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Wrike is mainly used in our Marketing Department but recently other departments have started adopting usage more often as they have seen how successful it has been for our department. Wrike solves many problems by keeping us on track, helps keep projects and other tasks from "falling through the cracks" and keeps important details and information at our fingertips. Instead of searching through hundreds of emails, a folder, project, or task will have all the information and the related emails in one place making finding things simpler. Wrike also eliminates the handwritten "To Do" list with the inclusion of the daily My To Do feature.
- Creating forms and collaborating with bitly to access forms from anywhere.
- Email integration.
- Dashboards to track progress of anything at a glance.
- Task prioritization. While there is currently a "high importance" option, there should be levels of priority including High, Medium, and low level priorities.
- More customizable features including backgrounds, etc.
- Ability to add an email address that is a shared group as opposed to limiting to just one person.
October 30, 2020
The Georiga O'Keeffe Museum uses Wrike throughout the organization. Some departments have been using Wrike for years, while others have been driven to use (and appreciate) Wrike by the COVID-19 pandemic and working from home. As the primary administrator for Wrike for the O'Keeffe, I have worked with departments across the O'Keeffe - from Collections and Interpretation to Advancement and Communications - to suit varying needs. Over the years, Wrike has helped to consolidate work. Teams now use Wrike to generate recurring meeting agendas and shared notes. Wrike centralizes communications on projects and works seamlessly with Dropbox, where shared files are maintained. Most significantly, Wrike Blueprints have helped us to identify repeatable workflows, so we don't have to waste time and effort remembering the same sequence of tasks over and over again. It's awesome!
- Wrike is a robust tool - so it can be tailored to suit your team's need.
- Wrike's customer service is topnotch! Their team responds within 24 hours and is always excited to teach me new and more efficient ways to benefit my team.
- Wrike is constantly innovating. Their product team really does take customer feedback into account and rolls out updated tools with quick instructions for immediate use.
- Wrike's Blueprints are my absolute favorite! I have been able to simplify so many workflows and projects by identifying and documenting repeatable sequences of tasks, saving me mental load and sleep! I love not waking up in the middle of the night because I forgot a task!
- Wrike's Dashboards are a game-changer. I don't have to hunt through folders and projects to figure out what is expected of me from day to day - my dashboard tells me everything I need! Recently, I project managed the O'Keeffe's reopening to the public after closing due to the COVID-19 Pandemic. My Reopening Dashboard gave me a quick status check on the many tasks the O'Keeffe's COVID-19 Taskforce was working on to get the Museum back open.
- Wrike is so robust that it can be overwhelming for new users and teams.
- The flexibility of Wrike really requires a system champion. Someone who will define folder structures, workflows, and general use for teams. Without a person making those decision, I've seen teams opt to ignore the tool rather than try to figure out how everyone else on the team is using it.
- Like any new tool, Wrike is a workflow disrupter. I think Wrike could do a better job managing expectations with new teams. I've watched a lot of team members get frustrated because the learning curve is much higher than they thought. People think the tool will fix underlying communications problems, but they don't always get that they get what the put into it, causing unnecessary aggravation for users.
- Wrike requires regular trainings by an organization's administrators. I was brought on at the O'Keeffe because after 3 years of attempted use, there was no system champion defining use and driving buy-in. I think Wrike does a great job at ongoing customer support, but I think Wrike could be more clear during initial set up about the need for an "on-site" expert.
- I have found that user buy-in can get bogged down by jargon, the difference between a "task," "project," and "folder." I think there's an opportunity for Wrike to do more specific overall project management training for new sign ups.
December 02, 2020
We use Wrike in our graphic design, marketing and sales departments. It has streamlined our design process, allowing the designers to send proofs to our customers and collaborate through the proofing tool. This has reduced the amount of miscommunication that took place in our previous process of sending the proof to the sales person who would then send it to the customer. The customer would then respond to the sales person with changes that would be relayed back to the designer. It has increased our productivity and the speed at which we can get jobs done. We also use this in our marketing department for internal approvals on marketing campaigns, which has kept us organized and on task.
- Keeps our campaigns organized
- Speeds up the approval process
- Easy collaboration tool
- Notification emails would be better if they were branded with our own email address
- Needs more instruction for the person using the proofing tool
October 30, 2020
It is currently used by our client services team to manage account tasks and have high-level reporting dashboards for our management team to review at a glance. We also use it to request specific tasks across other departments such as our data team and our analytics team.
- The ability to create custom dashboards makes it very easy to see the status of your tasks at a glance.
- It's great that you have the ability to not only assign people to tasks, but also to tag them in comments for easy follow-up, keeping everything in one place. No need for unnecessary emails!
