Overview
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…
Sauce Labs is an excellent mobile testing platfor , but it may be too expensive for smaller organizations.
The special sauce for our web and mobile testing needs
Nice product overall!
Sauce Labs review.
Sauce Labs Review
Cucumber running on real devices in the cloud
Picante, Alfredo, Soy? No matter your favorite sauce, Sauce Labs has you covered for software testing!
Sauce Labs is a great product with a lot of features for debugging
Sauce Labs Enterprise Review
A mobile testers unbiased experience
Maintenance? What’s that? No such thing with Sauce Labs!
Sauce Labs automation tool for reducing testing cycle
AIQ is a massive game changer for SFDC Admins
Sauce Labs Review
Sauce Labs Review
Awards
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Video Reviews
1 video
Pricing
Live Testing
$19.00
Virtual Cloud
$149.00
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
WebdriverIO + Appium + Sauce Labs = Success? - Live Stream
Automated Mobile Testing with Sauce Labs
Parallel Testing with Sauce Labs
Cross Browser Testing with Selenium, Sauce & Node.js
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Features
- Supported: Automated Cross-Browser Testing
- Supported: Automated Mobile Testing
- Supported: Manual Testing
- Supported: Real device cloud
- Supported: Integrations with all CI servers and JIRA
- Supported: Enterprise Security
- Supported: Proprietary Data Center
- Supported: Support for Selenium, Appium and JUnit Testing
- Supported: Professional Services & Onboarding
- Supported: Instructor-led Selenium and Appium training
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Sauce Labs Downloadables
- Sauce Labs Automated Testing Platform Datasheet
- Sauce Connect - Security in the Sauce Labs Cloud
- Sharecare Scales from Manual to Mobile with Sauce Labs - Case Study
- OKTA Increases Developer Productivity 80% with Sauce Labs - Case Study
- Campus Explorer Reduces Testing Time from 72 Hours to 72 Minutes with Sauce Labs - Case Study
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(286)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.
One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.
Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.
Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.
Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.
Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.
Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.
Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.
Based on user reviews, users commonly recommend the following for Sauce Labs:
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Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.
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Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.
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Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.
Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.
Attribute Ratings
Reviews
(1-4 of 4)Maintenance? What’s that? No such thing with Sauce Labs!
- Range of devices are almost endless.
- Combination of OS, Browser and browser versions are more than satisfactory.
- Logs of every type at your fingertips.
- Updates to the core could be better communicated.
- Documentation can be outdated in certain places. Like broken links or now irrelevant.
- Chat function would be nice as support even if it's a bot.
- Eventually, our actual in-house devices would no longer be needed, where we’ve already stopped purchasing new devices.
- A bit extra investigation needed. Device usage metrics must be gathered both on the Saucelabs side as well as our users so we can get a clear understanding of what devices we need so that each time we refresh our private devices, we get the ones in high demand
- Price
- Product Features
- Product Usability
- Product Reputation
Saucelabs is very well known in the industry, so with a community backing and great documentation, it was worthwhile making the jump.
As mentioned before in the previous parts, features are constantly being added to Saucelabs and they always have a habit of letting you know when they are available (via their UI), which is great!
- to replace real devices - no maintenance, purchasing, selling required
- the ability to visually show test runs to stakeholders and non technicals
- the ability to easily debug failed test runs
- monitoring systems which spawn up a browser/device to ensure uptime is as expected
- Not known as of yet. More features added in the future by Saucelabs may change this
- Implemented in-house
The times that we did raise a few things, the response time is fairly fast (within 24 hours). But then again, it was never for anything major.
- Launching a browser/device manually or through code
- Reviewing test runs through video and Webdriver comms list
- Sharing a session through the UI via a link
- USB remote debugging isn't straightforward
- device usage metrics is non existent or I can't find it
- Individual level usage is fine. But would like to see usage at a team level. i.e. ability to generate a team access key
A workaround for public devices is to pick the first available one and not be too picky, that's if you are able to of course.
