- It's better than Trello in that it helped us scale as our professional services organization grew.
- Wrike stood out from the rest by being a robust and flexible project management tool.
- Wrike has very clean and user-friendly interface. You don't have to hunt for your work or get hung upon technical glitches or errors, you see what you need to see when you want to see it.
- I would like to see Wrike extensions on Firefox too, not just chrome.
- Can sometimes be slow, but enough to disrupt my work in any significant manner (Unlike other systems)
- Wrike does a great job tracking tasks, and providing a space for project specific communication.
- Wrike is extremely useful for delineating responsibility and assigning projects digitally, and tracking the progress of those projects.
- The application is a great tool for compiling company info, and allowing users across the organization to access department specific info from all over the company.
- Setting up an entire project with dependencies etc. can be daunting and is a lot like databasing. It is not the most user friendly.
- Email notifications should be done differently. Users are alerted to every mention/inbox/project or task update, and then another general Wrike update email. It can become a bit much.
- Despite being a great tool for project management and task/project assignment etc., it promotes unrealistic goals when getting tasks/deadlines from users who have no idea what your workload is or what is on your task list.
- Projects and tasks. It's very easy to create a project or folder and subsequent tasks. When I used it for a larger team, we had an enterprise level subscription and the ability to create numerous folders and sub-folders. We planned out the entire folder structure, scheduled every marketing task and put everything on a schedule. Once it was set up, it was an invaluable tool for managing all of our activities.
- Project filters and views. You can drill down and filter projects to see specific timelines or tasks. I especially liked the feature where you could export the whole thing to Excel to manipulate further, or pass on as a report. Wrike can easily provide a clear picture of what's "on your plate" for a few days, weeks or even months.
- Interface. I'm a fan of clean UIs and Wrike has always been uncluttered (even with tons of tasks) and easy to use. The interface is glitch-free and I don't have any problems. Files upload, changes save automatically, etc. They regularly add new features and I like the integrations with Google Drive and dropbox. Many times, I upload comps or drafts of creative I'm working on, along with notes.
- Minor - assigning a default user. Each time I add a task now I have to assign a user. With me as the primary user, I would love to be able to set myself as a default. I've read some discussion on this and it can be done if you add the task under "My Work." When I'm adding multiple tasks, that extra step seems counterproductive.
- Wrike has a great timeline feature, that we use as a Gantt chart. Unlike other task management systems, this is included in the price and works very well. The milestones, dependencies, and subtasks make the charts very user-friendly.
- Wrike has an endless subtask system, which is necessary for our company. We looked at many different systems before selecting Wrike, and I was very surprised by the number of solutions that would only allow one level of subtasks.
- Creation of folders, projects, and tasks is extremely easy. It's also very easy to attach files, comments, and additional details. Much easier and faster than Teamwork.
- Inviting new team members and assigning them (or existing members) to folders, projects, or tasks is extremely easy and quick. Doesn't require a ton of additional clicks.
- The recurring task system is very broken. It currently just duplicates your task(s) x number of times instead of renewing them after a requirement is met (i.e. date range or status). This might seem trivial, which is how I expected it would be, but it's not. It can quickly clutter your timeline and make it very difficult to sort through your tasks.
- If you need to move subtasks between main tasks, the current solution is a bit of a runaround. Obviously, setting up tasks/subtasks right the first time will make things a lot easier for you, but just know that if you need to make changes and move subtasks later on, it's going to take some time to get them moved.
- The name is problematic. Anytime we tell people about Wrike (clients, employees, partners, etc.), they immediately question the name. This might seem like a dumb complaint, but it derails many important conversations. Since Wrike sounds exactly like Reich, people get uncomfortable when it's mentioned. This is something you'll just have to deal with if you purchase the software because I don't imagine they'll be changing the name anytime soon.
Wrike is critical to my company. Without it, I'd be using 3 or 4 different solutions to do what I do with it.
- Project Scrum Boards. I have one user who loves lists. I prefer the board view. When we get a project manager pulled into a project they prefer using the Timeline or Stream views. All so easy to switch between.
- Conversion of notes and data collection into a project. We have so much research going on and dump tons of information into folders. When we're ready to pounce it's so easy to turn it into a full-blown project.
- The communication is so easy in Wrike. I know a lot of people love Slack, but Wrike does all of that plus more.
