Overview
What is Varicent?
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.
Varicent's masterpiece
My Incentive Performance Review
Varicent - Sales Performance Management.
ICM Review
Making work easy.
Decent Partner in the ICM Space
Usability of Varicent
Flexible but use it for what it is designed to do!
Successful 10 year partnership with Varicent
Onboarding Varicent
Good data in, good payroll out.
Varicent not worth the expense or hassle
Overall Varicent Satisfaction
Good Value Incentive Compensation System, Highly Customizable!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Complex sales crediting (48)7.575%
- Sales compensation process automation (52)7.373%
- Sales compensation plan creation (48)7.272%
- Sales compensation dashboards & forecasting (47)6.666%
Reviewer Pros & Cons
Pricing
What is Varicent?
From quotas to sales and compensation, Varicent helps revenue leaders in enterprise organizations chart a more effective, connected path to revenue by providing vital data, insights, and sales go-to-market planning tools.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Interactive Product Tours of Varicent Solutions | Varicent
Features
Sales ICM
Features around incentive compensation management for sales
- 7.2Sales compensation plan creation(48) Ratings
Easy for Sales to create incentive compensation plans without IT assistance.
- 7.5Complex sales crediting(48) Ratings
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
- 7.3Sales compensation process automation(52) Ratings
Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.
- 6.4Incentive auditing/regulation compliance(46) Ratings
Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.
- 6.6Sales compensation dashboards & forecasting(47) Ratings
Analytics tools give sales ops managers and/or reps a view into sales performance in terms of sales vs. quotas, as well as earnings so far and projected payouts. May include competitive stats.
- 6.4Incentive modeling(43) Ratings
Includes a sandbox or testing environment for users to explore what-if scenarios and develop incentive compensation strategies.
- 6.5Agile incentive strategy(38) Ratings
Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.
- 6.4ICM mobile visibility(32) Ratings
Real-time reports about sales performance and compensation are accessible on mobile devices; may also allow managers to update plans and/or reps to submit questions, disputes, etc.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Varicent?
Varicent is a SaaS company that helps businesses fuel growth. Its suite of solutions support a company’s revenue journey, from results-driven planning and predictability to growth. Varicent helps companies worldwide to set smarter goals and territories to maximize revenue potential. Varicent enables teams with AI-driven insights to make better decisions and outdo previous performance, and to create incentive strategies that motivate the right behaviors to achieve revenue goals. To learn more about Varicent, visit www.Varicent.com.
Varicent, Varicent and design, and Symon are trademarks or registered trademarks of Varicent in the USA, Canada, and other countries.
Varicent Features
Sales ICM Features
- Supported: Sales compensation plan creation
- Supported: Complex sales crediting
- Supported: Sales compensation process automation
- Supported: Incentive auditing/regulation compliance
- Supported: Sales compensation dashboards & forecasting
- Supported: Incentive modeling
- Supported: Agile incentive strategy
- Supported: ICM mobile visibility
Additional Features
- Supported: Incentive plan management
- Supported: Sales events and eligibility management
- Supported: Modeling
- Supported: Assignments
- Supported: Data integration
- Supported: Dashboards and reporting
- Supported: Post pay management
- Supported: Workflows
- Supported: Analytics
- Supported: Pay data integration
Varicent Screenshots
Varicent Video
Varicent Integrations
- Salesforce Sales Cloud
- ERP
- CRM
- HCM
- Point-of-sale
Varicent Competitors
Varicent Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | Global |
Supported Languages | Chinese-simplified, Chinese-traditional, Dutch, English, French, German, Japanese, Italian, Korean, Portuguese (Brazil), Spanish, Swedish, Turkish, Polish |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(123)Attribute Ratings
- 8.8Likelihood to Renew15 ratings
- 5.2Availability3 ratings
- 5.8Performance3 ratings
- 7.1Usability59 ratings
- 6.8Support Rating6 ratings
- 7.7Online Training2 ratings
- 7.7In-Person Training2 ratings
- 6.8Implementation Rating6 ratings