- The two VM and real devices side being viewable on one platform (Unified platform)
- Easier navigation and browsing through both real devices and VM browser runs
Great to perform testing in several browsers and mobile devices and easy to integrate with automation.
- Variety of browsers and versions
- Variety of mobile brands and versions (Android and iOS)
- The final report of each run is very useful
- User-friendly
- Testing on mobile phones interfaces is very slow
- Sometimes we get disconnected from the cloud
- Increase mobile phone options
- ability to catch bugs or simply test specific browsers
- you can run huge test runs against several browsers
- definitely cheaper than maintaining a physical mobile device lab
- keynote device anywhere
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Third-party Reviews
- Browser compatibility tests
- Android OS compatibility
- Automated Selenium tests
- we improve a lot in our browser compatibility, we had in the past special defect cases that occurred in production and we didn't had a way to see the problem. We use to release "fixes" hoping to fix that problems. Now we can replicate, debug and analyze the issue improving our code quality.
- Android have a lot of different OS versions floating on the market, that was a blocker for us before, we use to test only on the newest Android OS version, but older versions had compatibility issues that we weren't able to debug and fix, Saucelabs improved this field a lot for us.
- We have a dedicated team in charge to plan and implement a whole new UI automation framework using mainly Selenium and Saucelabs.
- setting up a test session
- selecting different browsers/versions/mobileUI
- troubleshooting tunnel connectivity is very easy
- users administration, access level
- selenium integration
- overall performance is slow
- Mobile UI testing is super slow
They do not try to sell you unnecessary things or push you to take enhancements that you don't need, they will hear what are your needs and they will offer what better could work for you.
Amazing website
- One thing that Sauce Labs does very well is continuing to provide education for technological products, so that we stay up to speed and are even able to learn new things that we never knew before. I definitely saw myself applying a lot of the new concepts that I learned, such as automated testing.
- I also love the Secret Sauce where we can learn about new product updates for Sauce Labs, as well as learn about upcoming events such as SauceCon. I love being able to stay abreast of a company that I love, as well as be able to learn of more interactive meetings where I can meet tech-minded people, as well as the Sauce company, i.e. Saucecon.
- I really love the customer service. Once in the Forum, I had a question, and Alyssa the VP actually gave me a reply, and was very quick to respond as well as very friendly. I've never had a company where the leadership was so responsive and so eager to dive in with customers on issues and questions that they have. This definitely shows that Sauce isn't just about getting profits, and that they truly deeply care about making the customers happy and successful.
- Lastly, I love how Sauce University has a stash which encourages friendly competition among team members. It shows who has the most points, which encourages us to continue to actively participate in those trainings and challenges and quizzes. This in turn adds an element of fun to our work.
- In Sauce University trainings, it would be nice we could receive more in-depth information, as opposed to a short paragraph of information. As a beginner in the technological field, I would definitely find that helpful. Maybe they could do something where you can create a link to show more details, so that more advanced readers don't have to open it, but beginners can actually open up that link to read more.
- Also, it would be nice if in the trainings you would include the videos as well because a lot of people are visual learners.
- I wish it were easier to search through the Sauce Labs help page. Sometimes it takes quite a few searches to get to the right result. For instance, I'm not sure if I should click on Knowledge Base or Documentation or Support- there's too much to click-through. There should just be a Search All button that would search across the whole Sauce Labs page, so that we can easily find the answer that we need.
- Our team especially loves the challenges, because again that fosters friendly competition and encourages us to continue to learn more about the product and the tech, as well as hone previous skills we've learned through Sauce Labs. We definitely hope that more of those classes come out every week, so we can dive deeper into each concept. I think there should be a feedback page where we can submit ideas for the classes that we would like to see.
- Product Features
- Product Usability
- Product Reputation
We put a lot of trust into word of mouth.
- Ease of use
- Pricing
- Security
- Security
- Sauce Labs Challenges to promote learning
- N/A
Also, I love how nice the people there are too. Their support tea is amazing. Anytime, I have a question, they are super speedy to answer.