- An updated app that gives me the full Wrike experience on my phone. The app is great for communications and note taking, but not for managing the projects.
If you want a massive multi-year project with lots of resources and project managers all working together, perhaps a larger scale application would work better. But for startups, small businesses, Wrike is the application I will go to every time.
- Ease of training and use. It doesn't take long to get a new user up and running.
- Easily customizable dashboards. It's extremely easy to set up a dashboard view with the information most important to your individual project management needs.
- Create custom project views. With a couple of clicks and/or drags, you can create any custom view required, and easily share it with others.
- It needs another, middle, level of access. When sharing in Wrike, you are granting unlimited access to edit/delete the tasks/projects. It would be extremely useful to have a view-only level of sharing. Especially useful for views (folders) we create for multiple project overviews.
- Streams! Seeing conversations in a filtered stream (like Facebook) helps me get caught up on what's happening right now within a particular department, project or personalized grouping.
- Updating! Real time updates from within the interface via streams, toaster pop ups, and notification center as well as immediate notifications via status bar on my phone or tablet. Not working on the interface? No problem -- You'll also get a daily summary of what happened or an automated email within 5 minutes if you choose to.
- Accountability! What I love most about this system is the accountability. The commenting, ability to link from one task to another, timers to show how much time was spent on each task (plus auto updates on timer comments along with regular comments) and history showing when a task was moved, reassigned, description changes and status changes.
- While Wrike is receptive to feedback, their formal channel for feedback collection places a limit on how many ideas you can "vote" on. Understandably, not all ideas can be implemented or must be put on a timeline for development.
- Of these limited requests that I'm able to vote on, these are largely rolled out for Enterprise version users only. One of their newest features available to me as a Professional user is changing the background colors. While it's a fun enhancement, I'd rather be able to create a group and assign a task to or update an entire group.
- Reporting from a user perspective, such as following the work of an individual to audit a problem or assist with a performance review.
- The ability to place tasks in multiple folders allows for some powerful organizational tools around your projects
- I like the communication tools built in to Wrike. Communication within the department is definitely improved.
- Wrike is easy to use and the client for Android works well for when you are mobile.
- It would be nice if the comment section for tasks had a editor tool so you could, for example, bullet your comments.
- Wrike can be used in Outlook, as well as on your mobile device making it accessible any where and anytime you need it.
- Wrike allows for multiple people to be assigned to a single task or to a folder allowing for more visibility and easier delegation of tasks.
- Wrike has multiple views that allow for each person to be able to track how they would like, whether it is in a list or a chart.
- Wrike allows for more than one user to update the same description of a task
- Wrike allows you to add revised documents to a single document for easier storage
- The task view can be a little difficult to navigate, they have filters, but they don't always filter the way you may like sometimes.
- If you have twenty items on your tasks list they show all unless you mess with the filter, they should hide dependent tasks until the parent task is complete or at least add a feature to allow to do this, not everyone wants to see whats coming if they cannot work on it yet.
- The reporting that you can pull. I know that the enterprise has different reporting functions, but the professional should have a report that you can pull per folder group as well.
- Wrike folder structure approach is very intuitive and easy to learn. Plus it provides a lot of flexibility.
- The tutorials/help resources provided by wrike, as well as the customer support, is very good.
- Wrike's timeline and dependency feature made it easy to stay on top of multiple projects and extend/shorten them as things evolved.
- Better integration with Gmail calendar would be really helpful.
- The organization ended up leaving wrike in Aug 2015 due to the price increase. It was then too expensive for how the organization was using it.
- Wrike simplifies management of projects for multiple individuals.
- Wrike is a cost-effective solution for our organization.
- Wrike helps me communicate with other functional units on actual progress while highlighting what has been completed, and what steps still need to be taken.
- I would like to see a different billing module included so one of my licenses is not being burned on a person from billing.
- I would like to see a view of all projects in one area with the capability to quickly move projects from one person to another when the need arises.
- Wrike offers custom fields including data accumulation for every project/group, so you can track any kind of project in any business.
- You can use Wrike together with clients or partners by inviting them with different user rights.
- You can manage different accounts for e.g. different companies you work for with only one login. For example you can manage an enterprise account for your company, and a simple account for your private projects without either parties notice/each other if you don't want to.
- The iOS apps need more functionalities of the web version.
- It should be possible to start the enterprise plan with less than 25 users.