- 5.2Configurability3 ratings
- 6.8Product Scalability58 ratings
- 4.3Ease of integration3 ratings
- 5.9Vendor pre-sale3 ratings
- 5.9Vendor post-sale3 ratings
Reviews
(1-11 of 11)Overall Varicent Satisfaction
- Very user friendly
- Timely process
- Technology support is exceptional
- Ownership on component builds
- Better understanding of customer needs
- More integrated testing process
- Tracking progress
- Pay management
- Accuracy
- Could update faster
- Needs to show compensation per sale
- Saves info for easier access
Incentive Compensation Management
- Custom calculation functionality
- Audit tracking
- Portal capabilities
- Report creation is very difficult
- Effective dating on territories
- Calculation run times too long
Varicent - A good product with huge potential
- Flexible Design - a lot of freedom to the developer
- In-Built Reporting tool - Presenter Reports
- Easy to manage Data Structure
- Decent reporting capabilities
- Workflow Management
- Query Management
- Flexibility in Report Development
- What - if analysis
2. Might be a challenge where a huge data set needs to get processed. In that case, user has to go for add-on services like PPO offering.
Powerful ICM that keeps getting better
- Entirely flexible capability that can address almost all business logic
- Powerful calculation engine able to process a huge volume of data
- Robust and secure cloud-based technology
- New analytical and AI-based tools
- Positive services and support experience
- Integration to other systems such as HR, sales, and DW
- Mobile capability
- Out-of-the-box workflow-based capability
Conversely it could be recommended less in an environment where the schemes are fairly simple and static, where there is a small volume of users or data, where a local and perhaps non-hosted implementation is preferred.
ICM has been worth every Vari-cent!
- Flexibility - We have not run into a compensation plan that we could not build in ICM. Some of our plans are very detailed with complicated formulas.
- Accuracy - ICM is going to calculate accurate payouts every time (assuming the builds are done correctly). We have had some teams run their own calculations in parallel to verify payout amounts. Several times there were discrepancies but in each instance, it was errors on the client side (Excel).
- Reporting Capabilities - While we have only scratched the surface, there seems to be powerful reporting tools build in to ICM. Both from the end user perspective as well as from a management perspective. Reports are easy to build in Presenter and with the addition of Rapid Reports and the Discovery Dashboard, we are looking forward to providing powerful insights into our incentive payouts.
- Zions Bancorporation takes security very seriously. While we have NOT had any security issues with ICM, with it being a cloud application, our internal infosec team really wants some kind of MFA (multi factor authentication) support for off corporate network access.
- The ICM internal workflow manager is not as flexible as we would like. For what it does, it works extremely well. However, for our purposes, it would not fit our process so we created our own workflows using presenter reports, scheduler and automated data imports. We'd love to be able to use the internal workflow and I think with recent improvements we're getting close but it's just not there yet.
- In order to send emails to users (ie. payments need approval) we had to write an external python script. It works well but for most admins, they are not able to support it. It would be nice to have the ability to send emails based on defined triggers. The built in workflow can do this but as mentioned previously, we are not able to use it.
- I'd like to have the ability to run a partial calculation. Currently, there is only an option to run a full system calc or a single calculation. I would like the ability to run a stream of calcs (ie. from a parent down to all children only).
Overall Positive.
- Tracks commissioning and sales compensation.
- Informative dashboard.
- Easy to redo commissioning runs.
- Sales Inquiry lacks functionality to process adjustments.
- At times we have to customize more then we would like to meet our requirements.
Looks easy to add a new Dealer to system.
Dealer Commissioning has required a lot of customization.
Varicent for the win!
- Enables more meaningful insights -> this is accomplished through the ability for the administrator(s) to access every grain of data that runs through the system and either report on or build calculations off of that data point(s).
