Reviews (1-25 of 111)
- Their interface is intuitive and easy to use. It's clean, and I really like both their mobile app (iPhone) and their desktop app (Mac).
- Customizing workflows and approval processes is relatively easy, and adding to multiple projects with multiple assignees and watchers is excellent.
- The organization is excellent and intuitive. Search functionality is pretty great. Both make it super easy to find what you're looking for... new, old, completed, etc.
- Really like the different views - Konbon, list view, etc. If you're used to Trello, Basecamp, Asana, etc... there's a view that's pretty comfortable to you.
- The Gmail plugin could use some work. Love having it, and it makes adding tasks from email easier, but it's pretty slow. Intuitive things are missing - for instance, by default I want these tasks assigned to me. I have to go choose "assign", then search for my name, then click Assign. Pretty slow and cumbersome.
- Merging duplicate tasks or linking tasks is not the most intuitive, and isn't super apparent once it's done. Would love to see them take a page from Atlassian's book on this one.
- In some of the views, it would be nice to have "quick edit" features so you don't have to actually dive into the task. This is possible in the table view, which is super helpful, but would be nice elsewhere also. In their defense, I don't think any project management tool does this well.
- Customized dashboards - I like being able to organize tasks the way I want. So for example, I have a widget for things to do today/tomorrow, plus one for overdue tasks to bring them to my attention quickly, and backlogged projects. What's great about it is that I can make my dashboard just the way I want it, which is bound to be different from what works best for a coworker.
- Notifications are useful - I mostly just use it to tag other people when they need to be updated, but other team members also use automated notifications to tell them when steps that need to be done by other people, before they can start their task, finally get done. For example, designers don't have to constantly check in to see if a copy has been written and approved yet - the system will notify them when it's ready for them.
- Very user-friendly interface. I know it's not the most important thing, but it really does help when the software you use just works and looks nice and modern.
- The calendar view is a really nice addition and helps me plan ahead for busy times.
- The search functionality looks pretty crowded when it pulls up results.
- The "My Work" feature doesn't seem particularly helpful, compared to the customizable dashboards and calendar view.
- Tracking changes-- any time a change is made by any user each individual task indicates the change and WHO made those changes.
- Time Management-- time can be managed at the individual task level with the option of manual entry or a start and stop-timer at the top.
- Multiple projects are handles well, and people can have access to all projects or only those that are important to them.
- Training would be key. As this is the first project management tool that our department utilized and it has a LOT of features. I think additional training opportunities are key to success.
- Better placement of buttons/more intuitive interface would have been helpful
- The search feature is a powerful & instantaneous tool that pulls information out of any post that you might be a part of.
- Multiple views - List, Gantt Chart, Board, Stream, and Workload. Everyone processes data differently - something for everyone.
- Everything in one place. Keeps everyone engaged and on the same page.
- Occasionally I will have to reload a tab to make sure Wrike it updated (This is day to day - never within the same day ).
- It has A LOT of features - our company is not using it to its full potential. Maybe a weekly email with quick demos of what can be done with the product should be added.
If you have multiple people constantly adding comments to a single thread - things can get buried. Wrike tends to bundle conversations under a "show more" button which isn't always the easiest button to notice when scrolling through a thread.
- Insight into the status of a project
- Understanding who has been working on a project and were the next deliverable will come from
- Being able to quickly review previously created content so new pieces can be generated more quickly
- We may not have user permissions set up correctly but it provides a lot of updates when a project is worked on, almost too many
- The initial navigation doesn't feel as user friendly as it could be. There is a bit of a learning curve to get project requests entered.
- Manages project tasks in a fairly robust manner for internal office use.
- Effectively notifies people when tasks have been assigned to them, and project updates have occurred.
- Allows you to track time against projects if you so desire.
- It would be great to see Wrike come out with a more robust reporting solution.
- It would be great to see Wrike come out with a solution that allows cost tracking. I am not sure this is within their core though, and it makes sense to not add it if that is the case.
- Wrike could improve on their ability to integrate into other software systems.
- Customizable Dashboards: Each user can set up their dashboard as needed. Very helpful.
- Customizable workflows: Creating approval workflows and others lets our organization customize Wrike to fit our needs.
- Rich comments and description fields for tasks gives very helpful context to tasks.
- Comments can get messy fast if that's your primary form of communication.
