Overview
What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Navigating Success with SAP Sales Cloud
Your new Sales shooter
Tailoring Success for Every Business Need
Great Cloud base full option sales platform
A Deep Dive into SAP Sales Cloud
Salesforce at a glance
SAP Sales Cloud in a water/construction industry.
SAP Sales Cloud: Elevating Sales Strategies to New Heights!
A complete solution for sales professionals.
SAP Sales Its promising!
Streamline your entire Sales and marketing process effectively
All-in-one Sales Cloud Solution!
SAP Sales Cloud: a pricey yet suitable alternative
SAP Sales Cloud Review.
How SAP Sales Cloud Differs From Its Competitors
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
Integration with ERP systems allows SAP Sales Cloud to access comprehensive customer data, including transaction history, order status, and customer preferences. This 360-degree view enables sales teams to have a more informed and holistic understanding of each customer.
Rea…
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
- Visibility Boost: Real-time customer data improves decision-making.
- Efficiency Gains:Automation speeds up processes and minimizes errors.
- Unified Customer Experience:Cross-departmental info ensures a seamless customer experience.
- Simplified Complexity:Handles …
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
SAP Sales Cloud Streamlining Business Processes
It streamlined the coordination between sales, marketing, finance, and …
SAP Sales Cloud Streamlining Business Processes
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Opportunity management (94)8.585%
- Customer data management / contact management (98)8.282%
- Workflow management (98)8.282%
- Contract management (93)7.373%
Reviewer Pros & Cons
Pricing
What is SAP Sales Cloud?
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Sales Force Automation
This is the technique of using software to automate certain sales-related tasks.
- 8.2Customer data management / contact management(98) Ratings
The software acts as a single source for all customer data and enables users to access that data efficiently.
- 8.2Workflow management(98) Ratings
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
- 8.1Territory management(86) Ratings
Users can defines salesperson territories based on customer or market characteristics.
- 8.5Opportunity management(94) Ratings
Users can track deals and create quotes.
- 8.1Integration with email client (e.g., Outlook or Gmail)(91) Ratings
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
- 7.3Contract management(93) Ratings
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
- 7.8Quote & order management(90) Ratings
Users can create, process and fulfill price quotations and sales transactions.
- 8.1Interaction tracking(93) Ratings
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
- 6.6Channel / partner relationship management(91) Ratings
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Customer Service & Support
This component of CRM software automates help desk, call center and field service management.
- 6.3Case management(82) Ratings
This includes incident/ticket creation, routing, escalation, and resolution.
- 7.7Call center management(77) Ratings
This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.
- 8Help desk management(78) Ratings
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Marketing Automation
This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.
- 7.3Lead management(88) Ratings
This includes lead generation, scoring, qualification, routing, and nurturing.
- 7.8Email marketing(78) Ratings
This involves the ability to send mass email to groups of people based on particular qualifications.
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
- 7.6Task management(91) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 6.8Billing and invoicing management(78) Ratings
This includes automated invoice creation and billing.
- 7.2Reporting(86) Ratings
Software provides a broad range of standard and the ability to build custom reports.
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
- 7.4Forecasting(88) Ratings
The software helps users accurately forecast sales based on volume and conversion metrics.
- 6.7Pipeline visualization(89) Ratings
Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.
- 8Customizable reports(92) Ratings
Users can create reports and dashboards unique to their needs.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 7.8Custom fields(92) Ratings
Users can create custom fields to store additional information on standard and custom objects.
- 7.4Custom objects(89) Ratings
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
- 8Scripting environment(80) Ratings
Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.
- 7.2API for custom integration(83) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 9Single sign-on capability(92) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 8.2Role-based user permissions(90) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Social CRM
This component of CRM software helps companies leverage social media in engaging with customers.
- 8Social data(67) Ratings
The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.
- 6.8Social engagement(65) Ratings
The software can facilitate and track engagement with customers via social channels.
Integrations with 3rd-party Software
This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.
- 7.9Marketing automation(78) Ratings
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.
- 8.4Compensation management(66) Ratings
The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.
Platform
- 8.3Mobile access(82) Ratings
Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SAP Sales Cloud?
Connect data and sales processes:
Unite data, processes, and people to deliver sales engagements that drive revenue and customer loyalty
Leverage insight to accelerate sales:
Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business
Adapt and capture new opportunities:
Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities
SAP Sales Cloud Competitors
SAP Sales Cloud Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(204)Attribute Ratings
Reviews
(1-25 of 60)SAP Sales Cloud Review
- Easy Integration
- Reports and Analytics
- Customization
- Expensive
- Not suitable for small business
- Difficult to integrate with Non SAP products
Navigating Success with SAP Sales Cloud
- Enhances overall efficiency and productivity.
- Implements automated workflows for increased efficiency.
- Effectively manages large volumes of lead and potential data.