- A desktop app for OS X/Windows would be great so that working offline would be possible (it's sad but a reality that there are still areas where there is neither wifi nor LTE and this is really a pain if you travel a lot but want to work).
From my point of view Wrike is perfect to become the new center of a company's work and knowledge but this would also mean that if some departments of your company don't work with Wrike, that they could lose "the connection" to the others.
2. Question: Do you need custom fields?
For us this was the main question on whether to chose the professional or enterprise plan.
3. Question: Do have someone in your team who keeps taking care that everybody is following the rules?
We started using Wrike without a dedicated person in charge for having an eye on the way people use Wrike. Wrike is really powerful but it's also easy to find "work arounds", so I recommend that you get someone who checks the small, personal tweaks.
- Collaborative platform. If in a shared folder, everyone can input and comment on the tasks and how they are being done.
- Customization. You can change almost anything to fit your needs, as I said before we are implementing Holacracy and OKRs and they're working perfectly.
- Information digest. You can always find reports and analytics on the tasks done on a week, or on a daily basis in order to see where you're being more or less productive.
- Sometimes when readjusting the size of the window Wrike doesn't adjust to the size.
- Timeline mode can be better at refreshing changes.
- Custom fields are a little tricky.
- Wrike's dashboard is an integral part of my day. Their dashboard is fully customizable and allows you to see tasks that you have due in the coming days/weeks as well as tasks that you have assigned to other team members and what their status is.
- The chat and comment features in Wrike have allowed our team to move away from email as our main form of communication. Gone are the days of a cluttered inbox.
- The file versioning feature is really useful when dealing with edits and multiple copies of the same document. Before Wrike we would often be working on multiple versions of the same document and combining edits and comments was always a pain.
- The subtasks could still use some improvement in wrike. Specifically how the due-dates of subtasks relate to the parent task. Conceptually it doesn't make sense that a sub task could have a due date that is past the due date of the parent task.
- Repeating projects (events, publishing tasks) can be cloned, meaning that one can take an existing project with a task timeline, replicate it with a new deadline, and rename it.
- Because it is web-based, we can access it from anywhere and any device.
- Wrike uses something you already use: email, and makes it efficient.
- The iPhone interface could be much better in its GUI. I the end though, it probably just needs more screen than it can get on a smartphone.
- It would be great if it could create calendar events.
Review: "Wrike is "the rookie assistant" that evolved fast into a powerful task management and collaboration tool for our team."
- With Wrike, compared with other apps you get unlimited number of projects to manage, and great flexibility to adapt the app to your needs by using the folder structure
- Very nice user interface, lots of features available right from the Workspace, yet simple enough and with online support- a nice Wiki and lots of Video Tutorials
- I found the Outlook Add-in app very useful to use in the transition process (still using e-mail ... but only for general tasks involving people ouside my team); not good enough in older versions, but was continuously improving over the year - with a responsive customer support also.
- Adding a task to multiple folders does not create copies, it's the same task in another context; it can function like a tag so you can have different perspectives...
- Time tracker with automatic pause/ stop when you start working to another task; helped me to estimate future task duration for similar or related projects
- I use a lot the Workload view - it gives you an aerial overview of teammate's calendar and simply by drag & drop you can handle conflicts and reassign tasks to someone else if somebody gets flooded with requests. Dragging start or end dates in the Workload view is also a breeze.
- Powerful search engine; search for folders or all content
- Wrike is very flexible and with such flexibility some trouble may come along. For example, with the folder structure, you can easily move a task or an entire folder to a wrong folder by mistake (with drag and drop). Not always you have the possibility to undo such a mistake. Example no.2: tagging is very useful, yet confusing sometimes. If you use more than a few tags for a task, not all tags will show (or "have room" in the task header).
- You can create project templates (sample tasks with a given schedule exported into a file) but you will find them difficult to design and apply. There's a new implemented copy function which seems to be more useful.
- I would like to see some useful functions like advanced folder sharing and more customization into the cheaper professional subscription.
You should consider Wrike if :
- You are on a low budget for a powerful project portfolio management tool or a collaborative tool (like AtTask for example)
- You have a few ideas of how you should organize your processes but you don't want to lock your teammates creativity into a maze-flowchart punctuated with "done" checkboxes.
- Your team is not so computer-savvy.
We have been using Wrike for 2 years. I find it flexible and powerful; tasks can be easily categorized to allow you to handle your work in a variety of ways.