- Search leaves something to be desired, especially when searching down at the subtask and comment level. We don't use it often for this reason.
- It's really big with a ton of features, so it can get overwhelming at first without good training.
- Wrike does well at reporting. It provides visibility for managers and allows you to report on task being accomplished as well as individual performance.
- Each task and/or project has so many features. You can store files in the tasks, create subtasks, add fields for the task that store data, create dependencies, share the task with other, set deadlines, track the time you spend on each task, and move the task through different workflow stages. Having all these features makes it very easy for this software to fit any work situation.
- Wrike does especially well at providing it users with a review process. Not only can you attach files for others to view, but it allows you to review the documents and make comments in Wrike. This makes the process so much easier to maintain and finish quickly.
- Because it has so many features, it can be difficult to get a good grasp on how to use it best to fit your team. It definitely has a learning curve, but I still wouldn't consider it hard to use.
- Wrike can easily become cluttered feeling and difficult to digest all of the information quickly. If you prefer things to be super simple for task management, then Wrike is not for you.
- Wrike makes it tremendously easy for multiple team members to collaborate on projects.
- Wrike makes it easy to maintain version control of documents that are part of our projects. The document editor plugin comes in especially helpful, as it integrates with Microsoft Word and makes it easy for one person to upload a document, another person to review/edit/comment on that document, then send along to the next person.
- The calendar function gives me a quick at-a-glance view of what I have to accomplish that day/week/month.
- Reporting is quite easy. Customized reports make it simple to get a quick yet detailed view of tasks and projects using a wide variety of criteria. And it's simple enough that team members can easily create their own reports without a complex training process.
- A wide variety of views (list view, Gantt charts, dashboards, kanban-like boards, etc.) allow for tremendous customization.
- There really aren't many parts of Wrike that I find frustrating. Like most powerful programs, there is a bit of complexity that can be daunting at first, but even this particular aspect wasn't terribly overwhelming.
- Setting up multiple workflows is powerful, but can be confusing if not done correctly (this is an area where some in-depth training is helpful)
- This is a minor point, but when adding custom fields, in subtasks the order of those custom fields gets shifted around in the task view, making it difficult to find specific data if there is a large number of fields.
Additionally, I use Wrike to manage my own tasks I'm working on at any given time. My desk is free of sticky notes because I know I'll never forget anything I'm in the middle of, once I enter tasks in Wrike.
- Project Management: This is a very strong tool for real-time project management and resource management.
- Charts: It provides GANTT charts, which give a very easy visual representation of where we stand in our current process of development.
- It provides process improvement and transparency to the current status of projects.
- Since it can be integrated with other software, data can be imported and used efficiently.
- Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all.
- With sub-tasks, changing a task's deadline would also change the subtask's deadlines. When I push things forward or backward with the GANTT chart, I then have to go into each subtask and adjust them as well. Sometimes, it seems easier to make everything tasks, so that I can use the cause/effect of dependencies.
- The design could be improved. It's functional, attractive, but can still go a long way to make it more intuitive.
- Varied, easy to access features
- Varied project management options
- Good knowledge base and community support
- Price per user is high, so supporting more non-user collaboration would make it more accessible for people who only need to be notified of Wrike activities.
- Minor bugs in the timeline view
- More transparency with development roadmap
- Drag and drop functionality helps a lot to maintain a project.
- UI/UX design is simple and easy to use. Learning all the functionality is not so difficult.
- Maintaining project flow, reporting with different ways like Gantt charts etc. creating a timeline of projects, its deadline.
- Commenting options on projects, tasks so that employees can report any problem on tasks.
- Customizable options like status, out of office, custom fields, when a task is complete.
- It is better to train new employees to use its features more. It has vast features and functionalities.
It has definitely contributed positively to our timely delivery on goals.
- It is really scalable. Works well in multiple use case scenarios.
- You can customize it to a fairly large extent so you can make it work with whatever your workflow might be.
- Good reporting features.
- It is pretty simple to use, won't require training or downtime on your team to get this up and running.
- No downloads needed, works great right out of the browser. Plus the mobile version is nice too.
- Pricing is certainly a limiting factor depending on your team/business size.
- Notifications are overwhelming. Maybe there is an option that I missed that controls that though.
If you have a smaller sized team or if you work on really short term projects, you can probably get away without using something like this.