- I love that you can create individual work spaces and projects within those spaces, with the option to create automatic tasks for specific types of projects, so every time a new project is created, the same type of tasks are automatically created.
- I'd like some additional options for filtering or organising my inbox based on topics, project, assignees, etc.
October 30, 2020
We have about 1200 users in Wrike, and use this across several domains. We primarily use this as our collaborative work management tool. Additional uses are Project Tracking, Resource Management, Proofing, Intake processes - and general project management. Wrike is used seamlessly across many offices, when cross-sharing data and resources is relevant.
- Communication and Track organization across the project steps.
- Reporting, dashboards and multiple ways to output data to relevant parties.
- Customizable and configurable as each office has different requirements for overall setup and processes.
- Improve communication on new features and updates available.
October 30, 2020
We use Wrike to manage our marketing team's tasking, plan our content calendar, and edit creative. It is great because we can invite collaborative users to review pieces as needed without them needing to be full system users.
- Supports a virtual team during COVID-19.
- Facilitates a collaborative editing process when designing creative pieces.
- Manages an organized approval workflow.
- Visually demonstrates workloads and task priorities.
- I wish it was a bit faster when downloading large files for editing.
Wrike is being used as our primary project management software. We use it to manage client implementations and utilize the reports and dashboards to track and measure KPIs. It's being used across our entire organization; we have over 700 users in Wrike. It addresses the need for transparency across projects and departments. The communication functions within Wrike are fantastic, and our users love how easy they are to use and learn.
- Communication within projects and tasks
- Organization options of projects and tasks
- Reporting and dashboard options
- Customer service and support
- Built-in help centers and documentation
- Improved load times for accounts with large amounts of data
October 29, 2020
Our marketing department uses Wrike to ingest and track all requests. We have a project flow using a Wrike template for each type of project. With Wrike, we're able to track projects, bring in stakeholders, perform progress reviews, formalize deployment across channels, and then archive the entire process. We can go back and find anything we've done in the past in a 100% centralized fashion.
- The search engine is incredibly robust and fast.
- Review functions are pleasant and easy to use.
- It helps keep me organized with multiple ways to categorize my tasks.
- It makes me feel accomplished by displaying everything I've gotten done.
- Responsiveness of both web and desktop versions doesn't run as fast as I think, leaving me to wait on loading screens.
- If a user fails to tag someone, they aren't warned and messages often go unnoticed.
- When I star just a subtask, it doesn't show up in my starred tab. I have to star a cover page or it doesn't work.
August 24, 2020
Wrike is being used company-wide and is heavily used in marketing for file review, project tracking, and prioritizing. It addresses the problem of keeping track of ideas while also providing statuses and a place to collaborate on files for committed projects.
- Project workflows offer quick views into the status of an item.
- Adding dependencies eases linear project thinking and anticipates when an item can be worked on.
- The unread style of the inbox while also having a preview of comments makes skimming for priority easier.
- It would be nice to have the dashboard folder pickup have an "exclude this folder" option.
To my knowledge, it's currently being used by our Communications department. It has allowed for quick, direct interactions regarding projects and scheduling. We use it for our daily tasks, like writing copy and delivering it to project managers and superiors. We also use Wrike to view quarterly budgets and planning.
- Communication
- Meeting deadlines
- Functionality
- Navigation could be made simpler
- Changing task status
- Projects occasionally disappear if self-made
Wrike is used across our organization for project management. It addresses communication gaps when using email and puts everything into one place which makes tracking of conversations way easier than before. Also Wrike allows us to get buy-in from other departments by simply "@" different people in a Wrike comment.
- Sharing amongst team members
- Overall visibility
- Security
- Not needing to use email!
- Hard to navigate
- Multiple levels makes it hard to understand
- Finding things usually results in just doing a search
- Moving tasks into new areas is cumbersome
October 31, 2020
We are a digital marketing agency which serves to big clients of very different backgrounds so we needed a tool for the organization, coordination and tracking of projects which may have dozens of different tasks and subtasks performed by many departments at once. Wrike has proven to be an excellent tool for those purposes because it allows us to map the process for whole projects, classify its different aspects, tag team members, share documents, give feedback and track how much time is used across different tasks.
- Ease of use and setting.
- Allows clear communication and collaboration between teams.
- Great search engine.
- Tracking of productivity.
- Alarms for back-logged tasks and useful notification system.
- If not well configured, the notifications may be very excessive.
- It doesn't let you know how much storage it has until you're very near the limit point.
- Ocassional lag.
October 30, 2020
We use Wrike to manage operations and administrative projects. It also is how we initiate requests for case note reviews and track outgoing deliverables. It is used across the organization but only administrative/supervisor staff have accounts.