- User-Friendly Surveys
- Lightning Interface
- Easy of access on Mobile
A Deep Dive into SAP Sales Cloud
- Forecasting and Planning
- Integration
- Customer Relationship Management
- Mobile Accessibility
SAP Sales Cloud in a water/construction industry.
- Manage opportunity influencers like promotors and detractors.
- Manage customers information.
- 360 customer view.
- Sales forecast.
- Manage sales lifecycle.
- Mobile app too heavy and slow.
- Mobile app user interface.
- Improve web execution.
- User friendly surveys.
SAP Sales Cloud: Elevating Sales Strategies to New Heights!
- Sales Automation
- Customer Engagement
- Sales Performance Management
- User Interface (UI) and User Experience (UX)
- Customization Flexibility
- Integration Capabilities
SAP Sales Cloud is well-suited for large enterprises with intricate and multi-faceted sales processes. Its ability to handle complex sales workflows, from lead generation to deal closure, makes it beneficial for organizations with diverse sales activities.
Less Suited:
Small businesses with straightforward sales processes and limited resources might find SAP Sales Cloud to be more feature-rich than necessary. A simpler CRM solution might better suit their needs and budget.
Well Suited:
Organizations already invested in the SAP ecosystem, including SAP ERP, may find SAP Sales Cloud advantageous due to seamless integration capabilities. This allows for a more unified and streamlined business process.
Less Suited:
If an organization's culture or employees are resistant to change, the comprehensive nature of SAP Sales Cloud may face challenges in adoption. Extensive training and change management efforts may be required.
A complete solution for sales professionals.
- The lead and prospect management module of SAP sales cloud is very comprehensive good.
- The ability to customize reports are very helpful and handy.
- Integration with other sales tools is holistic and seamless
- The offline syncing functionality could be greatly improved
- Accessing SAP sales cloud on mobile devices is a bit of a challenge.
- Tracking the version history is not very accurate sometimes.
SAP Sales Its promising!
- Administration of Prospects, Quotations, and Leads.
- view all client data within the ERP system.
- Configurable Approval Workflow with management Control.
All-in-one Sales Cloud Solution!
- It is efficient in sales forecasting and pipeline management.
- Its CRM is very comprehensive and easy to go.
- It provides nice collaboration between sales teams and customer engagement.
- I think user interface should be little clean.
- There should be more third party email integration.
- Mobile user experience of on-the-go sales representatives should be smoother.
SAP Sales Cloud Review.
- Track Prospects.
- Track Pipeline.
- Clean UI.
- Mobile
- Slow to process.
- Given management ample and useful data to work with
- Connected every aspect of the business
- Made the lead capture process more efficient
- Issues with formatting in case of uploading documents in the tool
Great product for collaboration.
- We can get all our reports in one platform.
- The collaboration between teams.
- There are great customization capabilities.
- Occasionally, the loading time can be slow.
- The training was a bit arduous, but once you get the hang of the process, it's pretty easy.
- The customer service tickets could be responded to a bit faster.
One answer: Valuable features for customers
- easy to integrate for developers with current solutions
- learning curve medium, all employees understand but takes time and effort
- complex to understand analytics but good approach with headdache issues
- Business units complex, employees need much time for understand platform
- Integration "as-is" is very easy, but on-premise tools required hard work for integrate
- Price is very high, we think in favor of other platforms in the cloud
- Mobile Accessibility: The mobile app of SAP Sales Cloud allows users to access critical data and perform tasks while on the go. This is particularly valuable for sales representatives in the field who can update information, check leads, and manage customer interactions from their mobile devices.
- Quote-to-Cash Automation: The platform seamlessly manages the entire quote-to-cash process. It automates the creation of sales quotes, tracks orders, and ensures that the fulfillment process aligns with the customer's expectations. This reduces errors, accelerates sales cycles, and enhances customer satisfaction.
- Cost and Licensing: Pricing for SAP Sales Cloud can be high, especially for smaller businesses. More flexible and cost-effective licensing options or scaled-down versions for small businesses could help expand its user base.
- Real-time Collaboration: Enhanced real-time collaboration features could be valuable for teams working together on sales deals, enabling smoother communication and collaboration within the platform.
1. Automate time-consuming sales processes
2. Provide a faster/better sales experience to our leads
3. Expand our ability to reach out to more prospects
- The custom properties are very helpful. We've utilized these a lot to boost our automations
- Managing our pipelines is pretty straightforward and largely error-free
- There are A/B test options for a lot of things, which helps us bring in data to things like email sequences to easily find the better one
- It doesn't support associating properties with each other except for contact-company-deal records
- It's priced much higher than other CRM tools
SAP Sales Cloud, The one and only
- management
- keeping track
- Integration with other tools/softwares
SAP Sales Cloud a right fit for large scale business
- Sales Automation Journeys
- Deal and Opportunity Management
- Customer Experience Engagement
- Integrations with CMS
- Integration with Products like Experro
- Headless CMS and robust campaign management
- VAT Reporting and Integrations with Payment gateways like Stripe
There is nothing less appropriate but it is true that integration requires effort and implementation requires serious documentation but it is for the betterment of adoption I would say.