- Advanced Request Forms - With Wrike, I was able to develop a master request form to cover all different types of projects. The form asks the necessary questions depending on the type of project requested. Having one master form alleviates stakeholders from sorting through a list of request forms and trying to figure out the correct one to use.
- Highlights daily tasks - The dashboard has a "My Work" tab that displays all of my tasks due that day, as well as any overdue tasks.
- Simplifies multi-team project communication - Updates, discussions, and questions surrounding a specific project can all be found in one place. This is so much more efficient than communicating project details via email.
- The learning curve is steep for new users, mostly because Wrike has so many different features and functionalities.
- Lack of integration options - it would be super helpful if this tool was able to integrate with other tools my team uses
- Collaboration: For us, Wrike is a teamwork tool first and foremost. The technology allows our team to communicate on a project in a common space so we don't need to search our emails, Slack messages, or meeting notes to recall next steps.
- Workflow: Our team works a lot with outside designers, and this relationship is managed by our Director of Design. Through Wrike, all of our designers have their own login and have permissions to access the projects they are assigned. From there, individual team members are able to communicate directly with the freelancer to develop a project, and our Director is able to check-in at any stage and offer final approval.
- Requests: Our Marketing team loves to source ideas from other areas of the company, but it's not always a simple process. Wrike has a feature that lets us collect detailed requests from colleagues and filters those requests directly to the appropriate marketing team member. We are a scaling company and growth means that not every employee knows who is responsible for what, so we've found this feature to be easy to use.
- I find the search functionality in Wrike to be a little difficult. If a project has been put on hold, it can be hard to find down the line.
- If a project is on the smaller side, building out a brief and scheduling in Wrike can be a waste of time. We typically keep only our large projects in Wrike, which means we are constantly switching in and out of Wrike as a task manager.
- There's a bit of a learning curve and I don't think our team is even close to utilizing all the capabilities of this tool. Not sure if that's a criticism of Wrike, but just something to keep in mind.
- Managing projects with multiple collaborators and various timelines (designing a product brochure, launching an elaborate direct mail campaign, etc.)
- Long term projects (helps to keep all information centralized and accessible)
- Campaigns/projects that repeat on a consistent basis (monthly newsletters that require design and content, quarterly reporting)
- Short term projects or edits to existing projects
- Excellent Gantt and workload views to visualize projects and bandwith
- Dependency management. The ability to seamlessly shift project dates based on dependency relationships.
- Wrike forms. The ability to sync data directly into a task or project using a form
- Recurring task functionality is cumbersome and sometimes time-consuming.
- No intra-day task management, like Asana
- UX design could be more user friendly
- Robust functionality with several different views (Eisenhower matrix, Gaant chart, Kanban, etc)
- Permission setting are pretty granular for ensuring only certain people see / edit stuff.
- Not as 'pretty' as some other more modern project management apps out there. Wrike has been around for a while which is a strength in their market presence but like with any large company, there are always smaller competitors that fit better niches or have a slicker, more intuitive UI/UX.
- It's better than Trello in that it helped us scale as our professional services organization grew.
- Wrike stood out from the rest by being a robust and flexible project management tool.
- Wrike has very clean and user-friendly interface. You don't have to hunt for your work or get hung upon technical glitches or errors, you see what you need to see when you want to see it.
- I would like to see Wrike extensions on Firefox too, not just chrome.
- Can sometimes be slow, but enough to disrupt my work in any significant manner (Unlike other systems)
- Wrike does a great job tracking tasks, and providing a space for project specific communication.
- Wrike is extremely useful for delineating responsibility and assigning projects digitally, and tracking the progress of those projects.
- The application is a great tool for compiling company info, and allowing users across the organization to access department specific info from all over the company.
- Setting up an entire project with dependencies etc. can be daunting and is a lot like databasing. It is not the most user friendly.
- Email notifications should be done differently. Users are alerted to every mention/inbox/project or task update, and then another general Wrike update email. It can become a bit much.
- Despite being a great tool for project management and task/project assignment etc., it promotes unrealistic goals when getting tasks/deadlines from users who have no idea what your workload is or what is on your task list.
- Projects and tasks. It's very easy to create a project or folder and subsequent tasks. When I used it for a larger team, we had an enterprise level subscription and the ability to create numerous folders and sub-folders. We planned out the entire folder structure, scheduled every marketing task and put everything on a schedule. Once it was set up, it was an invaluable tool for managing all of our activities.