Wrike is a very useful tool for managing projects and tasks which makes your work easier and more effective and it helps the department in our company to keep organized. The communication between other departments in our company is much better and helps to get things done more effectively. The email to task function and the Google Chrome integration are perfect goodies. In the dashboard you have a perfect overview to all assigned, to do and overdue tasks and in activity stream you get news about the work that is done by your team. Wrike is improving continually and over time they have developed many new features in order to achieve better efficiency. Best of all, they take user feedback to make their changes. I'm looking for new ideas, they will surely come up with.
- Powerful tool for collaboration with your team.
- Perfect structure because you can tag tasks to different folders.
- MS Outlook add-on with email to task function.
- No export of the whole folder structure with the users who are directly shared with.
- No export of the users/collaborators full list.
- No flexibility for group avatars or platform colors or fonts.
- Different views for different business needs: Our developers mostly use the list view, since they are most interested in "what are my tasks" and "how's the priority". For project planning, the timeline view is a great tool; our controlling people love the Workload view since this is a great place to do ressource planning. So it's all about tasks, but they different views on it makes Wrike quite powerful.
- Gmail integration. In our company, we use Google Apps/Gmail web client. The Wrike gadget for email integration really improves our workflows. Often, tasks which have to be done, are hidden in emails - with the Gmail gadget, it's easy to create and track tasks from within Gmail.
- The support. I have never experienced such a great and motivated support staff. No matter if I contact them via Email or web chat, they really want to solve my issues. Several times I had some questions and feature requests which then were handed to the Wrike developers - I always got a response on if/how the things can be implemented.
- Duration vs. Effort. For us, the two most important measures when planning projects and ressources are the duration and the effort. A task might take 4 days to fulfill, but is only 14 hours of effort (because of idle/waiting times,...). Right now, Wrike only is based on durations - there is no automatic way to calculate the effort or the other way round (this is an area where MS project still is the best in my opinion).
- The costs of the Enterprise version. The Enterprise edition costs about 3-4 times as much as the Pro version. Features like Custom Calendars or Custom Fields are only available there - although these features are awesome, we don't see why they are only available in the expensive Enterprise version. We would be willing to pay additional money for these single features...
- Easy way to assign tasks.
- Easy way to organize your work and the tasks of each user.
- The interface makes communication easy, its like you are in a social network.
- Easy access to modules of the platform.
- Managing cost during the project
- Managing a baseline to compare the present of the project
- Sometimes the connection between Google docs and Wrike, does not work as expected.
- Wrike needs to compare the name of a task in a project, to avoid duplicate names.
Some things to ask about:
- The size of your project
- Whether you manage a large project into small pieces
- Whether each part of the project is managed as individual projects
- Customer Support-Quick and Easy to work with
- New ideas being rolled out constantly-keeping up with suggestions and requests
- User Friendly
- I would like to be able to set a time for reminders, not just a day
With Wrike we are now able to easily assign, track and monitor our projects, with all tasks added and accountable for. No longer do we have to worry about little aspects falling through or being forgotten about, and with the easy layout any staff member can quickly read through the notes and tasks and be updated on where a project is at.
- Allows tracking of individual tasks of a project.
- Including emails as part of the tasks and project notes.
- Collaboration with different users on one project.
- Does not allow for time tracking / invoicing to a client.
- Does not have a client portal access.
Wrike Scorecard Summary
Feature Scorecard Summary
Wrike is an all-in-one project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. The vendor’s value proposition is that their solution enables users to get an up-to-date picture of projects and keep their team aligned with their strategy and eliminates the need to have status meetings.
According to the vendor, Wrike helps solve: data silos, poor visibility into work status, and missed deadlines and project failures. Additionally the vendor says some of the main benefits of using their solution include: accelerating project delivery, keeping all team members on the same page and real-time collaboration. According to the vendor, their solution provides usability, customization and scalability.
|Wrike Professional||$49||per 5 users/month|
|Wrike Enterprise||Request a quote|
Every premium plan begins with a 15-day trial period to make sure Wrike is right for you.
Wrike Customer Size Distribution
|Small Businesses (1-50 employees)||20%|
|Mid-Size Companies (51-500 employees)||45%|
|Enterprises (> 500 employees)||30%|
Wrike Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Wrike Technical Details
|Mobile Application:||Apple iOS, Android|
|Supported Languages:||English, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)|