- Don't know
- people had learning curve
- some people only wanted to do things the old way
- Self-taught
For instance, Tristan Lombard answered every single email with a very cheery tone and not only did he diagnose my issue, he also made sure to ask how my day was going. Keep it up.
Tristan Lombard was super quick to help with one of my questions. He immediately responded back in the same business day. I did not expect that but I really appreciated how quick he did it. Not only that but he made his response back very personable.
- sauce lab challenges
- AI
- N/a, they provide great training so I didn't find anything difficult
- none
- salesforce
- File import/export
- increased efficiency
- more trainings
- Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins over their competition.
- The Sauce Connect Proxy is a necessary technology for companies who have firewalled testing environments, as well as localhost testing.
- The Jenkins UI plugin offers a way to easily configure browser settings for tests being executed continuously.
- Browser support is quick to be updated as new versions of browsers are released.
- The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing.
- The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programatic solution is required from test code, rather than being able to configure them via the Jenkins plugin UI. For example, things like desktop resolution, browser automation binary versions, remote Selenium version, and browser console logs.
- Some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt. Better documentation, logging, and more intuitive configuration around the Sauce Connect Proxy would take what is already an industry leading feature to the next level.
- User account management needs an overhauls, allowing for user groups, rather than just a hierarchy structure.
- Test job queuing is first-come-first-serve, meaning there is no in-built way to queue batches of jobs from, say, different Jenkins servers/accounts.
- Price
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
- Third-party Reviews
- Functional and Regression testing of our web applications via the user interface
- A VM grid supporting all necessary platforms, devices, and browsers that tests can be executed in from our CI servers that is maintenance-free
- Ability to debug browsers, platforms, or devices that are not readily available in-office
- Integration with our continuous delivery pipeline
- Detailed test reports and playback
- The ability to test the responsiveness of our user interfaces against smaller resolutions (either desktop or mobile)
- The ability to test multiple independent browser sessions within the execution of a single test, such as for testing session independence for Single Sign-On cases, or for testing concurrent usage of an application across multiple browser sessions
- The ability to execute automated or manual tests in Sauce Labs against localhost
- Continuous and left-shifted performance testing of the User Experience
- Real Device testing, rather than mobile simulators or emulators
- More extensive mobile testing
- Implemented in-house
- Ensuring that implemented automated test scrips could interface with Sauce Labs from either a local workstation or a Jenkins CI server
- Determining a solution for test job queuing. Sauce Labs does not support batch job queuing, but rather test jobs are queuing by first-come-first-server. What this means is that if your organization has multiple CI servers, each with their own Sauce Labs account and each wanting to execute a batch of test jobs, your organization must internally implement a solution to ensure that those concurrent batches of tests do not collide with each other.
- Self-taught
- Manual test sessions are very easy to spin up, and customize your platform, device, and browser and its version
- Test playback and metadata viewing is incredibly intuitive, for both manual and automated testing sessions
- Sometimes the Sauce Connect Proxy on a Jenkins server can be inexplicable flaky and fail to start during a build job. When this occurs, debugging the cause is difficult, and it breaks the intention of the CI/CD model.
- To execute a test in Sauce Labs from a local workstation against an application/environment that is firewalled requires starting the Sauce Connect Proxy utility on the local machine. This is a command line utility that may be unwieldy for non-technical people.
- The Jenkins Sauce OnDemand plugin is, as of this writing, relatively restrictive in what capabilities it can set for test execution. If your automated tests wish to tap into more granular capabilities that Sauce Labs supports (such as desktop resolutions, Selenium version in remote VM, automated driver binary version, etc), then a programatic solution is required, as these capabilities cannot be configured from the Jenkins plugin user interface.
- API (e.g. SOAP or REST)
- N/A, cloud-based
- Hopefully more configurations for user account administration
- More features implemented for the Jenkins Sauce OnDemand plugin
- More fleshed-out Sauce Connect Proxy utility