- Project filters and views. You can drill down and filter projects to see specific timelines or tasks. I especially liked the feature where you could export the whole thing to Excel to manipulate further, or pass on as a report. Wrike can easily provide a clear picture of what's "on your plate" for a few days, weeks or even months.
- Interface. I'm a fan of clean UIs and Wrike has always been uncluttered (even with tons of tasks) and easy to use. The interface is glitch-free and I don't have any problems. Files upload, changes save automatically, etc. They regularly add new features and I like the integrations with Google Drive and dropbox. Many times, I upload comps or drafts of creative I'm working on, along with notes.
- Minor - assigning a default user. Each time I add a task now I have to assign a user. With me as the primary user, I would love to be able to set myself as a default. I've read some discussion on this and it can be done if you add the task under "My Work." When I'm adding multiple tasks, that extra step seems counterproductive.
- Wrike has a great timeline feature, that we use as a Gantt chart. Unlike other task management systems, this is included in the price and works very well. The milestones, dependencies, and subtasks make the charts very user-friendly.
- Wrike has an endless subtask system, which is necessary for our company. We looked at many different systems before selecting Wrike, and I was very surprised by the number of solutions that would only allow one level of subtasks.
- Creation of folders, projects, and tasks is extremely easy. It's also very easy to attach files, comments, and additional details. Much easier and faster than Teamwork.
- Inviting new team members and assigning them (or existing members) to folders, projects, or tasks is extremely easy and quick. Doesn't require a ton of additional clicks.
- The recurring task system is very broken. It currently just duplicates your task(s) x number of times instead of renewing them after a requirement is met (i.e. date range or status). This might seem trivial, which is how I expected it would be, but it's not. It can quickly clutter your timeline and make it very difficult to sort through your tasks.
- If you need to move subtasks between main tasks, the current solution is a bit of a runaround. Obviously, setting up tasks/subtasks right the first time will make things a lot easier for you, but just know that if you need to make changes and move subtasks later on, it's going to take some time to get them moved.
- The name is problematic. Anytime we tell people about Wrike (clients, employees, partners, etc.), they immediately question the name. This might seem like a dumb complaint, but it derails many important conversations. Since Wrike sounds exactly like Reich, people get uncomfortable when it's mentioned. This is something you'll just have to deal with if you purchase the software because I don't imagine they'll be changing the name anytime soon.
Wrike is critical to my company. Without it, I'd be using 3 or 4 different solutions to do what I do with it.
- Project Scrum Boards. I have one user who loves lists. I prefer the board view. When we get a project manager pulled into a project they prefer using the Timeline or Stream views. All so easy to switch between.
- Conversion of notes and data collection into a project. We have so much research going on and dump tons of information into folders. When we're ready to pounce it's so easy to turn it into a full-blown project.
- The communication is so easy in Wrike. I know a lot of people love Slack, but Wrike does all of that plus more.
- An updated app that gives me the full Wrike experience on my phone. The app is great for communications and note taking, but not for managing the projects.
If you want a massive multi-year project with lots of resources and project managers all working together, perhaps a larger scale application would work better. But for startups, small businesses, Wrike is the application I will go to every time.
Wrike Scorecard Summary
Feature Scorecard Summary
Wrike is an all-in-one project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. The vendor’s value proposition is that their solution enables users to get an up-to-date picture of projects and keep their team aligned with their strategy and eliminates the need to have status meetings.
According to the vendor, Wrike helps solve: data silos, poor visibility into work status, and missed deadlines and project failures. Additionally the vendor says some of the main benefits of using their solution include: accelerating project delivery, keeping all team members on the same page and real-time collaboration. According to the vendor, their solution provides usability, customization and scalability.
|Wrike Professional||$49||per 5 users/month|
|Wrike Enterprise||Request a quote|
Every premium plan begins with a 15-day trial period to make sure Wrike is right for you.
Wrike Customer Size Distribution
|Small Businesses (1-50 employees)||20%|
|Mid-Size Companies (51-500 employees)||45%|
|Enterprises (> 500 employees)||30%|
Wrike Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Wrike Technical Details
|Mobile Application:||Apple iOS, Android|
|Supported Languages:||English, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)|