Filter Ratings and Reviews
Filter 316 vetted Wrike reviews and ratings
Reviews (1-25 of 138)
December 31, 2019
Robust product that can be customized to fit any organization
We use this for our communications and marketing efforts. It is currently used by three departments and being implemented in a fourth.
- Customization.
- Organizing work in different ways depending on the person's preference.
- Analytics doesn't allow a time frame option, its just ongoing.
- Interface is not user-friendly for new collaborators.
December 30, 2019
I Recommend Wrike for large teams.
We use Wrike as part of project management between a small internal team of 3-5 and a couple of external vendors. The tool has provided a great deal of transparency across the team members, used as a task ticketing system for catering to a request model, and a collaboration tool with external vendors and the project process that they are involved in with us.
- Wrike provides various project tracking views, which caters to the need of a diverse team, since everyone would like to see their list of tasks in their own needed views.
- Wrike provides a great integration of uploaded files from Adobe, Office 365, and GDrive.
- When collapsing the project filters, then clicking on the project tab, it does not save your preference for which tasks were collapsed.
- There are a few glitches when the desktop app has been left open for a while, which requires a force quit of the app.
December 30, 2019
The last project management software you'll ever need!
Wrike is being used for Marketing Project Management, with both external agencies and internal users from departments across the organization including media, partnerships, and operations with plans to expand to additional departments. It allows us to plan projects, share files and collaborate in the same space for efficiency and accuracy of information while ensuring projects are delivered on-time.
- Multiple ways to view your project, including lists, boards, gantt, tables, etc.
- Request Form functionality to auto-generate either 1 Task or an entire project from a blueprint/template.
- Thumbnail images of PDF's, similar to PNG/JPG files.
- Sub-task functionality with dashboard displays.
December 23, 2019
It's the Wrike Thing to Do!
Wrike is used by our marketing & communications department within OSF HealthCare, therefore it's a department use case. Our marketing division is spread across Illinois and Michigan and we needed a collaborative workspace integrated with a project intake system. To that end, it's helping solve the problem of email space (our IT department has a file size limit and archiving process). It also helps our team work more collaboratively at a much faster speed, often negating the need for meetings.
- Very easy to use. Our team of creatives are not project managers. Wrike is very intuitive.
- Review and proofing. My enabling our team to send creative proofs for feedback is one of our favorite features.
- A lot of updates. On the plus side, Wrike is continually providing innovative solutions. On the negative, sometimes it's hard to keep up.
December 03, 2019
Wrike has been a big help in our management processes
We have implemented Wrike as our company-wide solution for task management, project management, and time tracking. I can honestly say that Wrike has been invaluable to us, it's been a huge transformation from the last software packages we've used and we are probably more organized today than we have been in the entire 13 years we've been running this agency. Wrike has been a big part of that transformation.
- Task management.
- Free-form project management.
- Workload management.
- Reporting, fairly inflexible especially in how meta data is used.
- Time tracking is limited and a little frustrating to enter when you're not using the upgrade for resource mgt.
- Zapier integration could be stronger.
August 06, 2019
Solid Project Management for Mid-size to Large Teams
Our in-house Marketing Team switched to Wrike a couple years ago for project management. We had found ourselves in a sort of Goldilocks situation with previous project management systems: Google spreadsheets (too limiting), Asana (too simple - at the time), and AtTask/Workfront (too complex). Wrike proved to be "just right" for our team's needs for visibility, collaboration, user-friendliness, and scalability. Originally, only Marketing used Wrike, but multiple teams across the company have adopted it for their project management needs since then.
- Collaboration: Wrike has become our sole location for collaborating on projects and their component tasks due to its easy comment threads and ability to comment directly on PDFs, Word docs, videos, etc.
- Visibility: Wrike has flexible reporting capabilities that have been a huge help to our Marketing leadership team, especially because we don't have a dedicated project manager - that responsibility is carried by team managers who need to be able to see team member workloads and project status at a glance.
- Flexibility: Wrike's robust project templating capabilities are mission-critical for our team due to the volume of similar projects we work on.
