8.2Multi-level Interactive Voice Response (IVR)(106) Ratings
IVR is a phone menu allowing callers to interact with the system through voice and keypad
- 7.3User templates(97) Ratings
Create and apply batch configurations to multiple users at once
- 8.1Call reports(126) Ratings
Historical call analysis and trending metrics
- 8.8Directory of employee names(124) Ratings
Voice directory of all employees for self-service dialing
Call Management
Customized phone system settings
- 8.3Answering rules(135) Ratings
Ability to enter rules to route calls to main number or other extensions in case of absence
- 8.6Call recording(126) Ratings
Automatic recording of inbound and outbound calls
- 8.3Call park(106) Ratings
Ability to hold calls in virtual location and subsequently access from any phone in system
- 8.3Call screening(116) Ratings
Ability to block numbers or send calls directly to voicemail
- 8.3Message alerts(140) Ratings
Receive SMS and email message notifications for voice and fax messages
VoIP system collaboration
Team collaboration via cloud phone system
- 7.6Video conferencing(98) Ratings
Built-in video conferencing capabilities
- 8.3Audio conferencing(113) Ratings
Audio conferencing credentials for all on the system.
- 8Video screen sharing(69) Ratings
Users are able to share their screens with other meeting participants on video conference calls.
- 8Instant messaging(82) Ratings
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Mobile apps
Apps are compatible with mobile devices.
- 8.6Mobile app for iOS(112) Ratings
App for iPhone and iPad
- 9Mobile app for Android(94) Ratings
Android app
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is RingEX?
Small Business
RingEx provides a platform specifically for small businesses who need an easy-to-use phone system. It comes with support for cloud phone (standard VoIP) and team messaging features in addition to support for online meetings and fax. Users can try a free trial of this offering before purchasing.
Enterprise
Designed to scale for larger, global businesses. Not only supports inter-office communication, but communications with customers and clients.
- All in-one phone, video conferencing, and team messaging
- Team collaboration with file sharing and task assignments/scheduling
- Online meetings (video conferencing, screen-sharing)
- Outbound customer contact center w/ omnichannel routing and a
- Digital and social engagement platform
RingEX Video
RingEX Integrations
RingEX Competitors
RingEX Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(421)Attribute Ratings
- 8.9Likelihood to Renew15 ratings
- 8.1Availability89 ratings
- 8Performance2 ratings
- 8.4Usability11 ratings
- 5Support Rating28 ratings
- 7.3In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 7Configurability1 rating
- 9.7Product Scalability2 ratings
- 9Ease of integration1 rating
- 8Vendor pre-sale1 rating
- 4Vendor post-sale1 rating
- 1Professional Services1 rating
- 1Contract Terms and Pricing Model1 rating
Reviews
(1-25 of 157)Grateful user!!
- Convenient means to communicate with students
- Convenient means to communicate with administration
- Convenient means to communicate with other faculty
RingEX Central Service Review
- Voice over Ip has much more cost favorable
- RingEX has been a product that has produced cost savings
- Easy to use
RingEX Review
- Less call drops
- Streamlined phone system that integrates with our internal CRM.
Value for the Money
- Cost effective bundles
- Adaptive outgoing messaging
- Flexible user programing
Consolidating Your Tech Stack Helps BIG Time!
- Time was saved since everything is in one app
- Hunting down shared files is easier since I can search media shared by specific users
- Calling is less bothersome since I can see my coworker's status
RingEX Bring Best of Class VOIP Solutions to SMB's
- We've been able to cut out our POTS line based fax machines for 12+ physical office locations. That's resulted in a rough savings of $30/month/location
- The ability to take our same phone number on the road as we often travel has allowed us to stay in closer contact with our customers.
Excellent Service from Ring!
- Great Return on Investment
RingCentral MVP - Review in Education Setting
- Unlimited active lines at any one time, no longer restricted to the 10 active lines we had with our old system
- Quick & reliable (with a solid network)
- Easy to create a well-constructed IVR menu for external callers
- Reduced internal support calls
- High cost per month per user
- High reliability
- Missed calls because they aren't being routed properly
- Limited reporting
RingEX is a good VOIP System in General
- The positive impact is that I'm able to dial more easily and take better notes in real time. This makes me more productive.
RingEX experience
- Reasonable costs
- CSR try there best to assist, sometimes need more training
- Great features for the cost
- There updates sometimes causes issues with the current settings being kicked off/changed/omitted
RingEX - Rockstar app at a low price
- Low cost
- Saves time (integration of ATS)
- No need to answer calls for spam
RingEX
- Provided huge savings switching from previous platform
- Much easier to manage than Microsoft Teams
- Saw an increase in Employee Productivity with all tools in one application
RingEX is a solid, reliable upgrade from on-prem VOIP
- We no longer have to support/update network VOIP hardware.
- Additional user licenses and DID numbers are easy to manage from the admin portal. Time saving.
RingEX a great tools to help your company!
- Very positive since unlike the other systems used, with RingEX we have everything in the same system so it saves us money on using different systems.
- We can quickly monitor our performance in real-time and make better decisions that ultimately turn into savings.
- Dashboard helps us identify weak points on which we should focus to improve productivity.
RingEX has unified all our avenues of communication!
- While not necessarily a "cheap" solution, it has definitely reduced the number of hours spent maintaining/configuring a traditional on-site PBX system.
- Being cloud based means that the system is highly available and adaptable. You can literally log into your phone from anywhere in the world and take calls as if you are sitting in your home office.
- Time savings in getting people directed to the correct office have been huge. We no longer have to have a list of offices or memorize frequently called offices since we can easily look up and transfer callers in the app. As soon as you start typing a few letters of the person's name, their extension is on screen and available for transfer.
- Having RingEX installed on every computer means that we have a way to remotely troubleshoot issues with our users when they are not physically on campus. This has saved hundreds of hours by not needing the end-user to download/install a remote help app.
Pandora Box Journey
- helped a lot
- very convinent
Migrating to a VOIP solution with RingEX.
- ROI: We have seen an 80% reduction in annual telecom licensing costs after deploying RingEX.
- Scalability: There is zero delays between a user requesting a new license and us being able to activate it.
- Cost savings: 5 figures in annual savings by eliminating maintenance fees for desk phones.
- RingEX understands its customers: During our tender process, RingEX seemed to understand what we wanted. They listened to our needs and came back with a proposed solution that proved they heard us. They never tried to sell us on bells and whistles they knew we didn’t need. That’s what you want in a tech partner.
So much more then we bargained for!
- Eliminated the need for a DR telecommunicatoins platfrom
- Simplified our business continuity plan
- reduced the cost of phones, we have almost eliminated hard phones and switched almost exclusively to soft phones
Reliable and swift support is always available!
- Moving to a fully online system was necessary, RingEX was integral for this
- Having a system online at all times is needed for our specific business that works at all hours
- Easy to use features for new hires
RingEX and Microsoft
- RingEX meets our needs at a reasonable price point
Stay far away
- In our experience, Costed more then expected
- In our experience, Not a great roi
RingEX, better then the competition.
- Vendor consolidation.
- Increased productivity for supervisors.
- IVR and group calling functionality.
Very Reliable VOIP Solution.
- Ensures our business runs without issues.