- Flexibility -> both in regards to handling exceptions to the designed calculation flow or when you need to create a new plan flow. Since the system is structured to be driven by table data, you typically never need to augment the calculation logic itself for minor changes. You simply either edit or add some new data to a few tables and most of the iterations you need to accommodate can be achieved.
- Full ownership by the client -> once you have been trained (which is another area Varicent as a whole excels at), you have full control over what happens inside your implementation. You have access to complete any task imaginable and will only be limited by your skill level and imagination.
- The only item I can see making this product even more useful than it already is would be the addition of a data discovery layer for the admin users. Enabling us to interact with the data leveraging SQL or some other language would make it that much easier for us to access and analyze the data and eliminate the need for us to pull the data out of the system in order to massage as needed.
- Varicent does a really great job at making a completely unique and custom Sales Compensation system.
- An area that Varicent has room for improvement would be in the back end of the system when dealing with tables and calculations. It is extremely frustrating and difficult to map a calculation issue when your are trying to follow the lines that make up that calculation. There should be a way to have only that calculation show when you click on it. This making it easier to map and follow.
- There is a very helpful audit tracker which keeps accountability up when there is multiple programmers in the system but still most programmers will have to learn what was done before them to then start and make progress on the task at hand. Along with that when digging deeper into a calculation you can see comments along with an audit log of previous programmers for that specific calculation. This is essential to making significant progress but if there were clearer prerequisites for the reasoning behind the changes that were made to that calculation. This would establish a clearer understanding of the reasoning for changes and would cut down the time spent backtracking to learn why the original change was made.
Varicent for Comp Plan Creation
- The implementation team listens to your overall business and strategy and is willing to work with you to address your specific needs. Our company was the first Varicent worked with to build out the implementation of the plans versus the payout of the plans.
- The trouble support team responds to issues quickly and efficiently and escalates them if needed.
- There is always room for upgrade if you're willing to optimize your model and put in the time and effort on your own end.
- We tried to utilize a third party to implement Varicent several years ago. After months of sitting with them explaining our process, they brought us a demo of what they thought we needed and it completely missed the mark. This left us frustrated and feeling defeated. Varicent needs to make sure the third parties they use to implement their product come across as they themselves would.
- We have had an on-going issue since implementation two years ago; we tried to utilize the service and ticket system and after a year were told it was beyond their control and to utilize a specialized team we would pay for, to come in and resolve our issue in 1-2 weeks. We got the funds to have the team come in, and unfortunately 6 months later, the issue is still not resolved. Their follow-up lacks, as does their resolution of large issues.
Varicent, empowering the Sales Organization
- Sales Compensation - The bread and butter of this software is that it can create everything from the very simplest of pay logic to the most complex of crediting rules
- Sales Compensation Reporting - The reporting tool is quite robust. Dynamic (an often overused term), is completely accurate as a description for the reporting aspect of Varicent. Reports can be created to change depending on the audience, both in content and look and feel.
- Accruals - Our company has some very stringent requirements for Accrual logic, Varicent was able to handle them all
- Modeling - There are numerous methods for modeling change within compensation plans that allow analysts to predict and asses the impact of changes to the plans
- Hierarchies - Whether your hierarchies are driven simply by supervisor ID or by complex combinations of attributes, Varicent can handle it all
- Flexibility - The software is flexible enough to allow you to decide what you want to do, don't want to implement reporting or accruals? No problem. Just want to use Varicent as a reporting tool, also no problem.
- Young Software - Varicent the software company was/is a young company. As such it has a strong focus on customers but is also growing at an extremely fast rate. They are constantly pushing to release the next version of the software and as such it can feel a bit daunting trying to keep up with the latest versions of the software. Luckily, the provide upgrades for free.
- Organizing large amounts of logic within the software can sometimes feel clunky. They attempted to improve the organization in version 7 by introducing the concept of components. It helped, but there is a ton of room for improvement in this area.