- Notification timing: Unless we keep Wrike open and constantly check the inbox, it's easy to miss conversation on projects since the integration with Outlook results in a 1-2 hour delay in email notifications being sent.
- Default Task Status Filters: This is a HUGE pain. The default filter for the tasks that show in a project hides any tasks marked complete. This default filter cannot be changed, and has to be manually overridden by the user every time. This means, for instance, when a designer is ready to start a design task and needs the approved copy, she has to un-filter the task list just to be able to access the completed copy task.
- Assignee Switching: Minor gripe, but frequent. In list view, clicking on the assignee and choosing a different assignee from the resulting dropdown ADDS an assignee rather than switching the assignment to the new person. As a manager who frequently reassigns tasks to my team, having to go into the individual task view is a waste of time.
October 15, 2019
Wrike is Right!
My company uses Wrike as a departmental whole for Marketing. We use it to schedule and communicate different projects amongst each other. We can see what everyone in our department is working on, when each item is due, and can even send messages to each other / reassign / assign tasks so that everyone can see.
- Communication. This really helps us communicate to each other about the different projects we are working on.
- Easy to assign tasks to others, loop others in on a project.
- Wrike logs the progress/communication of each project.
- The dashboard where I can see what others are working on should be more easily accessible.
September 26, 2019
Wrike is the path to excellence.
It has the flexibility to adapt to the way the teams work and increases the real work needs. Divide large objectives into manageable parts, attach files and define delivery times. Easily control overall progress and individual contributions. Add tasks in multiple folders or projects and create any combination of folder structures to meet your needs.
- Easily convert your strategy into a feasible plan to achieve success.
- Flexibility to facilitate, manage and visualize teamwork.
- Allows you to organize everything you need to complete your project.
- Cannot work on mobile devices.
- The contents are not downloaded very well.
- It has simple configuration.
September 20, 2019
Good Project Management Tool
Wrike is used as a project management tool for our business operations, marketing, and product teams. It's a good tool to use to manage what projects are the highest priority, make sure things don't get lost in the cracks, and put things in sprints. Several departments in our organization use it, but the whole company is not on it yet.
- Nice reporting features.
- Gantt chart.
- Document management.
- Hard to find requests you've submitted.
- Set-up is complicated.
- Can be expensive based on your plan level.
September 19, 2019
Efficient and Loaded with Features.
Wrike is being used in our department for managing and assigning tasks to the teams. Ever since we started using Wrike, our department has become more efficient and we are able to finish the projects before time. We are working with multiple in-house and remote teams and Wrike gave us the platform to stay coordinated with everyone and keep the check on progress everyone is making. Hence, with Wrike we're able to address our client's issues more rapidly and provide the best Tech support.
- We can see the timeline of all the projects.
- Wrike is accessible everywhere via mobile devices.
- Intuitive interface and all the controls are easy to comprehend.
- Being a Team Lead, I am always well-informed on the progress each individual is making on the assigned task.
- Notifications are delayed at times.
- Customer Support could use an improvement. They always try to upsell instead of providing the solution to our problems.
August 15, 2019
Wrike Works.
Wrike is currently being used to manage our on-boarding process, as well as individual project management across multiple departments. Currently Wrike is being used by 4 departments here at our corporate office. Wrike addresses the issues with communication, multiple meetings where the objectives were not being met, as well as organization across the company on a singular project.
- Wrike can be used in Outlook, as well as on your mobile device making it accessible any where and anytime you need it.
- Wrike allows for multiple people to be assigned to a single task or to a folder allowing for more visibility and easier delegation of tasks.
- Wrike has multiple views that allow for each person to be able to track how they would like, whether it is in a list or a chart.
- Wrike allows for more than one user to update the same description of a task
- Wrike allows you to add revised documents to a single document for easier storage
- The task view can be a little difficult to navigate, they have filters, but they don't always filter the way you may like sometimes.
- If you have twenty items on your tasks list they show all unless you mess with the filter, they should hide dependent tasks until the parent task is complete or at least add a feature to allow to do this, not everyone wants to see whats coming if they cannot work on it yet.