- Creating databases of project completion.
- Providing visibility across departments.
- Centralize projects.
- Could improve ability to search all parts of the database.
- Needs more form/request options and flow.
- Providing a free view-only user option.
October 30, 2020
Wrike is used throughout our organization in order to successfully collaborate on tasks and projects that are either departmental or inter-departmental. By being able to set dates for completion as well as assign sub-tasks to either individuals or groups, Wrike has made the project management process a lot more streamlined.
- Assigning tasks and subtasks to the correct parties.
- Assigning due dates to stay on task.
- Keeping track of what we have accomplished throughout the year.
- Being able to "at mention" someone within the body of the project or task and not just in notes.
Right now Wrike is being used exclusively by the creative department to manage requests and projects from team across the entire company. We would love for other teams to purchase Wrike so they can have a more well-rounded experience and truly understand how much content we are working on each week.
- Dashboards help me see what work needs my attention.
- Inbox keeps me up to date on comments and feedback.
- Stream allows me to see all my work chronologically.
- Love the fact that there's a desktop app and not just a browser experience.
- Dashboards doesn't automatically sort by due date.
- I get a LOT of email.
I'm a graphic designer in the creative team. The entire creative team uses Wrike on the daily basis to review assets. It's super helpful because we're able to manage all of our tasks in Wrike. With that being said, assign to designer, receiving copy, and uploading assets for review. It's a great platform to communication with other team members and review large assets.
- Status of the task.
- Clear dashboard.
- Dependency of tasks.
- Overdue tasks are not in the order by urgency.
- When you select "highest importance" it gets lost because icon is so tiny on the top. If there's a way for other team members to visually see that it's highest priority, then that'd be great.
- When a task is over due, it's not as visible.
- Trouble with uploading large file.
October 29, 2020
Wrike is used across our whole organization. We use it to track our client work, keep track of internal documents, and for HR practices. We also utilize the time tracking feature for contractors. Our motto is "everything in Wrike" and this ensures we will be able to track everything we need to keep our business running.
- Dashboards are helpful in reviewing the statuses of certain tasks.
- Using Zapier connections helps us to customize our Wrike experience to the needs of our business.
- Task dependencies are very easy to create and help push projects along.
- The desktop app can crash a lot sometimes causing notifications not to work properly.
- New feature rollouts could be announced more frequently. Usually I will log in and find something has changed and won't have known there was going to be an update.
- I wish there was a way to share comments from one task to the way you can quote a comment from a user within the same task.
October 14, 2020
It is used across the whole organization for process management. We are an advertising company that serves clients nationwide focused on print and static digital advertising. We build our artwork and manage it through the creative-to-print process in Wrike. Once we have an advertising plan for a client, we insert it into Wrike and each department is alerted and begins work on their part of the process. It really solved the communication lag between departments and optimized the amount of time that account staff were going back and forth and chasing things down from different people, everything is now in one place and everyone has visibility into what's happening at each level.
- Visibility into workflow and process
- Timeline management and scheduling/due dates
- PDF editor
- Any sort of monetary or number roll up reporting
- Setup and duplicating/starting new tasks
- Projecting future tasks based on ones being completed
August 21, 2020
It is primarily used by my team, which consists of 6 users.
- Project and task organization
- Presentation of project plan
- Sharing details with others
- Tracks progress of deliverable
- Create standard templates reflecting process steps related to a deliverable
- Reports; need more flexibility in taking items for the purposes of summarizing activity
- UI could be cleaned up so navigation between panes is smoother
August 18, 2020
Wrike is being used within the Marketing department of our organization. It is used to organize a continuous cycle of annual projects within the department.
- Keeps project communication in one place.
- Multiple ways to organize projects, assets and team members.
- Once you understand the structure, Wrike is very easy to use.
- Wrike is a Project Managers dream software!
- While the "Forms" aspect of Wrike is amazing, there are some areas that could be improved. Not much else to say - Wrike is constantly updating and adding features. They also listen to community feedback.
August 12, 2020
It is used by the Customer Experience team for all project deliveries, tracking pipeline, and tracking project risks and issues. Main users are Project managers, engagement managers, project coordinators, and finance.
It addressed a lot of former issues. We needed a single source of truth in tracking project timelines, allocating tasks, and tracking the capacity of project managers. it also made it easier for our monthly reporting.
It addressed a lot of former issues. We needed a single source of truth in tracking project timelines, allocating tasks, and tracking the capacity of project managers. it also made it easier for our monthly reporting.
- Task management and allocation
- Creating project timelines and gantt charts
- Making it easy to create project templates
- Daily snapshot of to-dos
- Reporting, snapshots of project progress, reporting
- Communications - email integration (still a bit clunky)
- Producing reports could be better.