SAP Sales Cloud Review
- Lead Scoring and Management
- Opportunity Pipeline Visualization
- Workflow Automation
- User Interface Complexity
- Customization Challenges
- Integration Flexibility
Enterprise Sales Operations: Ideal for large enterprises with complex sales processes.
B2B Sales Complexity: Effective for businesses dealing with intricate or customizable products.
Data-Driven Decisions: Suited for organizations prioritizing data analytics and reporting.
Less Appropriate Scenarios:
Small Businesses: May be overly complex for businesses with simple sales processes.
Quick Implementation Needs: Time-consuming for organizations requiring rapid deployment.
Limited IT Resources: Challenging for businesses with constrained IT resources.
SAP Sales Cloud — Improve your forecasting capabilities now!
- SAP Sales Cloud is particularly useful for improving forecast accuracy.
- SAP Sales Cloud provides recommendations for optimization based on their AI features and the feedback of users.
- SAP Sales Cloud offers an individual yet unified view of each customer.
- Some may find the interface a bit outdated.
Closing Entrerprise-Level deals
- Pipeline mangement
- Sales automation
- Tasks orchestration
- Feature overwhelm
- Learning curve
- Integrations may require technical support
A great was to implement account based selling
Even after heavily investing time on manual data entries, predicting the revenue was largely a guessing game.
I started using SAP sales cloud for better visibility of all leads and the actions taken by my team on the same to move it ahead. Also, built in tools helped me in forecast in a better way by looking through several stages of deals.
- Guided selling helped ramping up execs faster.
- Detailed analysis on pipeline helped with forecasting
- Configurable analytics made it easy to quickly make sense of tons of data in the CRM
- There is a significant learning curve for new users. Things could have been a little more intuitive.
- Overview over sales campaigns is not holistic
- Integration opportunities are limited with existing tools or takes a lot of time
SAP Sales Cloud: Testimonial from an EdTech Professional
- Enterprise Sales Management: The platform helped manage a vast number of leads and opportunities efficiently, reducing manual work and errors.
- Field Sales and Mobile Accessibility: Sales representatives could access customer information, leads, and order processing on their mobile devices while meeting with clients. This flexibility improved customer service, as representatives could provide immediate responses and updates.
- User-Friendly Interface and Navigation: The platform can be complex and overwhelming, especially for new users. The system might benefit from a more intuitive and user-friendly design. Simplified menus and clearer icons would make it easier for sales professionals to quickly access the information they need.
- Enhanced Mobile Functionality: more robust mobile app that offers all the features available in the desktop version would enable sales representatives to be more productive while on the go, whether they're at client meetings or working remotely.
- Customization Flexibility: Greater customization options, especially when it comes to creating custom fields, workflows, and reports, would empower organizations to tailor the platform to their specific needs without relying heavily on third-party extensions.
SAP Sales Cloud is an ideal fit for large enterprises with intricate sales operations, emphasizing lead and opportunity management, extensive integration, and support for diverse customer bases. It excels in data-driven organizations, offering powerful analytics and reporting capabilities to drive informed decision-making. Moreover, its flexibility suits customization-intensive needs across various industries. Global companies benefit from its multi-language and multi-currency support, ensuring consistent sales processes. Complex sales cycles in sectors like manufacturing and B2B services are managed effectively with features for pipeline, quotations, and relationship management.
Less Appropriate Scenarios:
Smaller businesses, including SMBs, might find SAP Sales Cloud less suitable due to its complexity and cost, as simpler, budget-friendly CRM solutions are often a better fit. Limited IT resources can hinder effective SAP Sales Cloud implementation and maintenance. Quick CRM deployment needs may not align with the planning and customization involved. Highly mobile sales teams could prefer alternatives with more user-friendly and feature-rich mobile apps. Simpler sales processes may render SAP Sales Cloud overly intricate for businesses not fully leveraging its advanced features.
SAP Sales Cloud Review
- manage product data
- manage costumers
- customization
- more fluent user interface
- add more guides to use it
- a more personalized help service
Super CRM
It also is easy to make numbers and keep revenue details up to date
- Accounts Follow ups
- Helps in recording the conduction
- Product knowledge
- Reloading
It will bepeak in Edtech sales organization
Great tool for small businesses
- Connect with third party apps
- Pipeline forecasting
- Automation workflows
- Triggers could be more specific
- Could have an onboarding module
- The UI could be better
Not appropriate for users who have non experience with CRMs before since the functions aren't too intuitive. But overall great software.
Robust Enterprise Customer and Sales management
- Helps with lead scoring models.
- Helps with personalized customer interactions.
- Helps with Sales forecasting
- Complex user interface as well as customization needs are difficult to implement
- Offline access is limited and with issues which makes it less reliable
- Steep learning curve and requires time to become comfortable and finally expert.