- The reporting that you can pull. I know that the enterprise has different reporting functions, but the professional should have a report that you can pull per folder group as well.
It is a very versatile tool, and in our environment it is used to keep the equipment clear and staff aligned with the same objectives. It has allowed us to maintain a great flow of information among the members of the team. We can discuss, comment or contribute to enrich all the tasks, projects or activity carried out. Wrike has also allowed the creation and assignment of tasks and priorities. This helps us in the organization of work which is extremely important on a personal level. As I said, being well connected allows the participation of all team members in real-time, which enriches the projects. And, we obtain greater productivity.
- It facilitates and simplifies collaborative work since it provides the participants with the functions that allow dynamic and achievable collaboration. This means that people are more willing to participate in teamwork if they have the help of this wonderful tool.
- When you have to carry out a project, you have all the functions that allow you to deal with it successfully. For example, several people can collaborate in the planning phase and enrich it with the comments and contributions. You can view the projects through a project map when properly planned.
- Help in the planning of work/projects allows us to measure the amount of work that an employee can handle. It helps us to prioritize tasks and visualize them.
- I think it should be more intuitive, that is, more accessible to those who have no experience in project planning. In the beginning, it will be a little difficult to use and you may lose some time until you get acquainted with it.
- Costs when acquiring project software, as well as its implementation and training, increase the company's expenses. It is important that software providers take this factor into account when pricing their product since in many cases recovering the investment rarely happens immediately.
September 23, 2019
Is Wrike Right for You?
With a distributed team, using a centralized spot to track tasks is critical. This is where Wrike has come into play and has made communication across distance easy.
- Flexibility.
- Ease of use.
- Adding collaborators.
- Initial setup can be difficult to refine business processes.
- It can get expensive if you want to add everyone with a full license.
September 17, 2019
Good for easy tasks, not for a holistic view
We are using it as a collaborative tools among different internal and external teams who have to implement campaigns for clients.
- Ability to create timelines
- Ability to create tasks and organize your campaigns
- Impossible to find documents that you have attached in previous tasks
- very difficult to look holistically at the campaign level as you only focus on your own tasks.
- Once a task is completed it disappears and so all your documents you attached to it.
Wrike is used by various department managers, supervisors, and executives in our headquarters. We are using Wrike for tracking both daily tasks and long term projects. We have a retail website with thousands of products and 80+ retail locations based around the United States and several international retail locations. Wrike helps us track tasks that would otherwise be difficult to manage, while also helping our organization monitor workflow and progress. Many of our tasks tracked with Wrike involve migrating platforms for our retail website. Without in-depth and functional workflow management software, these myriad tasks would be left to individuals to track through email. Wrike has helped our organization to streamline our processes and meet our goals and deadlines.
- Task Tracking
- Personnel assignments
- More licenses for the price
- Calendar could use functionality improvements
September 19, 2019
Packed Full of Features
Within our company, only marketing is currently using Wrike. We use it for task management, to create workflows, to create a space to track projects, and as a way to track information. It works especially well for a creative team by also letting you build your own review process that allows you to comment and review documents and files.
- Wrike does well at reporting. It provides visibility for managers and allows you to report on task being accomplished as well as individual performance.
- Each task and/or project has so many features. You can store files in the tasks, create subtasks, add fields for the task that store data, create dependencies, share the task with other, set deadlines, track the time you spend on each task, and move the task through different workflow stages. Having all these features makes it very easy for this software to fit any work situation.
- Wrike does especially well at providing it users with a review process. Not only can you attach files for others to view, but it allows you to review the documents and make comments in Wrike. This makes the process so much easier to maintain and finish quickly.
- Because it has so many features, it can be difficult to get a good grasp on how to use it best to fit your team. It definitely has a learning curve, but I still wouldn't consider it hard to use.
- Wrike can easily become cluttered feeling and difficult to digest all of the information quickly. If you prefer things to be super simple for task management, then Wrike is not for you.