- It could be simpler - big learning curve.
August 12, 2020
Wrike is used across the entire organization. Marketing uses Wrike particularly to run our Agile system. We create boards in which we run and manage our two-week sprints. Other departments practice a typical L10 form of organization but use the same tool.
- General management of team tasks
- Project/folder organization
- Auto adjusting for timelines and dependancies
- Tagging tasks inside of Wrike, rather than finding the task and copying the link--would be great to type @task name and have it appear. (This feature works for subtasks but not for commenting, see Asana :)
- Prioritization. Because of the lack of headers, it is difficult to organize our backlog of work according to priority. Currently, we have to create a separate workflow for our backlog to prioritize and then move the task to a different workflow when it is put into progress.
August 12, 2020
We use Wrike as a project management tool across our whole organization, with some departments using it more frequently than others. It helps us look at deadlines and plan our projects, as well as communicate about our projects and store documents and deliverables related to projects.
- Wrike can handle dependencies for tasks which helps us know what tasks are first and which come next.
- Wrike can allow you to tag users easily which helps you notify your teammates of communication that involves them.
- Wrike allows you to customize the background of the software which is fun and keeps it interesting.
- Wrike has so many different ways you can use it, which is hard because our team keeps relearning different ways to use it. We are hopefully deciding on one way that we like to use it!
- Wrike is difficult to learn and has nuances in the software.
- Wrike can sometimes hide tasks that you swear you just created and then you can't find them.
October 29, 2020
Wrike is mainly used by the marketing department to help with project management and team alignment. We do have request forms that allow other departments to ask for marketing operation requests and various events. We rely on it more heavily now that we are in a work-from-home model.
- It is really helpful to see what the team is trying to do and align our work with our strategy.
- It helps with my personal workload and keeps me on track.
- It gives the team good visibility.
- It does add a lot of clicking into my daily routine.
- It can sometimes be hard to find my what is required of me if I'm not tagged in the statement.
- It can be tough to get others buy in at times.
October 29, 2020
We use Wrike for our division, which consists of approximately 25 members.
Before implementing Wrike, we were not able to see who is responsible for what project. The big problem was that we could not see who was working on what kind of tasks after we started working remotely due to covid-19.
Now using Wrike, leaders can see all the tasks and plans that members have, and we can even visualize how we spend our working hour with graphs.
Before implementing Wrike, we were not able to see who is responsible for what project. The big problem was that we could not see who was working on what kind of tasks after we started working remotely due to covid-19.
Now using Wrike, leaders can see all the tasks and plans that members have, and we can even visualize how we spend our working hour with graphs.
- Plan and share the tasks that employees are going to have
- Analyze how employees spend time during their working hour
- Can use task as a white board that can be seen by any members
- Can generate repetitive tasks automatically but time track must be set manually
- Gantt chart is not really easy to use
- Integrating functions with other application (Google, Microsoft) is not free
Wrike Scorecard Summary
Feature Scorecard Summary
What is Wrike?
Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of leading brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.
Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.
Collaboration: Bring your enterprise together, regardless of where people are with Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easy.
Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.
Wrike Screenshots
Wrike Videos (6)
Wrike Downloadables
- Free ebook: 5 most common mistakes made by project managers
- The Marketing Executive’s Guide to Leading Business Transformation
- From Process to Automation: The Professional Services Work Management Benchmark Report:
- Customized & Configured: The Secrets Behind How Leading Companies Achieve Consistent Growth
- Collaborative Work Management for Creative Teams: A Buyer’s Guide
Wrike Integrations
Google Drive, Box, Dropbox, Salesforce.com, Slack, Zendesk, Marketo, HubSpot Marketing Hub, Harvest, SurveyMonkey, Bitium, The Okta Identity Cloud, WordPress, HipChat, QuickBooks Desktop Pro, GitHub, ProofHQ, Zapier, NetSuite ERP, Tableau Server, Outlook, Apple mail, MS project, MS Excel, Jira
Wrike Competitors
Wrike Pricing
Starting Price: $49
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Wrike Free | $0 | |
| Wrike Professional | $49 | per 5 users/month |
| Wrike Enterprise | Request a quote | |
| Wrike for Marketers | Request a quote | |
| Wrike for Professional Services | Request a quote | |
| Wrike Business | $124 | per 5 users/month |
Every premium plan begins with a 14-day trial period.
Wrike Customer Size Distribution
| Consumers | 5% | |
| Small Businesses (1-50 employees) | 20% | |
| Mid-Size Companies (51-500 employees) | 45% | |
| Enterprises (> 500 employees) | 30% |
Wrike Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
Wrike Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Languages: | English, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil) |