Overview
What is Rocketlane?
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and…
Popular Features
- Task Management (6)9.898%
- Team Collaboration (6)9.797%
- Workflow Automation (6)9.292%
- Document Management (6)8.383%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Rocketlane - Quick Intro & Demo - Customer Onboarding Platform
Rocket Your Customer Onboarding with Rocketlane
Rocketlane Short Demo
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Rocketlane?
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to-value, streamline processes and resources, and facilitate collaborative onboarding experiences. However, it should be noted that these assertions have not been independently verified or substantiated.
Comprehensive Project Management Solution
The product is designed to consolidate project updates, tasks, and phases into a centralized location for convenient accessibility. The platform enables users to easily monitor progress, assess risks, and manage milestones without constant supervision. The vendor claims that conversations, documents, and updates are well-organized within the system, streamlining project management processes and promoting efficient collaboration among team members. Rocketlane also offers customizable project templates to facilitate the creation of personalized plans according to each customer's requirements. By leveraging its robust automation capabilities and real-time communication features, Rocketlane aims to assist teams in delivering projects punctually and cost-effectively while navigating complexities with ease.
Customer Experience and Accountability
The product endeavors to promote transparency and accountability by providing customers with instantaneous visibility into the progress of their onboarding projects. Functionality such as task templates, automated reminders, and CSAT surveys aid in keeping customers on schedule and completing tasks punctually. The vendor asserts that this collaborative methodology facilitates smooth inter-team communication, mitigates project risks, and guarantees timely milestone delivery. By emphasizing customer experience and augmenting accountability, Rocketlane aims to provide significant value and cultivate enduring client relationships.
Rocketlane Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Timesheet Tracking
Rocketlane Screenshots
Rocketlane Video
Rocketlane Integrations
Rocketlane Competitors
Rocketlane Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Languages | English |