December 19, 2019
Great for Marketing Teams
Some of the teams in our corporate office use Wrike, but I am most familiar with how my team (Marketing) uses it every day. For us, it helps us track tasks, deadlines, and campaigns to facilitate teamwork. It also fast-tracks the review process. Using Wrike helps us all stay on the same page and stay organized!
- The approval and review process in Wrike for Marketing is amazing for gathering feedback and finalizing content.
- Task organization.
- Projects vs. folders can be confusing.
December 18, 2019
How Wrike Saved Our Marketing Team
Wrike is currently being used in the Marketing Department only. We use it to manage all marketing projects, and the company and employee calendar.
- Tagging is everything. We have a 'space' set up with all of our projects. We then have a second 'space' with multiple folders that are set up to help us manage our work internally. Examples: Folder for 'Marketing Platform' that contains folders we can tag for how we're launching the deliverable/project: Social media, eblast, blog, website, landing page, PPC, print collateral, etc. Only the final launch 'task' inside the project is tagged with a platform type, this is so we can quickly build a 'calendar' for each platform we have to see what days things are getting launched/going live. Folder for 'Marketing Activity' that contains folders we can tag for what type of work needs to be done to make the deliverable/project happen: Graphic Design, Copy, HTML, Pardot/Salesforce Integration, Review, etc. Only the specific 'tasks' inside of the project are tagged with what type of 'activity' it is, this is so we can quickly look at all of the specific types of work we have going on and balance it between team members or outsource. Folder for 'Market' that contains all of our target demographics we can tag. The overall 'project' is tagged with this so we can quickly see a list of all the work we've done for each market. Folder for 'Product' that contains all of our products we can tag: The overall 'project' is tagged with this so we can quickly see a list of all the projects we've done for each product.
- The Sub Calendar option is amazing! We have multiple calendars and being able to create sub-calendars keeps things simple, clean, and user-friendly. Examples: Event Calendar: This calendar includes sub-calendars for each type of event we have going on: Int'l Tradeshow, National Tradeshow, Regional Tradeshow, Client Event. This info is pulled from how our Projects are initially set up and categorized. Website Calendar: This calendar includes sub-calendars for each of the websites we manage so we can see and track what updates and changes have been made on each website.
- Gannt Chart: Being able to drag and drop the gannt chart around the calendar is perfect when set up properly.
- Blueprint: This feature saves us all the time in the world.
- Reports. The reports could be 'prettier' and less excel/table like. Our VP of marketing would be more likely to drop in on a project and check the status if there were friendlier 'dashboards' etc.
- Calendar Sync. If we could sync specific calendars to Outlook this would be helpful. Example: Taking a calendar for one of our specific products, and being able to share it with the Product Manager outside of our department so it seamlessly integrates into their outlook without them having to click on an external calendar link that they constantly lose track of.
December 18, 2019
Managing projects the Wrike way
Our project team uses Wrike to manage the work of our team. We have multiple interrelated projects and many members of the team work remotely at times. Using Wrike helps me as the coordinator plan and monitor the work of the team members. It also allows me to easily share the plans and progress with other members of the team.
- Gantt Chart display of project timelines: the visual is a powerful tool to communicate the scope of the project.
- The "dependencies" for tasks help communicate to team members the interrelatedness of their work and automate the process of notifying team members that all necessary prerequisites for their tasks have been completed (so they can start working).
- The interface isn't intuitive for new users. I spend a significant amount of time helping new team members understand how to interact with Wrike.
- When multiple users are assigned to a Wrike task, it is not clear who has responsibility for oversight/completion; it would be useful if a "primary" assignee could be designated in those cases.
December 09, 2019
Project Management using Wrike
Wrike is primarily administered by the IT project management team. They have given access to people if they are working on any project for the organization. Before Wrike, project management tasks were being managed via paper and emails. By using this tool, it is easy to keep all project information in one place and communicate with users.
- All project information can be accessed in one place.
- Eliminated the use of paper.
- Employees do not need to look through emails.
- Project schedule or milestones can be updated within the system and easily communicated to all stakeholders.
- Employees were very used to the old system of communication. It took a while to adapt to a new project management system.
- Employees have to log in another application, and use the email. They need to look in two places.
December 03, 2019
Great for team project collaboration!
Wrike is used in our Marketing department to help manage projects across all of our events, product, brand, design and creative teams. It is easy for us to track projects and tasks that need collaboration or input from other teams. I believe other departments use Wrike as well for their teams, but my main use is in marketing.
- Great tracking capabilities.
- Reminder notifications and emails.
- Ease of use.
- Converting a task to to milestone - two step process is not intuitive.
October 15, 2019
Wrike is an awesome solution for marketing teams
We use Wrike as a project management platform across our marketing team. Wrike is a great solution because it is flexible and adaptable based on individual preferences while also allowing for access across multiple devices. Having a platform that allows for task and project management along with communications features has been invaluable.
- Deadlines
- Approvals
- Collaboration
- Video chat/recording
We use Wrike as a tracking tool among various departments within the Company in a variety of ways. Some departments use it as a checklist, others as a full-fledged project management tool. It's also the way our IT department comments on the status of various projects instead of having notes spread out between email, chat, OneNote, etc.
- Task Management
- Gantt Chart
- Due Dates/Notifications
- Onboarding process was terrible: very unflexible
- Sharepoint integration is not fully developed
September 23, 2019
Wrike is Right for you
Wrike is an official project management tool for the Marketing department in our organization. Our company uses dedicated Wrike forms to submit tickets for Marketing. This helps us keep everything in one place, very well organized and easy to assign/escalate.
- Ability to nest projects and tasks
- Ability to upload images and other file types
- Notifications and control over communication preferences
- Cool dashboards
- Remember favorite at mentions
- Being able to pin/tag IMP comments in Wrike
- Better "Inbox" feature
September 18, 2019
PM Tool at it's finest
My department and team are currently using Wrike to track the flow and dates of multiple projects. However, we're looking within the next six months or so to expand the program to not just our team; but all of the the teams that we work with to centralize the programs that are being used for these projects.
- Multiple ways to view projects
- easy to export
- easy to learn
- Some work flows are clunky
- Hard to communicate
Wrike Scorecard Summary
Feature Scorecard Summary
About Wrike
Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of leading brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.
Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.
Collaboration: Bring your enterprise together, regardless of where people are with Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easy.
Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.
Categories: Collaboration, Professional Services Automation, Project Portfolio Management, Project Management
Wrike Screenshots
Wrike Videos (6)
Wrike Downloadables
- Free ebook: 5 most common mistakes made by project managers
- The Marketing Executive’s Guide to Leading Business Transformation
- From Process to Automation: The Professional Services Work Management Benchmark Report:
- Customized & Configured: The Secrets Behind How Leading Companies Achieve Consistent Growth
- Collaborative Work Management for Creative Teams: A Buyer’s Guide
Wrike Integrations
Google Drive, Box, Dropbox, Salesforce.com, Slack, Zendesk, Marketo, HubSpot, Harvest, SurveyMonkey, Bitium, Okta Workforce Identity, WordPress, HipChat, QuickBooks Desktop Pro, GitHub, ProofHQ, Zapier, NetSuite, Tableau Server, Outlook, Apple mail, MS project, MS Excel, Jira
Wrike Competitors
Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Wrike Free | $0 | |
| Wrike Professional | $49 | per 5 users/month |
| Wrike Enterprise | Request a quote | |
| Wrike for Marketers | Request a quote | |
| Wrike for Professional Services | Request a quote | |
| Wrike Business | $124 | per 5 users/month |
Every premium plan begins with a 14-day trial period to make sure Wrike is right for you. For the latest information on pricing, visit http://www.wrike.com/price
Wrike Customer Size Distribution
| Consumers | 5% | |
| Small Businesses (1-50 employees) | 20% | |
| Mid-Size Companies (51-500 employees) | 45% | |
| Enterprises (> 500 employees) | 30% |
Wrike Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Wrike Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Languages: | English, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil) |